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Operator @Saigon Phantom Esports Team
2021 ~ Present
Social Media Manager
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. 📧 [email protected] Summary - Possessing nearly 10 years of experience in the online journalism field, adept at sourcing and constructing articles on online Vietnamese news websites in a complete and professional manner. - Knowledgeable and experienced in managing eSports teams with over 6 years in the game industry, including 3 years of backstage work at one of Vietnam's leading eSports team - Saigon Phantom. - Collaborated with game publishers, brands, and agencies in roles related to journalism & KOL representation. - Represented the eSports team & KOL in promoting media work for tournaments, sponsors, and advertising units.
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Project Specialist, Senior Game Designer @IGG
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National Chiao Tung University
Bachelor's degree , Engineering/Industrial Management
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COO @聚選匯雲科技有限公司 COCloud Technology Co., Ltd
2023 ~ Present
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Within one month
Alex Chang COO Taipei City, Taiwan Alex is familiar with the Internet, Blockchain technology, game industry and telecommunications industry, so far nearly 20 years. He has rich experience in business development, project development and top management. He had worked for multinational corporation, such as Citibank, IBM, and Sony, that's a lot of working experiences in Japan, US, and Taiwan companies. Experienced and strong leadership for initializing start-up companies, joint venture companies and investment projects to enterprises. 熟悉互聯網 遊戲產業及電信業,迄今近20年
Curiosity
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Employed
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More than 15 years
National Chung Hsing University
Master of Business Administration-MBA , EMBA
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Avatar of Phoenix Tsai 蔡孟瑾.
Senior Operation Specialist @GAME HOURS INC.
2022 ~ Present
Senior Project Management Specialist
More than one year
Phoenix Tsai 蔡孟瑾 Senior Operation Specialist Inspirational teamwork / Strong communication skills / Passion for the game industry Passionate emerging member with cross-functional experience in the game industry and consumer-driven industries. Self-starter driven to meet consumer demands by developing a true understanding of the company's needs. Email: [email protected] Mobile:Taipei City, Taiwan Work Experience MayPresent Senior Operation Specialist Game Hours Inc. - Operation department goal achievement and budget control. - Planning product life circle and launch schedule, allocating marketing budgets. - Cross-industry cooperation planning and execution.
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University of Stirling
Master of Science in Marketing
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Game Developer @Tap4fun
2020 ~ 2021
More than one year
Oliver Broughton olib.dev Software Engineer I am a software engineer and games developer with 4+ YOE in the mobile games industry. My strong core engineering skills and versatile approach has allowed me to work with some amazing people on a wide range of projects including, mobile AR, robotics and real-time microservices. I am currently looking to make an impact on meaningful products beyond the games industry with an interest in low-latency systems, microservices and distributed system architecture. Work Experience MayJune 2021 Game Developer tap4fun Bangkok, TH Responsible for technical R&D and
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Sheffield Hallam University
Games Software Development
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Past
Project Leader @Akatsuki Taiwan Inc
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Project Manager、PM、專案經理、UX、網站企劃、產品企劃
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Institut national des langues et civilisations orientales
Natural Language Processing
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Avatar of Patrick Chang.
專案經理 @寶雅國際股份有限公司
2019 ~ Present
Marketing Manager/Marketing Supervisor
More than one year
i work in marketing. Please read my resume below . You will understand my work skill and experience quickly.Thank you! <Skill> *Online Advertising. *Find potentially business opportunities and promote business. *Improve app user satisfaction. <Work Experiences> *6 years of working experience. *Three years - Game industry, marketing. *Three years - Project manager. *Conduct formal and informal presentations of company products and services to potential customers. *Establish effective sales and referral networks by participating in business associations and organizations. *Continue to get feedback from existing customers to understand any product issues and
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世新大學
資訊管理
Avatar of Sane🔹.
Marketing consultant
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ambitious joined marketing actions with licensors (Universal, Marvel) and brands (Mercedes-Benz) Education ESCP Europe, Paris Master in Managemen t, 2009 Ranked #3 worldwide (FT ranking) Entrepreneuship specialization Cass Business School, London Bsc in Business Studies ,Erasmus exchange program) Skills Languages French: Native English: Fluent Spanish: Fluent German: Intermediary (B2) Computer Microsoft Office suite + Google suite Google Analytics Wordpress (advanced) HTML & CSS (basic) Interests Sports: Swimming, Yoga, Gym, Jogging, Rowing (competition at university) Passions: Cryptocurrencies, Video Game industry, Concerts, Travel, Writing Recommendation Benjamin Chardon, Global Performance Lead, Google " Sane is a very detail-focused an...
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Logo of 聚選匯雲科技有限公司 COCloud Technology Co., Ltd.
聚選匯雲科技有限公司 COCloud Technology Co., Ltd
2023 ~ Present
Taipei City, Taiwan
Professional Background
Current status
Employed
Job Search Progress
Professions
Sales Team Lead, Solutions Consultant, CEO, Chief Executive Officer
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Blockchain, Internet, Cyber Security
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National Chung Hsing University
Major
Master of Business Administration-MBA , EMBA
Print

Alex Chang

COO 

  Taipei City, Taiwan

Alex is familiar with the Internet, Blockchain technology, game
industry and telecommunications industry, so far nearly 20 years. He
has rich experience in business development, project development
and top management. He had worked for multinational corporation,
such as Citibank, IBM, and Sony, that's a lot of working experiences
in Japan, US, and Taiwan companies. Experienced and strong
leadership for initializing start-up companies, joint venture companies and investment projects to enterprises.

