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Assistant Customer Service Manager @Lalamove小蜂鳥國際物流有限公司
2022 ~ Present
Customer Service Manager
Within one month
KPI Management
Project Management
Training & Development
Employed
Open to opportunities
Full-time / Interested in working remotely
6-10 years
Providence University
Mass Communication
Avatar of the user.
Avatar of the user.
Customer Care Team Lead @Cicil.co.id
2020 ~ 2023
Administrator and Customer Service Specialist
Within two months
Microsoft Office
Zendesk
Google Suite / Microsoft Office Package
Employed
Open to opportunities
Full-time / Interested in working remotely
6-10 years
Politeknik Negeri Malang
Teknik Kimia
Avatar of 李欣哲.
資深產品經理 Senior Product Manager
More than one year
/ back-end engineer team. Data Analysis Familiar with using SQL for data analysis and Excel tools to do CRM analysis. Experience Watsons TW 2018 SepNow (still on position) eCommerce Project Manager Watsons Taiwan eStore system optimization (include Web and APP) Web site and APP UI / UX enhancement (Payment , Deliver , Promotion display system , Registration process enhancement. ) Customer engagement tools survey and cooperation with vendor to enhance Conversion rate ( Insite search and Recommendation) Develop other opportunities to increase traffics and Conversion rate : Line shopping cooperation / Line Pay . Traffics / Sales / TC / ATV /
Word
Google Drive
Outlook
Full-time / Not interested in working remotely
6-10 years
政治大學 公共行政學系
Product Managemet / E-commerce Markeing
Avatar of Muhammad Rendra Adam.
Avatar of Muhammad Rendra Adam.
Sub Leader Finance and Tax @PT. Tjokro Nippon Engineering
2021 ~ Present
Accounting & Tax Staff, finance, Data Analis
Within one month
precision in financial transactions. • Ensured audit compliance through meticulous maintenance and updates of accounting records. • Performed in-depth budget analyses and crafted expense reports to streamline financial planning. • Delivered timely month-end financial reports, bolstering the organization's fiscal integrity. • Reported to Accounting Manager, spearheading financial process and system enhancements. • Formulated cash flow projections and budgeting tactics to aid strategic business decisions. • Skilled in SIMODIS operations for effective real-time foreign exchange tracking. • Managed comprehensive tax responsibilities, including PPh 21, PPh 22, PPh Final, PPN, And SPT all Taxes, upholding regulatory adherence.
Word
Excel
PowerPoint
Employed
Open to opportunities
Full-time / Not interested in working remotely
4-6 years
Diponegoro University
Management
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Avatar of the user.
Past
R&D process integration engineer @ UMC
2014 ~ 2022
Semiconductor Engineer
More than one year
Excel
reliability
Process Integration
Unemployed
Not open to opportunities
Full-time / Interested in working remotely
10-15 years
National Yang Ming Chiao Tung University
Electrical Engineering & IC design
Avatar of sajin mohammed shareef.
Avatar of sajin mohammed shareef.
Operations Executive @NGC ENERGY LLC
2019 ~ Present
Operations Executive
More than one year
in my career time. • Achieved and managed more than 20 Tons per day target production in the year span, while we were at 12 Tons per day in the early 2015 • Implemented operation and shop floor standards to reduce the Scrap and Rejection rate to an acceptable level Role: • Process study and enhancement. • 5S implementation, control plan design and execution. • Develop projects within allotted timelines and budget. • Process core tools : PPAP, APQP, SPC, FMEA, MSA, CONTROL PLAN - execution and team powering. • Preparing cost reports and cost-budget studies. • Resource planning and demand planning.
Troubleshooting
Coordinating
Team Building
Employed
Full-time / Interested in working remotely
