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Sales Development | Marketing Communications | Administrations Promiseland Resort & Lagoon 理想大地渡假飯店 十二月在職中 Taipei, Taiwan Job Description 1. BU head 2. Business strategy, organization and budgeting. 3. Advertising and media plan, PR & Event marketing 4. Membership, Customer service 5. Digital marketing (online, social media, O2O marketing ) 6. Sales development and management (TA, OTA, Direct sales...etc.) 6. Daily operation management 7. Leasing, Band and tenant acquisition for Department store Marketing Director Miramar Entertainment Park 六月二月

and social media communication - HQ trainer to worldwide technical support engineers with up-to-date troubleshooting technic and technic that new products use - Decision maker for RMA, DOA, and NPI request from regional office Technical Sales Engineer ICOP Technology • OctoberMay 2019 Key accounts management for order inquiry, technical issue, and daily operation for pre- and after-sale service. Specialist in customer service, issue verification and troubleshooting, and document writing for product user manual, issue troubleshooting and product design, etc. - Revenue of a key account distributor increased continually at least for 4 years to 905 thousand US dollars - Attendee

Henry Lee Software Engineer II at Paypal [email protected] Austin, TXExperience NovPresent Austin, TX Software Engineer II Paypal - Developed and maintained currency rate caching system in Java, utilizing Oracle DB, and Redis, efficiently handling over 750,000 transactions daily. - Enhanced the efficiency of the rate update mechanism by strategically decreasing the frequency of updates for seldom-utilized currencies, resulting in a 15% improvement in system load distribution. - Automated contract setup crucial processes, effectively reducing average processing times by 1 hour and enhancing customer satisfaction. - Managed and resolved production issues in days, ensuring optimal system

. Currently working with Information Technology Services & Senior IT Support. Experience in Database Management, Senior Technical and Administrative Support, Account Management, High Level End-user support & Business Application Communications. Currently an IT specialist that has experience in a dynamic, fast-paced environment. I have provided white glove services over the phone, through email and in person. Responsible for ensuring excellent customer satisfaction in every step of a problem to find it's resolution. I am a person who strives for maximum efficiency while ensuring satisfaction amongst customers/clients while continuing to meet deadlines with