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CakeResume Talent Search

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Indonesia
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West Java, Indonesia
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Less than 1 year
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National Taiwan Normal University
國立臺灣師範大學
Ain Shams University
Anna University
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جامعة عين شمس
Indonesia
Jakarta, Indonesia
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Full-time
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Word
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Canva
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No
Yes
1-5 people
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Within one month
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Administration Staff and Customer Service
Akuntan, Bussiness Developmen, Finance Staff, Manajemen Traine, Staff Administrasi
Accountant
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Bachelor of Business Administration (BBA)
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2023
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PT Bank Mega, Tbk
PT. Bank Rakyat Indonesia, Tbk
Allied School
BTC Textile Emporium Putatan
Bank Rakyat Indonesia
Beacukai bogor
Buffalo Wild Wings
Bukalapak
CIB Egypt
CTBC Bank Co., Ltd.
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English
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German
4-6 years
6-10 years
10-15 years
More than 15 years
  • Exclude read results
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Avatar of Sutisna.
Avatar of Sutisna.
Sutisna
Past
Accounting, Finance and Tax @Rumah Batik Solo Ibu Kartini
・
2013 ~ Present
Accounting, Finance and Tax
Within three months
keuangan dengan mengefisiensi variable-cost sebesar 20% sehingga meningkatkan laba perusahaan 2. Mengelola dan meningkatkan aset perusahaan dengan memajemen arus kas naik sebesar 30% 3. Menghitung besaran pajak yang dibayarkan sehingga memberikan feedback yang baik dan tidak kena denda atas keterlambatan pelaporan pajak JanuariJanuari 2024 Cianjur, Indonesia Staff Teller and Cashvault PT Bank Negara Indonesia Tbk 1. Memproses transaksi nasabah dan perusahaan secara akurat, cepat, efektif dan efisien sehingga mendapatkan rating kepuasan nasabah 5.0/5.0 selama 3 semester berturut-turut 2. Dinobatkan sebagai "Teller Terbaik se-Kantor Cabang Cianjur" berdasarkan penilaian
Problem Solving Skills
Detail Oriented
Analisis Laporan Keuangan
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
Universitas Pendidikan Indonesia
・
Akuntansi
Avatar of the user.
Avatar of the user.
Available for paid companies
Past
Customer Service Representative @GraPARI Telkomsel
・
2021 ~ 2023
Administration Staff and Customer Service
Within six months
Word
Excel
Microsoft Office
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
Universitas Putra Indonesia (UNPI)
・
Manajemen
Avatar of the user.
Avatar of the user.
Available for paid companies
Past
Senior Software Engineer @KKday
・
2022 ~ 2023
Software Engineer
Within one month
JAVA
Git
Maven
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
National Kaohsiung University of Applied Sciences
・
Compute Science
Avatar of Ahmad Maulana.
Offline
Avatar of Ahmad Maulana.
Offline
Ahmad Maulana
Teller @PT Bank Danamon Indonesia Tbk
・
2019 ~ 2022
Administration Staff and Customer Service
Within one month
yang dilakukan melalui aplikasi. Agent Contact Center • PT BANK BRI Tbk JuliAgustusMemberikan informasi yang dibutuhkan customer dan menerima pertanyaan yang diajukan customer. - Memberikan solusi atas pertanyaan ataupun keluhan yang diajukan oleh customer. - Memberikan pelayanan terbaik kepada customer dengan cepat dan tepat sehingga memberikan kepuasan kepada customer. Teller • PT Bank Danamon Indonesia Tbk AprilJanuariMelayani transaksi nasabah baik transaksi tunai maupun non tunai. - Melakukan pemeriksaan kas untuk memastikan bahwa kas cabang tersedia untuk transaksi. - Melakukan tugas administrasi bank seperti pencatatan dan pengarsipan transaksi. - Memberikan pelayanan terbaik kepada setiap customer yang berada pada banking hall.
Microsoft Office
Word
Excel
Employed
・
Open to opportunities
Full-time / Not interested in working remotely
4-6 years
Universitas Prof Dr. Moestopo (Beragama)
・
Administrasi Publik
Avatar of Marten Napa.
Avatar of Marten Napa.
Marten Napa
Past
Teller Junior @Bank Rakyat Indonesia
