I am Vicky currently studying digital marketing including SEO, Google Ads, Google analytics, social media marketing and E-commerce. I have done some experiment and practiced to boost the traffic on my personal blog with above skills. It is pretty helpful not only to realize how the content and data work but also to assist viewers who are looking for the relevant information.
Digital marketing is a wide field that there are lots of knowledge and practical experience to achieve targets. Keep learning and share ideas are the ways to think and plan forward to get more profits. The reason why I am interested in marketing is because I was a retail associate in a gift shop. I was curious to know customers' point of view when they purchase their products.
Graduated from Kaohsiung University of Hospitality and Tourism, Taiwan. I spent one year being an intern in Singapore Fullerton Hotel. I developed a sense of diverse culture and global perspective during my internship. I had my first official job as a customer service associate in F&B industry in Singapore. I performed as a brand ambassador to demonstrate customer service and maintain customer relationships. Besides, I am a diligent learner who is keen to attain new skills and willing to work as a team.
Hence, I am looking forward in utilizing my professionalism and gaining adequate knowledge in the company.
Certificate of Accomplishment
May 2020, Google Digital Learning Certificate
Dec 2019- Mar 2020, Canadian Naturally, Retail Associate
Settle payment Assist customer with any enquiries
Feb 2017- Aug 2019, Sats Ltd., Auxiliary Police Officer
Conduct aviation safety inspections
Collaborate with airline representatives according to airline requirements
Nov 2014- Nov 2016, Din Tai Fung, Customer Care Associate
Customer Relationship Management
Handle customer feedback
Participate in team’s training program
Jul 2012, Jun 2013, Jade Restaurant, Fullerton Hotel, Server
Customize guest’s meal
Sep 2010- Jun 2014, Bachelor in Applied English
National Kaohsiung University of Hospitality and Tourism