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4-6 years
6-10 years
10-15 years
More than 15 years
Within six months
to strategic decision-making. Facilitated audits, collaborating with external auditors for smooth processes. Ensured tax compliance, optimizing financial efficiency through process improvements. Education Master of Business Administration Chandigarh University, Gharuna, Mohali, Punjab, India Specialization in Finance and Marketing,Bachelor in Commerce PU- Sri Guru Gobind Singh College, Sec-26 Chandigarh, India Specialization in General Business,Skills Sales Techniques (Upselling, Cross-selling, Closing) | | Data Analytics Inventory Management | Customer Service Multilingual Proficiency (English, Hindi, Punjabi) Time Management | Cash Handling Tech-savvy | Retail sales | Market Research Microsoft Office (Word, Excel, PowerPoint) Strategic Planning | Sales Target Management Languages Hindi English Punjabi
Employed
Full-time / Interested in working remotely
4-6 years
Director of Business Development @Every Infant Matters2020 ~ Present
・
Business Development Manager
More than one year
Employed
Full-time / Interested in working remotely
6-10 years
IHM Pusa
・
Bachelor of Science in Hotel & Hospitality Administration
Regional Key Account Manager SaaS & - West India @Work Store Limited2023 ~ Present
・
Area sales manager & Regional sales manager Key Account Manager
Within two months
Dyson's Capex business and lighting products within key accounts. * Efficiently collaborating with diverse teams to create program KPIs and ongoing reporting to measure program effectiveness, identify opportunities, optimize service delivery and enhance overall business processes. * Achieved a 1.5x revenue growth in 6 months through successful cross-selling of new CapEx products within existing accounts * Awarded Star Performer in the Annual Business reviewFebruaryPresent Regional Key Account Manager SaaS - West India Work Store Limited * Orchestrated onboarding, retention and renewal, upselling, and cross-selling strategies to drive Monthly and Quarterly revenue growth in strategic Key Accounts within the
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
ITM Group of Institutions
・
Marketing
Human Resources Specialist @Mindo Small Business Solutions2018 ~ Present
・
HRD /HRM /HR Full function & Project Manager/HR Manager/HRBP 組織經營與策略規劃, 人力資源發展專案規劃與執行 專案性質角色，內部HR策略顧問(招聘/薪酬/訓練發展)
Within one month
relevant regulations and documentation requirements. Relationship Officer • PT PKSS (BRI Group) SeptemberJanuary 2018 Develop and nurture relationships with existing clients, understanding their needs, preferences, and objectives. Act as the primary point of contact for client inquiries, providing timely and accurate responses to their questions and concerns. Proactively reach out to clients to ensure their satisfaction with our products or services, and identify opportunities for upselling or cross-selling. Collaborate with internal teams, including sales, customer service, and product development, to address client needs and resolve issues effectively. Maintain accurate records of client...
Employed
・
Open to opportunities
Full-time / Interested in working remotely
4-6 years
Yogyakarta State University
Retail Sales Associate @Automobili Lamborghini Store2021 ~ 2023
・
Sales Associate
Within six months
Employed
Full-time / Not interested in working remotely
6-10 years
The Higher Institute for Tourism and Hotels (EGOTH) in Alexandria
・
85%
Customer Experience & Support Logistic @Janio Asia2020 ~ Present
・
Customer Success / Marketing Specialist / Account Executive / Operation / Community
Within three months
Indonesia • AugustJuly 2017 Answered calls with an average of 70 calls/day. Resolved the inquiry and case of customer < 95% on daily basis. Outbound calls to customers to offer the new product from the company. Meet the target by selling 90% of the target revenue. Cross selling and upselling of the last product customers have. EducationUniversity of Technology Yogyakarta, Indonesia Informathics, GPA 3.1 Soft Skills Hard Skills Ability To Work Under Pressure Adaptable & a quick learner Communication Skills Good Teamwork Maintenance Work Multitasking capabilities Negotiation skills Project Completion Email Management Email and
Employed
Full-time / Interested in working remotely
4-6 years
University Technology of Yogyakarta, Indonesia
・
Informathics
In Home Support Services Care Provider @San Francisco County IHSS2017 ~ 2022
・
Desk Clerk
More than one year
service Created attractive merchandise displays with strategic product placement that pulled customers into the store and maximized purchases I gained in-depth knowledge of the company's product to provide reliable and trusted assistance to customers daily, helping them make informed decisions with purchases. Exceeding daily sales goals with cross-selling and upselling techniques. Providing exceptional customer service JuneAugust 2009 Store Manager Susie's Deals Assign employees to specific duties to best suit the needs of the store. Assist employees with cash register during busy shifts. Control costs by effectively negotiating with all vendors. Closing
Full-time / Interested in working remotely
4-6 years
San Mateo County Adult Education
・
General EducationSenior Specialist Product Operation @Alibaba.com2023 ~ Present
・
特別助理/國外業務/儲備幹部
Within one month
Employed
・
Open to opportunities
Full-time / Interested in working remotely
