My name is Hernan Hung-Hsi Huang. I'm graduated from National Taiwan University, Dept. of International Business. My professional experiences focus on marketing area, especially in digital marketing: I'm an account manager in Inbound Asia, responsible for growth marketing strategy planning and executions for SMEs in Taiwan. I'm willing to look for opportunities in in-house firms or mar-tech companies, and I believe my professional experience in critical thinking and communications would help the business growth.
- Initiated the consumer journey map methodology, combined product marketing research to improved the proposal for eCommerce customers, and generated 3 times of sales growth of customers in average.
- Initiated the conversion rate optimization plan for eCommerce accounts: analyzed 100K+ tracking events in 5 least landing pages, developed 2 types of call to action optimization plans for different users, and increased 20% conversion rate in organic search.
- Proposed a refined eCommerce product strategy to BU head and product manager to increase the success rate in sales, and suggested different feature in sale-kits and mar-tech tool partnership adaption based on market feedbacks from sales and customers.
- Proposed 1 year public relation project for a famous local food brand, who was our SEO service buyer, to build up the rejuvenated brand image in instant food market, with not only internal potential buyer pool analysis from Google Analytics, but external survey in public opinion analysis.
十一月 2019 - Present
- Ran a 30-day pop up store in Breeze Xinyi for Moet Champagne brand activations, coordinated people service agency, design agency and delivery agency in operations, and achieved over 1 million sales in 30 days.
- Ran a Moet Champagne on-site display tours in 15 most profitable wine shops in Taiwan, compiled an on-site manual and educated the wine shop owners in on-site manipulation, and reconnected 300 customers in each store averagely.
- Managed the sleeping POSM reactivation plan from all 18 brands, advised a balance decision between the marketing team and finance team, and finally reactivated 40% of the POSM to channels, reduced 40% of the outdated POSM for employees, and decreased the warehouse cost to the internal audit standard.
- Improved on-site POSM preparation efficiency 80% by conducting consolidated POSM sheets with quantity updating daily with Vlookup.
三月 2019 - 十月 2019
- Revised the management report structure with more accurate insights to management team, by cooperating with CRM agency in data accuracy, and prevented 10+ more fraud cases from CRM system.
- Proposed the product marketing redesign plan of grown-up formula by initiating the market-size analysis in global elder market, and revised the communication terms in labels in final.
- Proposed the website redesign and SEO optimization project for Karihome official sites in branches including China and SEA, and listed down the action plans for brand management team for executions.
七月 2018 - 二月 2019
- Initiated a study group with sales interns for IBM solutions and business development skills every week, and generated 10K sales by cold-calling 300+ SMEs in 2 month internship period, superior to other sales interns.
- Conducted sales plan for importing global technical solution by analyzing southeastern Asia high-tech trend from IDC reports and designated potential customer P&L, and delivered action plans to GTS team.
- Initiated the networking between two other interns to NTUIB sales workshop with lecturers from IBM, and have a 20 minute talk.
七月 2016 - 八月 2016
2017 - 2017
The best business school in Warsaw, Poland.
- Led 4 exchange students to finish management in international business project in 3 days, aligned the research tasks to members by different backgrounds, and finished the project on time.
- Traveled 17 countries across Europe and Africa, bathe in different cultures and rebuilt my outlook on life.
2013 - 2017
Relevant Coursework
Statistics (A+), Accounting (A+), Financial Management (A+), Investment (A), Marketing Management (A+), Marketing Research (A), Database and Decision Support Systems(A+), Big Data Marketing (A), User Experience Design (A)
Leadership Experience
CASA Big Data Marketing Competition: Quality Award
- Led 5 team members to create an email marketing system, which is able to predict consumer behaviors based on millions of transaction data analysis in supermarket database with singular value decomposition, and won the quality award against 141 teams, including graduate students in dept. of business analytics.
CHI Student Design Competition
- Led the project team with college students from 5 different departments, and set up the research objective with 4 pivots and 10+ communications in first 7 days.
- Managed the time schedule by adjusting individual skills and resources, and initiated the scrum process in project management, delivered 3 prototypes in 2 weeks for designated users and collected feedbacks.
- Interviewed by AAPD, a product designer press, and published as the most popular student projects in user experience design courses.
Accounting for Managerial Decision Group Report: Samsung Electronics
- Led 3 team members to analyze the cost breakdown of DRAM production between Samsung Electronics and competitors, dug out the difference in strategy and rewarded the best student project in 40 international students.
- Initiated to adapt Porter’s 5 forces analysis and BCG experience curve to interpret Samsung’s strategical decision from industry-wise analysis, rather than only financial analysis in the other groups.