to increase product usage rate and first purchase rate. - 10% increase in click-through rate for new registration welcome emails - 30% increase in product usage rate, and 5% increase in first purchase rate. Customer Service Team Leader SepAprCustomer Service Operations Management ◆ Trained 10+ members and developed comprehensive educational training materials and assessment plans. ◆ Established 40+ customer complaint-handling SOPs and technical support management procedures. Implemented service quality indicators and performance evaluation management methods. ◆ Responsible for integrating service support for projects in other business units and collaborative p...

Hans Yang Paying close attention to details and viewing projects from a different perspective. I excel in cross-function communication, establishing and optimizing processes. Through system implementation, I enable individuals to perform their work more effectively. Taipei City, Taiwan 工作經歷 Assistant Account Manager • KKTV 一月Present Project Management Successfully implemented the BPM system: clarified user requirements from 8 business units, collaborated with IT, ADM, and ACC, addressed pain points, ultimately enhancing overall efficiency with a 40% reduction in process steps. Conducted educational training for the entire group, developed SOPs, and educating on

廖祐成 BACKGROUND INFORMATION BY THE SECRETARIAT 秘書處所準備之背景資訊SMART（Specific、Measurable、Achievable、Relevant、Timebound：具体的、測定可能、達成可能、有意義、期限） 本草綱目 Compendium of Materia Medica広視野棋士視点采取市場多元化戰略 adopt the strategy of a multi-outlet market達到或接近國際先進水平 reach or approach advanced international standards促進全球經濟一體化 foster

Hsiao-Jen Cheng +7 years of work experience as account manager and project manager for technical support in consumer electronics and information communication technology. Good at B2B and B2C customer service and success with brand thinking for product and project issues. Specialist in team communication, technical troubleshooting, issue verification, vendor management, new product introduction, and coaching for product service, etc. Taipei City, Taiwan Work Experience Project Manager Technical Support BenQ Corporation • JunePresent Providing suggestion for technical and product issue and managing after-sale service operation to and for regional offices for B2B and B2C consumers.

Mez Tekeste Business Development Manager • Sales Manager • Sales Trainer • Artist Developer Recording Artist • Singer-Songwriter• [email protected] Bio I don't have a fancy degree, yet I'm still confident that I would be a perfect fit for a position within your company, as my experience and abilities precisely match your requirements. I feel that I come to you with a background that is unique and distinctive from other applicants. I learnt backwards and had to take on tasks that I wasn't chronologically prepared for, yet I've thrived. After building a music

杜 姿 青 Elda  畫畫老師、藝術療癒引導 • Taipei，TW • [email protected] 曾在澳洲工作四年 返台後努力實現兒時藝術夢，開啟斜槓人生！ 現為畫畫老師 x 藝術療癒師 同時也是北美館 x 荒野保護協會志工 自 介 商學院出身 擅長專案管理 & 企劃 在澳洲有銷售創業、咖啡

HUEY-LONG CHEN 陳惠龍 Kaggle Competitions Expert: https://www.kaggle.com/alanchen1115 Competitions: NLP (自然語言處理): - Silver medal (solo): (Kaggle) The Learning Agency Lab - PII Data Detection: Develop automated techniques to detect and remove PII from educational data. 2024/04/24 - Silver medal (solo): (Kaggle) U.S. Patent Phrase to Phrase Matching: Help Identify Similar Phrases in U.S. Patents, 2022/06/21 Recommendation system (推薦系統): - Silver medal (solo): (Kaggle) OTTO – Multi-Objective Recommender System: Build a