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Mobile,Web Project
Mobile,Web Project
產品經理 Product Manager
・
Taiwan
2021/11~2022/2
CHATISFY 小助手通知功能 2.0 - 網頁/APP版
橫跨 CHATISFY, LIVECHAT 兩個產品線
針對跨裝置 Web , APP 頁面設計
規劃 v1 網頁瀏覽器通知 & 手機 APP 關聯流程，文案
CHATISFY：
1. 後台新增設定客服人員通知
2. 新增 APP 導引下載入口
3. 新增 Landing Page - 介紹客服通知導對話新功能
LIVECHAT：
1. 新增客服通知 Tab
2. 新增錯誤情境導引，至 CHATISFY Landing Page 新功能介紹頁
3. 連動 CHATISFY 後台機器人開啟/關閉狀態
4. 連動 CHATISFY 是否加入客服人員狀態，呈現不同提示頁面
Chrome, Safari 瀏覽器：
1. 設計網頁自動化通知
2. 新增各情境成功.失敗操作的頁面指引
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