a 15% improvement in overall code efficiency and maintainability. • Collaborated with cross-functional teams to deliver 7 software solutions, garnering client accolades and contributing to a 30% increase in client satisfaction. OctoberApril 2018 Software Engineer Zuken Inc. • Orchestrated the development of coherent web architectures, resulting in a 20% improvement in website performance and user experience. • Provided guidance and mentorship to team members, facilitating knowledge transfer and skill enhancement, leading to a more cohesive and efficient development team. • Optimized SEO strategies based on targeted keywords, contributing to a 30% increase in organic search traffic within six

Maulana Hidayatullah Facility & Asset Management Highly motivated and detail-oriented professional with expertise in data analysis, project management, and process improvement. Adept at troubleshooting and resolving complex issues. Skilled in developing and implementing innovative strategies to reduce costs and increase efficiency. Experienced in establishing and leading divisions, managing inventories, and maintaining assets. Proven track record in implementing asset management systems and policies for improved efficiency. Strong background in managing budgets and cost projections. Proficient in IT support, access control, and security systems. Excellent communication and relationship-building skills. Bachelor's degree in

Apr 2022 ~ AugOptimized system and operation workflows for diverse client categories (FMCG, FW, APP, ACC, etc.). -Managed 40+ Change Requests using tools like Bartender, JReport, Tableau, and SQL. -Delivered 8 projects included Online & Offline connection, EDI&API Integration, Automation Project, System Integration, Server migration and WMS improvements. -Extract the current processes from the business users and customers. -Analyze and evaluate solution design from the requirements, and design the TO-BE system process flow. -Craft business flowchart through Figma, Visio and GetMind. -Define project scope, prepare FBR and functional document. -Collaborate with

of IMP/RTP/WET/Asher/Cu Plate/Vapor Etch Process Personal Skills ● Microsoft Office：Word/Excel/PowerPoint/OneNote/Outlook ● Certificate：S pecific chemical substance/Toeic 650 ●Soft：Time Management/Flexibility/Collaboration/Self-Motivated Work Experience Process Engineer 台灣美光記憶體 DecPresent Taichung, Taiwan Response for Wet Clean and Etch Process of FEOL/MEOL/BEOL ●Including Single/Bench/Asher/Bevel & Vapor Etch/Cu Plate Process ●T roubleshooting in various types of 448 Equipment (on-going) ●SPC

Zac Sung (宋凡宇) 9 years of software development experience Familiar with embedded Linux, C++/C/Python programming Familiar with Agile software development process Experienced in test automation Interested in problem-solving with different approaches Interest and ability to learn other coding languages/technique as needed Taipei City, Taiwan [email protected] Zac SungEXPERIENCE Staff Software Engineer • VicOne (A subsidiary of Trend Micro ) SepNov 2023 | 2 yrs 3 mos Developed Secure OTA (Over-the-Air) Update related functions on Linux-based and Android-based systems. Improved automotive software update security and

delivery, and making a positive impact onenterprise-level users across diverse industries. Drove the Web / MobileApp design system implementation, resulting in a substantial increase in product quality by 30 to 90%. Collected user feedback and developed data tracking guidelines and plans using Mixpanel, resulting in an 80% improvement in finding opportunities and cross-team collaboration. Enhanced the mobile app to achieve a 10% increase in team chat usage, a 5.3% increase in tab bar clicks, and a 26% boost in chat action tool clicks. Established and managed a Notion workspace for the product

level of communication with internal teams and clients ensuring high service delivery ●Oversee the order qualifications and ensure all orders end up getting produced in the right manner and correct lead time. ●Assist international clients to inspect products and create internal inspection reports to production teams for correction and improvement ●Present inspection reports to client while client is hard to carry out inspection in Vietnam ●Offer quotations to potential and existing customers ●Monitor and achieve the timelines the product and sample development progress ●Communication with HQ in Taipei ●Coach Vietnamese team members International Sales Manager • Furniture Manufacture, OEM and