Special Assistant to CEO @Platinum International Consultants.
・
2020 ~ Presente
HRBP/ account manager
Más de un año
Viola Y. Su . Highly sufficient in brought in new client. . Solid experience in customer relationship maintenance. . Strong negotiation and closing skills. . More than 5 years experiences in project management. . Solid experience in full-cycle recruitment process. HRBP/ Account Manager Taipei City,TW [email protected] Experience Platinum International Consultants, Consulting Manager, Mar 2019 ~ Present Responsibility Develop new clients and existing clients into key accounts via strong client engagement activities Lead business development plan and execution for new client. Highly sufficient in brought in new client
word
toeic800+
excel
Empleado
A tiempo completo / Interesado en trabajar a distancia
李思潔 Althea Lee 任職於紙本媒體多年,熟悉文稿撰寫、活動採訪以及出版相關事務。 運用編輯多元能力,有效率地處理外稿作家連絡、文稿編輯、美編溝通、印廠溝通等事務。 除傳統出版事務,也協助公司部門網站建置及社群圖文撰寫。 喜歡與人交流,採訪
word
excel
powerpoint
A tiempo completo / Interesado en trabajar a distancia
6-10 años
National Central University
・
Art History
El plan de reclutamiento más ligero y eficaz
Busque currículums y tome la iniciativa de ponerse en contacto con los solicitantes de empleo para lograr una mayor eficacia en la contratación. La elección de cientos de empresas.
Examinar todos los resultados de la búsqueda
Acceso ilimitado para iniciar nuevas conversaciones
currículos accesibles sólo para empresas de pago
Ver dirección de correo electrónico y números de teléfono de los usuarios
HTML (BASIC), JAVASCRIPT(BASIC), Kibana, Postman
JIRA, Airtable, Whimsical, draw.io, Zeplin
Department of International Business, CYCU
Experience
TapPay Payment Gateway PM, May 2020 ~ Now
API Integration with Banks and E-wallet
Dedicated designing open API of multiple payment methods for all types of merchant platforms and responsible for the API Integration with the iconic E-wallets and banks in Taiwan.
Design multiple API specs according to the user stories from our key accounts and increase at least 751,000 payments per month.
Control the timeline and the resources of the projects and exclude all the troubles that may obstruct our scrum team.
Report with stackholders for the progress of the projects and to gather requirements.
Design Risk Analysis API
Design Risk Analysis API for our customers to help them decrease at least 30% of the transaction drop rate.
Maintain Key Account Relationship and Problem Solving
Solving the problem from our customers to make the transaction experience more smoothly.
Propose the suggestion to optimized our products and service from the problems that the customers encountered.
Design User Portal for transaction inquiry and reconciliation
Optimized the the reconciliation system to create the daily reconciliation reports automatically for our key accounts, such as Wemo, Goshare, PChome, Funnow etc. to replace the manual process.
Design the Two-fact authenticator to increase the safety of our portal.
KKday API Integration Team PM, Aug 2019 ~ May 2020
Booking and Product API Integration Projects
Integrate with 11 OTA companies to decrease the cost of manual process and increase the success rate of each order. The orders booked via booking api account for 27% of all the company's order per month.
Interviewing with stakeholders and users to gather requirements.
Reports the effectiveness of the key accounts that we integrate with per week or month.
Test all the function before deploy and debug in Kibana.
IOH Innovation Open House Product Assistance, 18 Jul 2017 - July, 2019
The vision of IOH is to help people discover their interest and choose the field that they have passion with. We interview with all the people from different fields to share their experience via videos to help people know more about their profession to help them make the right choice.
Design Company Portal
Optimized the work flow of multi departments and design company portal :
Discover the key problems
I found out that we do lots of unnecessary and duplicated work during the process of creating videos and writing the articles. Moreover, we store the information, videos and photos in different places. After researching some similar platform, I realized that we can create the portal and database to store the data and to standardized the work flow to decrease the cost.
Requirements Interview and Proving the hypothesis
Interview with the colleges of different departments to prove the hypothesis and clarify the work flow of each departments.
Research similar type of platform and design a portal that can solve the problems above.
Result
Decrease 50% of work hour of each department
Decrease the process of finishing a products from 8 to 3 hours.
IOH Innovation Open House Marketing Intern, 27 Jun 2016 - 18 Jul 2017
Data Analysis
Analysis data via Google Analytics and Facebook Ads Manager to propose marketing strategies
Hold online marketing program on Facebook which create 491 clicks of the Facebook post per day.
Manage the Facebook group and attracted 2,000 users to join the group in one month.
HTML (BASIC), JAVASCRIPT(BASIC), Kibana, Postman
JIRA, Airtable, Whimsical, draw.io, Zeplin
Department of International Business, CYCU
Experience
TapPay Payment Gateway PM, May 2020 ~ Now
API Integration with Banks and E-wallet
Dedicated designing open API of multiple payment methods for all types of merchant platforms and responsible for the API Integration with the iconic E-wallets and banks in Taiwan.
Design multiple API specs according to the user stories from our key accounts and increase at least 751,000 payments per month.
Control the timeline and the resources of the projects and exclude all the troubles that may obstruct our scrum team.
Report with stackholders for the progress of the projects and to gather requirements.
Design Risk Analysis API
Design Risk Analysis API for our customers to help them decrease at least 30% of the transaction drop rate.
Maintain Key Account Relationship and Problem Solving
Solving the problem from our customers to make the transaction experience more smoothly.
Propose the suggestion to optimized our products and service from the problems that the customers encountered.
Design User Portal for transaction inquiry and reconciliation
Optimized the the reconciliation system to create the daily reconciliation reports automatically for our key accounts, such as Wemo, Goshare, PChome, Funnow etc. to replace the manual process.
Design the Two-fact authenticator to increase the safety of our portal.
KKday API Integration Team PM, Aug 2019 ~ May 2020
Booking and Product API Integration Projects
Integrate with 11 OTA companies to decrease the cost of manual process and increase the success rate of each order. The orders booked via booking api account for 27% of all the company's order per month.
Interviewing with stakeholders and users to gather requirements.
Reports the effectiveness of the key accounts that we integrate with per week or month.
Test all the function before deploy and debug in Kibana.
IOH Innovation Open House Product Assistance, 18 Jul 2017 - July, 2019
The vision of IOH is to help people discover their interest and choose the field that they have passion with. We interview with all the people from different fields to share their experience via videos to help people know more about their profession to help them make the right choice.
Design Company Portal
Optimized the work flow of multi departments and design company portal :
Discover the key problems
I found out that we do lots of unnecessary and duplicated work during the process of creating videos and writing the articles. Moreover, we store the information, videos and photos in different places. After researching some similar platform, I realized that we can create the portal and database to store the data and to standardized the work flow to decrease the cost.
Requirements Interview and Proving the hypothesis
Interview with the colleges of different departments to prove the hypothesis and clarify the work flow of each departments.
Research similar type of platform and design a portal that can solve the problems above.
Result
Decrease 50% of work hour of each department
Decrease the process of finishing a products from 8 to 3 hours.
IOH Innovation Open House Marketing Intern, 27 Jun 2016 - 18 Jul 2017
Data Analysis
Analysis data via Google Analytics and Facebook Ads Manager to propose marketing strategies
Hold online marketing program on Facebook which create 491 clicks of the Facebook post per day.
Manage the Facebook group and attracted 2,000 users to join the group in one month.