6-10 years
Indian Institute of Logistics
PG Diploma in Shipping and Logistics
Avatar of Alison Leung.
Avatar of Alison Leung.
Head of Product Operations @Seekrtech 時刻科技
2023 ~ Present
專案經理/營運經理
Within one month
feedback analysis. 工作經歷 Head of Product Operations • Seekrtech 時刻科技 二月Present | Taipei, Taiwan - Project Management: Lead product team operations, ensuring project timelines and budgets are met. - Cross-Team Coordination: Coordinate among Engineering, Design, and Marketing to align project goals. - Efficiency Enhancement: Develop innovative processes to boost productivity and solve development issues. - Software Release: Oversee the release and distribution of software in app markets. - Quality Assurance Leadership: Manage QA and Customer Service teams for optimal performance. Project Manager • Seekrtech 時刻科技 五月二月 2023
Project Management
Team Management
Workflow Optimization
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
National Chiao Tung University
Department of Industrial Engineering and Management
Avatar of Clarele Mortimer.
Avatar of Clarele Mortimer.
Analytics Intern @Bloomberg L.P.
2005 ~ 2005
More than one year
Steward, FebNov 2013 Tapped for inaugural position to serve as guardian of AIG’s financial data. Resolved quality issues (uniqueness, integrity, accuracy, consistency, completeness). Communicated issues to key stakeholders and directed project lifecycles. Managed three direct reports. Implemented cost saving initiatives for cash optimization and ROI enhancement. Updated processes to ensure that insights were available for sales team to make decisions for $400B portfolio. Introduced first market value report, analyzing extensive portfolio to capture errors and provide accurate data for more informed decision-making. Handled all audit stations internally, providing direction to departments
Business Development
Program Management
Business Strategy
More than 15 years
Bryant University
Certified Financial Planner
Avatar of Robert Yang.
Avatar of Robert Yang.
Senior Associate @DBS Bank
2023 ~ Present
Project Manager
Within two months
Bonds Taipei, Taiwan 工作經歷 Senior Associate • DBS Bank 八月Present Role in guiding the digital journey for investment products, including Mutual Funds, Bonds, and Insurance. This position enabled me to collaborate closely with product managers, significantly contributing to the efficient execution of new projects and enhancements. Throughout this process, we employed the scrum methodology, which not only fostered teamwork but also enhanced my skills and knowledge in agile practices. Assstant Program Manager • Citi 四月八月 2023 •As a digital journey owner for Citi TW's online banking, I've focused on
Word
Excel
Swift
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Shu-Te University
Avatar of Ong Sugiharto.
Avatar of Ong Sugiharto.
Vice Director of Business Planning & Operation @PT Buana Finance, Tbk
2016 ~ Present
Director
Within three months
policies and making sure the policies are applicable to the company. Also responsible for policies and socialization process, updating or creating business policies according to internal and external conditions, making sure that all the business policies must be and also inline with all infrastructure As Improvement Project Manager Do enhancement to make business processes easier, more effective, and more efficient. Such as shifting the credit acquisition process from decentralization to centralization. Upgrading the whole core system [Confins R2]. Responsible for user requirement process, design confirmation, data migration, user acceptance test, training for trainer session, training for
Communication
Networking Concepts
Hardworking
Employed
Full-time / Interested in working remotely
More than 15 years
Universitas Katolik Atmajaya Jakarta
Bachelor, Marketing Management

