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Portfolios
洪庭妤
交易流程翻新
交易流程翻新
交易流程翻新
By
洪庭妤
Business Analyst @ Xuenn
・
Philippines
Connect
1. 交易詳情頁面信息透明化,讓會員能自主查詢交易完工/退款進度,減少客訴量。 2. 依據Google Analytics上的漏斗轉換率數據,簡化4步驟的ATM充值流程至2步驟,增加充值訂單量。 3. 新增會員銀行帳戶信息管理頁面,方便會員編輯充值/提款銀行帳號,減少運營人工作業。 4. 新增教學頁面,協助會員熟悉全新交易流程步驟及新功能的使用。
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洪庭妤
Connect
Published: Dec 8th 2018
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Product Management
Product Design
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payment
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