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Hi, I am Zulinda Shintari, Experienced Front Office Officer with vast 
experience and knowledge in Hospitality Management. Skills include 
managing Opera System, handling guest complaints and guest request, 
always smile, and be humble to others. Able to apply Hospitality concepts 
to improve my skills and knowledge.

Universitas Bina Nusantara

Front Liner 

Zulinda Shintasari

PT.ISS INDONESIA

Front Liner (Executive Floor) for Permata Bank

-Welcoming & Greeting The Guests
-Create monthly reports and send them to the Head of 'Biro Direksi'
-Create meeting schedule to the Board Of Directors and Board Of Commissioners.
-Receive documents to Board of Commissioners, President Director, Vice President Director, Corporate Secretary, Corporate Affairs, and Strategy Office.

-Providing informations about facilities, roomrates (in Ringgit), 
and other services.
-Answer the Local/International Call in a timely and professional 
manner.
-Listen to the guest's complaints and requests and resolve the issue 
in a timely manner.
-Comply with the hotel elan policies, procedures, and code of 
ethics,

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