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Within one month
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Logo of Microsoft.
Microsoft
2022 ~ Present
Taiwan
Professional Background
Current status
Employed
Job Search Progress
Open to opportunities
Professions
Back-end Engineer
Fields of Employment
Work experience
4-6 years
Management
None
Skills
C#
MVC
oop
Design Patterns
SQL
MsSQL / MySQL
jQuery
Git
Kubernetes/Docker
Jenkins Pipeline
gitlab-ci
PostgreSQL
Performance Tuning
DB Performance Tunning
.NET Core
Languages
English
Intermediate
Chinese
Native or Bilingual
Job search preferences
Positions
Software Engineer / Backend Engineer
Job types
Full-time
Locations
Taiwan
Remote
Interested in working remotely
Freelance
Yes, I freelance in my spare time
Educations
School
龍華科技大學
Major
Multimedia & Game Science
Print
Ze3zr0v08mznoomgqfrp

PING-HSIU SHIH (石秉修)

  • 5+ years of experience as a C# web application developer.
  • 3+ years of experience as a DevOps engineer
  • Solid experience in high concurrency architecture development and good at performance tuning(improvement the performance more than 10 times)
  • A tech blogger author force on tech education training, container tech & Microservice architecture
  • Top 3 reputation contributors on StackOverflow in Taiwan.
  • Several open source project owner

Work experience

Microsoft,,2022 Oct -  Currently

Technical Support Engineer

  • MariaDB · Microsoft Azure · MySQL · PostgreSQL

91APP,,2021 Aug -  2022 Sep

Senior Engineer

  • Develop MQ distribution architecture system based on .net core & rabbitMQ hosting on K8S.
  • Building MQ distribution architecture SandBox for developing our core modules, improving more than 5 times developing performance.
  • Postgresql performance tuning plan owner finds real problem enhance more than 5 times performance & sharing knowledge to our team member.

Xuenn Private Limited,Dec 2018 -  2021 Aug

Application Engineer

  • Building .Net Web API Integration service architecture to reduce 50% of time to create Input & Output Data.
  • Establishing AOP Lock architecture by autofac & Using Redis RedLock to avoid racing condition & solve deadlock problem, improvement of our system stability.
  • Serve as CI/CD owner on my team  
    1. Establish and Maintain automation deploy flow reduce more than 50% deploy time cost from Dev to Prod. 
    2. I wrote some shell scripts to assist our system faster initialize setting reduce more than 30% time cost.
    3. Establish and Maintain DB automation deploy and verify jobs reduce more than 70% time cost.
  • Executing performance tuning in SQL-Server DataBase(improvement the performance more than 10 times) 
    1. Execute Concurrent Stress test by SQL Stress tool
    2. Read and Understand DB execution plan to create suitable indexes for our system.
    3. solve the deadlock.
  • Responsible for the technical interview and Train our newbie to adapt our workflow quickly.

ECPay Electronic Payment Co., Ltd. ,April 2017- April 2018

Software Programmer

  • Building  asp.net Web API Transaction architecture which saved 30% development time.
  • Design & Develop architecture of connecting with Taiwanese electronic invoice systems, Flexible system saves more than 50% of time to develop new API.
  • Develop & maintenance a system to connect with bank payment services which provide users easy to do payment from our system.
  • Responsible for Third-party payment stream system development to connect to convenience  stores payment system by asp.net MVC & web API.
  • Design & Develop Web API transform data cooperate with business partner & APP Team

Software Skills


Language

  • C#
  • JavaScript
  • SQL
  • PowerShell script
  • Shell Script



Devops

  • Jenkins
  • Gitlab
  • Docker
  • Grafana
  • K8s
  • AWS 
  • Git
  • Linux

Back-end

  • .Net Core
  • Web API & .Net MVC
  • SQL Server
  • Postgresql
  • Redis
  • Rabbit-MQ


Testing Skill

  • Apache JMeter
  • NUnit  
  • MSUnit
  • XUnit
  • Specflow
  • Playwright

Education


 Lunghwa University of Science and Technology - Taoyuan 2012 Sep ~ 2016 June

 Bachelor of Multimedia & Game Science 

Honor Awards & Organizations


1. It幫幫忙 鐵人賽 2019 Topic:從Asp.net框架角度進入Asp.net MVC原始碼


2. Dot Net Study Group lecturer Apr 2019 

Community Participation


Stack Overflow:

  • I enjoy problem solving and assessing to find a better solution to problems .
  • Active on Stack Overflow in this year to help people solve problems,mainly SQL or C# problems

profile for D-Shih on Stack Exchange, a network of free, community-driven Q&A sites 

