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Avatar of Alicia Liao.
Avatar of Alicia Liao.
資深人資專員 @馬來西亞商金務大工程股份有限公司台灣分公司
2023 ~ Present
Specialist
More than one year
to communicate with headquarter. - A wide knowledge of Taiwan Labor Law, relevant regulations of social insurance and payroll income tax filing. - Responsible for payroll calculation, social insurance and group insurance enrollment/withdrawal/adjustment. - Asist to arrange the compensation and benefits of all employees. - To review the labor contract and company's regulations. - Regularly review Taiwan labor and social insurance policy & regulations. - Support other ad-hoc requests by HR manager. Payroll Specialist 永輝啟佳聯合會計師事務所 Evershine CPAs Firm • 六月十一月
Time Management
Team Work
Communication Skills
Employed
Full-time / Interested in working remotely
6-10 years
TamKang University
Bachelor in Language of Spanish
Avatar of 王世華.
Avatar of 王世華.
Sr. RD Manager @蓋亞資訊有限公司
2022 ~ 2023
CTO
Within one month
3、建置CICD,重新建置IT工作流程與規範 4、協助需求可行性評估 5、研究雲端服務與新技術 6、所有官網建置 官網 管理 / coding & review / research : 60% / 30% / 10% 帶領12人團隊. DevOps. 前後端. PM. UIUX, 負責日常Billing 系統開發規畫與監督開發的資安漏洞. 協助客戶
PHP
ElasticSearch
RabbitMQ
Employed
Full-time / Interested in working remotely
10-15 years
朝陽科技大學
資訊管理
Avatar of the user.
Avatar of the user.
Senior Executive @Bashar Group of company.(IMS SHIPPING LINE)
2022 ~ Present
More than one year
Word
Excel
PowerPoint
Employed
Full-time / Not interested in working remotely
6-10 years
National University of Bangladesh
Bachelor of business studies.
Avatar of the user.
Avatar of the user.
Sale Representative @City Storage System, Hubster
2021 ~ 2022
Sale Representative
Within one year
English Writing
Social Services
Marketing Strategy
Full-time / Interested in working remotely
4-6 years
Shu-Te University
Bachelor's degree Applied Foreign Language of Department

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within one month
Professional Background
Current status
Employed
Job Search Progress
Ready to interview
Professions
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Work experience
4-6 years
Management
Skills
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Full-time
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Not interested in working remotely
Freelance
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Print

Aditya Octa Rizky

Jakarta, 24 Oktober 1988 | 081317264560 | [email protected]  

Komplek Pelni Blok F 4 no 13 Depok

Dengan pengalaman kerja sebagai team leader di social media halo BCA selama hampir 5 tahun ditunjang juga dengan pengalaman sebelumnya pada jenjang layanan contact center. Saya memiliki kemampuan untuk memimpin tim dan menangani pelanggan serta didukung oleh kemampuan excel dan komunikasi yang baik, dapat dipertimbangkan untuk mengisi posisi yang ditawarkan oleh Bapak/Ibu

Pengalaman Kerja


Team Leader Social Media •  Bank BCA

Apr 2019 - Mar 2024

  • Memantau dan menindaklanjuti email pelanggan yang mendesak dan perlu ditindaklanjuti
  • Menyediakan data pencapaian tim setiap minggu yang perlu di evaluasi
  • Review under perform team member dan memecahkan masalah untuk mencapai KPI tim 
  • Memberikan dukungan berkelanjutan ke member secara langsung, menangani masalah atau pertanyaan dengan segera sehingga mereka dapat tetap fokus pada tugas mereka.
  • Meningkatkan produktivitas tim dengan menerapkan proses kerja yang efisien dan secara teratur meninjau metrik kinerja

Staff Social Media  •  Bank BCA

May 2017 - Apr 2019

  • Membalas pertanyaan yang nasabah tanyakan melalui akun social media (email, Twitter, IG, Youtube, chat/whatsapp)
  • Meneruskan case tiket nasabah urgent ke tim terkait

Staff Layanan Prioritas  •  Bank BCA

Sep 2015 - Apr 2017

  • Menghandel pertanyaan, request, komplain via panggilan telepon khususnya untuk nasabah nasabah VIP, VVIP, dan Perusahaan
  • Membuat dan meneruskan tiket nasabah agar bisa ditindak lanjuti

Prestasi


Juni 2023

Best Team Social Media


Pendidikan


Universitas Gunadarma

Teknik Informatika

Jul 2006 - Feb 2011

Keahlihan


  • Aplikasi Microsoft Office
  • Google Sheets
  • Aplikasi Emplifi
  • Aplikasi Social Studio

Soft skill


  • Kerja tim
  • Adaptasi
  • Fleksibel
  • Kepemimpinan
  • Komunikasi
  • Pemecah masalah

Bahasa


  • Indonesia
  • English
Resume
Profile

Aditya Octa Rizky

Jakarta, 24 Oktober 1988 | 081317264560 | [email protected]  

Komplek Pelni Blok F 4 no 13 Depok

Dengan pengalaman kerja sebagai team leader di social media halo BCA selama hampir 5 tahun ditunjang juga dengan pengalaman sebelumnya pada jenjang layanan contact center. Saya memiliki kemampuan untuk memimpin tim dan menangani pelanggan serta didukung oleh kemampuan excel dan komunikasi yang baik, dapat dipertimbangkan untuk mengisi posisi yang ditawarkan oleh Bapak/Ibu

Pengalaman Kerja


Team Leader Social Media •  Bank BCA

Apr 2019 - Mar 2024

  • Memantau dan menindaklanjuti email pelanggan yang mendesak dan perlu ditindaklanjuti
  • Menyediakan data pencapaian tim setiap minggu yang perlu di evaluasi
  • Review under perform team member dan memecahkan masalah untuk mencapai KPI tim 
  • Memberikan dukungan berkelanjutan ke member secara langsung, menangani masalah atau pertanyaan dengan segera sehingga mereka dapat tetap fokus pada tugas mereka.
  • Meningkatkan produktivitas tim dengan menerapkan proses kerja yang efisien dan secara teratur meninjau metrik kinerja

Staff Social Media  •  Bank BCA

May 2017 - Apr 2019

  • Membalas pertanyaan yang nasabah tanyakan melalui akun social media (email, Twitter, IG, Youtube, chat/whatsapp)
  • Meneruskan case tiket nasabah urgent ke tim terkait

Staff Layanan Prioritas  •  Bank BCA

Sep 2015 - Apr 2017

  • Menghandel pertanyaan, request, komplain via panggilan telepon khususnya untuk nasabah nasabah VIP, VVIP, dan Perusahaan
  • Membuat dan meneruskan tiket nasabah agar bisa ditindak lanjuti

Prestasi


Juni 2023

Best Team Social Media


Pendidikan


Universitas Gunadarma

Teknik Informatika

Jul 2006 - Feb 2011

Keahlihan


  • Aplikasi Microsoft Office
  • Google Sheets
  • Aplikasi Emplifi
  • Aplikasi Social Studio

Soft skill


  • Kerja tim
  • Adaptasi
  • Fleksibel
  • Kepemimpinan
  • Komunikasi
  • Pemecah masalah

Bahasa


  • Indonesia
  • English