With over 15 years of experience working with both new startups and larger enterprise software companies, I’m able to bring a unique perspective to what it takes to launch and maintain new software products. Having worked in Customer Service, Sales, Operations, and Engineering over the course of my career, I understand how to craft products that take into account all parts of an organization while maintaining a customer-centric approach.
January 2015 to April 2017
The company was undergoing the need to modernize, revamp, and in some cases eliminate legacy applications that were written more than 10 years prior. I led a small group of developers that helped guide the company in selecting new web and mobile frameworks, worked closely with the executive team to craft the vision and strategy, and implemented a framework to bring transparency and process to launching new products.
September 2014 to November 2014
Attended a three month intensive bootcamp to learn iOS development. Wanted to deepen my understanding of coding and improve my technical understanding of mobile development. Launched RideOnTime app which utilized Uber's app to allow passengers to schedule Uber rides.
2013 - 2014
Developed a digital food safety system for restaurants and grocery stores.
Ran all aspects of the business including product design, overseeing engineering, sales, marketing and customer support. The product consisted of a Ruby on Rails back-end with an iOS client application.
Oversaw over 30 developers, product managers, and business analysts for hospitality software division. Started as a Sr. Product Manager and was promoted to Director after successfully spearheading the next-generation Point-of-Sale effort.
Worked directly with IT departments of Fortune 500 Companies to coordinate large scale point-of-sale deployments . Worked closely with all levels of customer's IT departments, from C-level to store management, to ensure satisfaction.
Part of the first 20 employees of this early stage startup. Provided installation, training, field service support and customer service to the restaurant clientele of the OpenTable. Participated in new product development and project coordination, helping to launch OT Concierge. Served as the key point of contact for training and customer relations opportunities.
Led small group, adventure camping tours throughout North America, including Mexico, Canada and Alaska. Duties included organizing outdoor activities, providing city sightseeing excursions, arranging night-time entertainment, teaching campground etiquette and delegating chores ranging from cooking to loading the equipment. As the tour leader performed daily administration tasks such as accounting, driving, daily logistics, researching unfamiliar territory and managing the ever changing group dynamics.
Earthship Biotecture Academy, Student - 2017
Mobile Maker’s Academy iOS Developer Bootcamp – 2014
University of California at Santa Barbara Bachelor of Arts in Economics - 1996
Earthships, Cryptocurrencies, Yoga, Running, Permaculture, Gardening, Meditation, Body Surfing, Hiking