10-15 years
National Chin-Yi University of Technology
・
Business Administration and Management, General
Customer Success Director @CuboAi 智慧寶寶攝影機_雲云科技股份有限公司2022 ~ Present
・
Business Development, Product Manager, Project Management, Business Operations, Process Design
Within one year
Shelley Lee Prioritized Skills and Achievements Team Restructuring : Reorganized a 3-layer hierarchy in customer success teams, improving overall efficiency by 58%. Leadership & Training : Designed an "MVP" career program and promoted 4 agents to Subject Matter Experts within 2 quarters. Revenue Growth : Increased upselling revenues by 22% within 2 months through targeted marketing strategies. Customer Service : Reduced average handle time (AHT) from 87 to 17 minutes and improved time to first response (TTFR) KPIs. Cross-functional collaboration : Worked across departments to implement customer service-related programs and address complex issues. Data Analysis : Utilized SQL data
Employed
Full-time / Interested in working remotely
More than 15 years
University of British Columbia
・
Master of Business Administrator
Past
Senior Account manager @SHOPLINE 商線科技2021 ~ 2022
・
Customer Success / Marketing Specialist / Account Executive / Operation / Community
Within six months
Corp./NCCU/Docomo Digital/SKPOS/AROMASE etc. Managed over 50 accounts in various industries. Over 92% long-term customers renewal rate inGoogle/FB/Yahoo/Line/Criteo/Yandex ads manager Boosted key account customer satisfaction resulting in 5.upselling annual budget by 30% Enquiries increased by 15% on second month (the client for students enrollment) Collaborated with cross-functional teams to offer better requirements gathering 想上廣告, Account manager, Sep 2016 ~ Dec 2017 primary clients: Rakuten kobo/Formosa eyewear/ Caco/Suntory TW/
Unemployed
Full-time / Interested in working remotely
4-6 years
Fu Jen Catholic university
・
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
More than one year
Product Manager @ Sony Network Communication Inc (So-net Taiwan)
Sony Network Communication Inc (So-net Taiwan)
・
2021 ~ Present
Professional Background
Current status
Employed
Job Search Progress
Professions
Product Manager, Account Manager, Sales
Fields of Employment
Artificial Intelligence / Machine Learning, SaaS / Cloud Services, Information Services
Work experience
4-6 years
Management
I've had experience in managing 1-5 people
Skills
Languages
Job search preferences
Positions
Sales Manager
Job types
Full-time
Locations
Taiwan, Singapore, Amsterdam, Belanda, New York, 紐約美國
Remote
Interested in working remotely
Freelance
Yes, I freelance in my spare time
Educations
School
工研院
Major
AI python
工作經歷
八月 2021 - Present
Product Manager Sony Network Communication Inc (So-net Taiwan)
• Market research and product positioning, help customer build DDoS scrubbing system
• Build 5 channel partners
• Conduct multiple projects and host online webinar , create 30% new leads
十二月 2020 - 三月 2021
Account Manager CloudMile
• Align cross team resources with marketing and engineer team to execute selling strategy
• Cooperate with Google field sales to qualify new customers and close the deal within 3 months
• 300+ outbound calls and EDMs every month to create 10% opportunities
八月 2017 - 十二月 2020
Sales Executive Fubon Life Insurance Co., Ltd.
• Reach the top 1% high-performance employee within 7 months
• Maintain long-term relationships with customers and increase repurchase rates to 10%
• Establish a team of 4 to operate multiple projects and lead the team to accomplish annual KPI
九月 2015 - 十二月 2016
Sales & Marketing Associate PDI Headwear (Hong Kong)
• English-only environment
• Develop 6 online and physical retail channels
學歷
National Taiwan University
Department of Bio-Industry Communication and Development
2012 - 2016
課外
NTU Popular Dance Club
Minister of Activities Department
• Lead and coordinate a team of 13 people to organize activities
• Lead and organize dance team to win 3rd place• Host National Taida Dance Competition, the largest dance competition in Taiwan
工作經歷
八月 2021 - Present
Product Manager Sony Network Communication Inc (So-net Taiwan)
• Market research and product positioning, help customer build DDoS scrubbing system
• Build 5 channel partners
• Conduct multiple projects and host online webinar , create 30% new leads
十二月 2020 - 三月 2021
Account Manager CloudMile
• Align cross team resources with marketing and engineer team to execute selling strategy
• Cooperate with Google field sales to qualify new customers and close the deal within 3 months
• 300+ outbound calls and EDMs every month to create 10% opportunities
八月 2017 - 十二月 2020
Sales Executive Fubon Life Insurance Co., Ltd.
• Reach the top 1% high-performance employee within 7 months
• Maintain long-term relationships with customers and increase repurchase rates to 10%
• Establish a team of 4 to operate multiple projects and lead the team to accomplish annual KPI
九月 2015 - 十二月 2016
Sales & Marketing Associate PDI Headwear (Hong Kong)
• English-only environment
• Develop 6 online and physical retail channels
學歷
National Taiwan University
Department of Bio-Industry Communication and Development
2012 - 2016
課外
NTU Popular Dance Club
Minister of Activities Department
• Lead and coordinate a team of 13 people to organize activities
• Lead and organize dance team to win 3rd place• Host National Taida Dance Competition, the largest dance competition in Taiwan