Resume
Profile
Ze3zr0v08mznoomgqfrp

PING-HSIU SHIH (石秉修)

  • 5+ years of experience as a C# web application developer.
  • 3+ years of experience as a DevOps engineer
  • Solid experience in high concurrency architecture development and good at performance tuning(improvement the performance more than 10 times)
  • A tech blogger author force on tech education training, container tech & Microservice architecture
  • Top 3 reputation contributors on StackOverflow in Taiwan.
  • Several open source project owner

Work experience

Microsoft,,2022 Oct -  Currently

Technical Support Engineer

  • MariaDB · Microsoft Azure · MySQL · PostgreSQL

91APP,,2021 Aug -  2022 Sep

Senior Engineer

  • Develop MQ distribution architecture system based on .net core & rabbitMQ hosting on K8S.
  • Building MQ distribution architecture SandBox for developing our core modules, improving more than 5 times developing performance.
  • Postgresql performance tuning plan owner finds real problem enhance more than 5 times performance & sharing knowledge to our team member.

Xuenn Private Limited,Dec 2018 -  2021 Aug

Application Engineer

  • Building .Net Web API Integration service architecture to reduce 50% of time to create Input & Output Data.
  • Establishing AOP Lock architecture by autofac & Using Redis RedLock to avoid racing condition & solve deadlock problem, improvement of our system stability.
  • Serve as CI/CD owner on my team  
    1. Establish and Maintain automation deploy flow reduce more than 50% deploy time cost from Dev to Prod. 
    2. I wrote some shell scripts to assist our system faster initialize setting reduce more than 30% time cost.
    3. Establish and Maintain DB automation deploy and verify jobs reduce more than 70% time cost.
  • Executing performance tuning in SQL-Server DataBase(improvement the performance more than 10 times) 
    1. Execute Concurrent Stress test by SQL Stress tool
    2. Read and Understand DB execution plan to create suitable indexes for our system.
    3. solve the deadlock.
  • Responsible for the technical interview and Train our newbie to adapt our workflow quickly.

ECPay Electronic Payment Co., Ltd. ,April 2017- April 2018

Software Programmer

  • Building  asp.net Web API Transaction architecture which saved 30% development time.
  • Design & Develop architecture of connecting with Taiwanese electronic invoice systems, Flexible system saves more than 50% of time to develop new API.
  • Develop & maintenance a system to connect with bank payment services which provide users easy to do payment from our system.
  • Responsible for Third-party payment stream system development to connect to convenience  stores payment system by asp.net MVC & web API.
  • Design & Develop Web API transform data cooperate with business partner & APP Team

Software Skills


Language

  • C#
  • JavaScript
  • SQL
  • PowerShell script
  • Shell Script



Devops

  • Jenkins
  • Gitlab
  • Docker
  • Grafana
  • K8s
  • AWS 
  • Git
  • Linux

Back-end

  • .Net Core
  • Web API & .Net MVC
  • SQL Server
  • Postgresql
  • Redis
  • Rabbit-MQ


Testing Skill

  • Apache JMeter
  • NUnit  
  • MSUnit
  • XUnit
  • Specflow
  • Playwright

Education


 Lunghwa University of Science and Technology - Taoyuan 2012 Sep ~ 2016 June

 Bachelor of Multimedia & Game Science 

Honor Awards & Organizations


1. It幫幫忙 鐵人賽 2019 Topic:從Asp.net框架角度進入Asp.net MVC原始碼


2. Dot Net Study Group lecturer Apr 2019 

Community Participation


Stack Overflow:

  • I enjoy problem solving and assessing to find a better solution to problems .
  • Active on Stack Overflow in this year to help people solve problems,mainly SQL or C# problems

profile for D-Shih on Stack Exchange, a network of free, community-driven Q&A sites