monitoring issues, and cloud migration initiatives. Manage and facilitate effective Helpdesk management and hands-on end-to-end resolution of problems. Handling MOHE issues hands-on end-to-end resolution of problems reported to ensure quality, timely resolution, and delivery of vendor SLAs. Provide lead support to service management analysts in managing day-to-day services. Provide priority support for VVIP users, Preparing weekly,monthly and annual meeting report submissions are part of my task. JanuaryOctober 2021 Service Desk Manager / Project Manager Taylor's University Malaysia As a service desk manager, I am responsible
Planning & Organizing Skills
IT Strategic Plan
Agile Methodologies
Unemployed
Full-time / Interested in working remotely
More than 15 years
Asia Pacific University of Technology and Innovation (APU / APIIT)
Orchestration of big-scale Data Warehouse Projects across their whole lifecycle (Source system to Business Intelligence Reports) •Tabular Modelling performance enhancements with Advanced Data Modelling techniques and DAX optimisations using DAX Studio & Vertipaq Analyzer. •Staging thorough Power BI Trainings & Report Building Consulting Sessions for clients & coworkers. •Leveraging of Azure Cloud Services for ETL purposes through Azure Data Factory. • Implementation & Design of Reports using Data Visualization Tools (Specializing in Power BI & Tableau). •Worked with numerous industries such as Energy, Health, Banking & Insurance. Data Engineer Delatolas Group AugustMay 2019 Athens, Greece • SQL Server Administration Assistance. • Development
Milos Zdravkovic Senior Javascript Developer (Belgrade, Serbia) Work Experience CODEMONK JanOct 2022 Senior Full Stack Developer (Full-Time Contract) Started as a senior Front-End developer . After a few months, I worked as Full Stack. - Used React.js/redux-saga/redux-form/styled-components/Jest for Frontend and Node.js/mongodb/aws-sdk/aws-s3/graphql/Jest for Backend - Contributed to projects within Agile project management environments. - Worked closely with the team, attending daily and sprint planning meetings. - C ontinuously updated the project and added
Dependable
Friendly
Scheduling
Unemployed
Full-time / Remote Only
6-10 years
The Hong Kong University of Science and Technology
・
Computer Software Engineering
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Implemented and designed a device management system with Azure Cloud services that could manage devices, monitor device status, and retrieve telemetry data.
Designed and maintained RESTful APIs and implemented backend using Spring Boot and Django frameworks.
Implemented applications with Docker and Kubernetes to automate deployment, expansion, and management.
Deployed the applications on Azure cloud and built CI/CD flow with Azure Pipeline that made the development process smoother.
Wrote tests with Pytest to ensure that the program meets its design and behaves as intended.
National Cheng Kung University Hospital, Research Assistant, Jan 2018 ~ Aug 2019
Real-time Detection and Continuous Tracking of Disaster Events in Social Media
Led a team of three undergraduate students to develop, test, and verify.
Developed and maintained the disaster detecting and tracking system with Flask framework.
Crawled and processed more than 20k messages and over 500k responses from social media with Python.
Maintained and improved our machine learning‑based textual content filtering process to extract disaster‑related information.
Education
National Cheng Kung University
Masters of Science, Engineering Science, Sep 2017 – Aug 2019
Thesis: Options Trading Strategies Based on Market Data Analytics
Participated in the 2019 International Conference on Data Mining & Knowledge Management in Sydney, Australia.
National Pingtung University
Bachelors of Science, Intelligent Robotics , Sep 2012 – Jun 2017
Implemented and designed a device management system with Azure Cloud services that could manage devices, monitor device status, and retrieve telemetry data.
Designed and maintained RESTful APIs and implemented backend using Spring Boot and Django frameworks.
Implemented applications with Docker and Kubernetes to automate deployment, expansion, and management.
Deployed the applications on Azure cloud and built CI/CD flow with Azure Pipeline that made the development process smoother.
Wrote tests with Pytest to ensure that the program meets its design and behaves as intended.
National Cheng Kung University Hospital, Research Assistant, Jan 2018 ~ Aug 2019
Real-time Detection and Continuous Tracking of Disaster Events in Social Media
Led a team of three undergraduate students to develop, test, and verify.
Developed and maintained the disaster detecting and tracking system with Flask framework.
Crawled and processed more than 20k messages and over 500k responses from social media with Python.
Maintained and improved our machine learning‑based textual content filtering process to extract disaster‑related information.
Education
National Cheng Kung University
Masters of Science, Engineering Science, Sep 2017 – Aug 2019
Thesis: Options Trading Strategies Based on Market Data Analytics
Participated in the 2019 International Conference on Data Mining & Knowledge Management in Sydney, Australia.
National Pingtung University
Bachelors of Science, Intelligent Robotics , Sep 2012 – Jun 2017