・
2018 ~ 2023
Administration Staff, Secretary, Human Resources, Trainer, Bussiness Development, Customer Relationship Management, marketing, finance
Within two months
Marten Napa [email protected] https://www.linkedin.com/in/marten-napa-7a66a6116 https://marten28blog.wordpress.com As a Teller Junior at Bank Rakyat Indonesia, I provide excellent customer service and handle various transactions for the bank's clients. I have been working in this role for more than five years, demonstrating my reliability, accuracy, and professionalism. I hold a Sarjana degree in Financial Management from Universitas Kristen Indonesia Toraja, where I gained knowledge and skills in banking, marketing, and accounting. I also have experience
Word
Excel
Canva
Unemployed
・
Open to opportunities
Full-time / Interested in working remotely
4-6 years
UNIVERSITAS KRISTEN INDONESIA TORAJA
・
FINANCIAL MANAGEMENT
Avatar of Fan Afandy Samsir.
Avatar of Fan Afandy Samsir.
Fan Afandy Samsir
Assistant Manager Finance @PT. Citra Borneo Indah
・
2018 ~ Present
Finance Manager
Within one month
Vallas - Review & Verifikasi dokumen sebelum proses payment - Mengkoordinir Rekonsiliasi Bank bulanan - Memastikan transaksi payment lancar - Serta tugas-tugas yang lainnya Akunting • PT. Cipta Istana Usaha OktoberMeiMelakukan pencatatan, memeriksa dan dokumentasi proses transaksi harian yang meliputi hasil kerja dsbnya - Bertugas menyusun laporan harian dan bulanan secara akurat - Verifikasi lapangan apabila diperlukan - Serta tugas-tugas yang lainnya Kredit Support • PT. BPR Lingga Sejahtera AgustusAgustus 2018 Dalam kurun waktu ±14 tahun berkarir pada BPR Lingga sejahtera sudah pernah menempati beberapa posisi sbb Customer Service, Teller, Akunting, Internal Audit & Kredit Support / AO Pendidikan Universitas Terbuka ManajemenSkil Word Excel Bahasa English — Dasar
Word
Excel
Employed
・
Open to opportunities
Full-time / Interested in working remotely
10-15 years
Universitas Terbuka
・
Manajemen
Avatar of Youssef Ali Deosuky.
Avatar of Youssef Ali Deosuky.
Youssef Ali Deosuky
Accounts Payable Accountant @alfanar
・
2021 ~ Present
Accountant
Within two months
Facilitate payment of invoices due by sending bill reminders and contacting clients Generate financial statements and reports detailing accounts receivable status Personal Banker • CIB Egypt JulySeptember 2020 Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information Universal Teller • CIB Egypt MayJuly 2019 Handling customer transactions, processing account deposits and withdrawals for a variety of account holders, handling ATM functions, transfers, drafts, and preparing the daily reports Business Consultant • I-Axiom Cloud ERP S...
Employed
・
Open to opportunities
Full-time / Interested in working remotely
4-6 years
Ain Shams University
・
Accounting
Avatar of Robert Huang.
Avatar of Robert Huang.
Robert Huang
襄理(總經理室) @元富證券股份有限公司
・
2018 ~ Present
數據分析師、系統分析師
Within one month
在Facebook社群中使用的場景轉帳金融APP ，以及將傳統分行的存匯款和開戶功能移轉到營運成本更低的多功能虛擬櫃員機(Virtual Teller Machine) 。 管理師(電子策略採購室) • 和碩聯合科技 九月七月 2013 [採購管理與市場調查] 負責維護供應商關係，確保公司產品的零組
Excel
PowerPoint
Photoshop
Employed
Full-time / Interested in working remotely
4-6 years
國立成功大學
・
國際企業管理, 財務金融
Avatar of the user.
Avatar of the user.
Available for paid companies
顧問 @Freelance
・
2023 ~ Present
Human Resource specialist / Recruiter
Within one month
EMT-1(初級救護技術員)
Employed
・
Not open to opportunities
Full-time / Interested in working remotely
6-10 years
International Trade Institute, TAITRA
・
Service Industry, Business English
Avatar of SILAS ISUWA SATI.
Avatar of SILAS ISUWA SATI.
SILAS ISUWA SATI
Cachier @Stanbic IBTC Bank
・
2018 ~ Present
Manager
Within two months
the best results. I read Agricultural Economics and Extension from Taraba State University, Jalingo from which I graduated with second class upper division. I have earned various professional Diplomas via online learning platforms like LinkedIn and Coursera. I am currently working with Stanbic IBTC Bank as Head Teller/Cashier. Work Experience 1.Cashier • Stanbic IBTC Bank Jalingo Branch Taraba State Nigeria. MarchPresent Conduct dozens of routine bank transactions within time limits and established guidelines (cash checks, accepting deposits and loan payments, processing withdrawals etc.) Assess customer needs and introduce new products and
Cash Handling Experience
Cash Management
Computer Operations
Full-time / Interested in working remotely
4-6 years
Taraba state university Jalingo
・
B Agricultural Economics

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within one month
Avatar of Ahmad Maulana.
Ahmad Maulana
Customer Service
Logo of PT. Mensa Medika Investama (HALODOC).
PT. Mensa Medika Investama (HALODOC)
・
2023 ~ Present
Jakarta, Indonesia
Professional Background
Current status
Employed
Job Search Progress
Open to opportunities
Professions
Customer Service Representative, Customer Service / Support, Other
Fields of Employment
Banking, Health
Work experience
4-6 years
Management
Skills
Microsoft Office
Word
Excel
Google Sheets & Docs
Languages
Indonesian
・
Professional
English
・
Intermediate
Job search preferences
Positions
Administration Staff and Customer Service
Job types
Full-time
Locations
Remote
Not interested in working remotely
Freelance
Educations
School
Universitas Prof Dr. Moestopo (Beragama)
Major
Administrasi Publik
Print

Ahmad Maulana

Customer Service yang memiliki kemampuan memecahkan masalah yang efektif dan efisien. Bertujuan untuk mewujudkan pengalaman bekerja selama lebih dari 4 Tahun sebagai Customer Service yang komunikatif dengan bekerja di Sektor Perbankan yang berada di Jakarta dengan harapan dapat memberikan pengalaman Customer Service yang baik kepada customer.

+6281299130101

  [email protected]

Pengalaman Kerja

Customer Service L2 (Tim Eskalasi)  •  PT. Mensa Medika Investama (HALODOC)
Desember 2023 - Present
- Menangani pertanyaan customer dan mitra melalui layanan call, chat dan email.
- Menindaklanjuti dan membuatkan laporan ke departemen lain terkait komplain customer.
- Menindaklanjuti dan memproses pemesanan customer pada portal aplikasi.
- Melakukan Follow Up kepada customer, mitra driver, dan apotik terkait pemesanan yang dilakukan melalui aplikasi.

Agent Contact Center  •  PT BANK BRI Tbk

Juli 2022 - Agustus 2023

- Memberikan informasi yang dibutuhkan customer dan menerima pertanyaan yang diajukan customer.
- Memberikan solusi atas pertanyaan ataupun keluhan yang diajukan oleh customer.
- Memberikan pelayanan terbaik kepada customer dengan cepat dan tepat sehingga memberikan kepuasan kepada customer.

Teller  •  PT Bank Danamon Indonesia Tbk

April 2019 - Januari 2022

- Melayani transaksi nasabah baik transaksi tunai maupun non tunai.
- Melakukan pemeriksaan kas untuk memastikan bahwa kas cabang tersedia untuk transaksi.
- Melakukan tugas administrasi bank seperti pencatatan dan pengarsipan transaksi.
- Memberikan pelayanan terbaik kepada setiap customer yang berada pada banking hall.

Pendidikan

2014 - 2018

Universitas Prof Dr. Moestopo (Beragama)

Administrasi Publik

Skill

  • Microsoft Office
  • Google Sheets & Docs

Bahasa

  • Indonesian — Professional
  • English — Menengah
Resume
Profile
Print

Ahmad Maulana

Customer Service yang memiliki kemampuan memecahkan masalah yang efektif dan efisien. Bertujuan untuk mewujudkan pengalaman bekerja selama lebih dari 4 Tahun sebagai Customer Service yang komunikatif dengan bekerja di Sektor Perbankan yang berada di Jakarta dengan harapan dapat memberikan pengalaman Customer Service yang baik kepada customer.

+6281299130101

  [email protected]

Pengalaman Kerja

Customer Service L2 (Tim Eskalasi)  •  PT. Mensa Medika Investama (HALODOC)
Desember 2023 - Present
- Menangani pertanyaan customer dan mitra melalui layanan call, chat dan email.
- Menindaklanjuti dan membuatkan laporan ke departemen lain terkait komplain customer.
- Menindaklanjuti dan memproses pemesanan customer pada portal aplikasi.
- Melakukan Follow Up kepada customer, mitra driver, dan apotik terkait pemesanan yang dilakukan melalui aplikasi.

Agent Contact Center  •  PT BANK BRI Tbk

Juli 2022 - Agustus 2023

- Memberikan informasi yang dibutuhkan customer dan menerima pertanyaan yang diajukan customer.
- Memberikan solusi atas pertanyaan ataupun keluhan yang diajukan oleh customer.
- Memberikan pelayanan terbaik kepada customer dengan cepat dan tepat sehingga memberikan kepuasan kepada customer.

Teller  •  PT Bank Danamon Indonesia Tbk

April 2019 - Januari 2022

- Melayani transaksi nasabah baik transaksi tunai maupun non tunai.
- Melakukan pemeriksaan kas untuk memastikan bahwa kas cabang tersedia untuk transaksi.
- Melakukan tugas administrasi bank seperti pencatatan dan pengarsipan transaksi.
- Memberikan pelayanan terbaik kepada setiap customer yang berada pada banking hall.

Pendidikan

2014 - 2018

Universitas Prof Dr. Moestopo (Beragama)

Administrasi Publik

Skill

  • Microsoft Office
  • Google Sheets & Docs

Bahasa

  • Indonesian — Professional
  • English — Menengah