熟悉互聯網 遊戲產業及電信業,迄今近20年.
長期歷練業務開發 專案開發及高階管理職.
經歷數家跨國公司 (Citibank IBM Sony) ,具備中商 美商 日商 台商
工作經驗.
於創辦新公司 合資公司及投資參股企業,皆有實際操作並主導經驗

 

工作經歷

Alex Chang

COO

  Taipei City, Taiwan

Alex is familiar with the Internet, Blockchain technology, gaming, and ICT industry. Ever worked for multinational corporation, such as Citibank, IBM, Sony and FET group, be able to manage different cultures of working places. Experienced and strong leadership for initializing start-up companies, joint venture companies and investment projects of enterprises.

熟悉互聯網、遊戲產業及電信業,迄今近20年。長期歷練業務開發、專案開發及高階管理職。經歷數家跨國公司(Citibank、IBM、Sony),具備中商 美商 日商 台商工作經驗。於創辦新公司、合資公司及投資參股企業,皆有實際操作並主導經驗

 

工作經歷

COO  •  聚選匯雲科技有限公司 COCloud Technology Co., Ltd

七月 2023 - Present

https://tw.cocloud.com/

1.領導和指導公司的日常營運,確保各部門有效協同運作。
2.制定和實施業務戰略,以實現公司的長期目標。
3.管理和指導高級管理團隊,確保各級管理者和員工的有效表現。
4.監督業務流程,提高效率,降低成本,並確保質量控制。
5.制定和實施政策,確保公司的運營符合法規和行業標準。
6.參與戰略決策,協助制定和調整公司的經營計劃。
7.建立和維護良好的內外部關係,包括客戶、供應商和合作夥伴。
8.分析業績數據,提供有效的報告和建議,以支持決策過程。
9.積極參與公司的增長和擴張計劃,包括併購和合資企業。
10.解決公司內外的營運問題,確保公司的可持續發展。

Co-founder  •  ChainSecure

五月 2019 - Present

台灣 臺北市
https://chainsecure.network/
We help build trustful machines for innovating new businesses.

COO  •  Gamamobi Co.,Limited

五月 2022 - 四月 2023

https://www.gamamobi.com/
Gamamobi is a research and development company offering specialist products and services in Metaverse gaming, blockchain, and the integration of international e-commerce. As an industry leader, Gamamobi has committed itself to creating unprecedented services and experiences across the globe.

Co-Founder  •  引力波互动科技 北京 有限公司

六月 2017 - 六月 2022

http://www.gravitywavegame.com/
https://www.bilibili.com/video/av18935991/
Gravity Wave is a game development company and dedicate in Sandbox game like by Unreal engine.

Chief Executive Officer  •  Sailing Star Pte Ltd

十月 2018 - 十二月 2021

In early 2018, after I successfully raised seed funds for the startup, Beijing Gravity wave, I gradually shifted my focus to Singapore and Malaysia gaming market & blockchain technology industry. Spending six months to explore the gaming industry and blockchain technology teams there, I accepted the role for initial the startup in Singapore with company co-founders from Malaysia & Singapore, and take the CEO position. The Sailing Star company mainly focus on three biz portfolios,

1. Game publishing biz in Singapore and Malaysia.(Including blockchain game)
2. eSport female team in Taiwan.
3. Fan-engagement platform for streamers and influencers.

President in Subsidiary  •  遠傳電信

十二月 2014 - 五月 2017

1.Developing biz strategies and budget plan for FENCIT, scope for (1) Stand-alone game app (2) Music service for operators (3) Mobile games.
2.For Value Added Services, developing channel relationship with telecom companies are necessary, especially China Mobile. As for mobile gaming biz, we need to develop and maintain relationship with major channels, such as Tencent-games, Baidu, 360, Mi. With good relationships, so that we can distribute our games through those important channels.
3.As a country head, company daily operations, biz units management & development regarding to biz status are also necessary.

CEO  •  Sony Network & Entertainment Taiwan

五月 2007 - 二月 2014

1.Lead Enterprise Sales Development Department, to sell services to enterprises. Including IDC service, payment service, channel service, and security service as total solution to on-line game industry mainly. Revenue increased 5 times within 3 years and helped So-net TW break-even in 2011 and hit the 10 years record high revenue.
2.Lead Enterprise Service Planning Department, to enhance existing services and developing new services as total solution provider to the on-line game industry, mainly target on large and medium size game vendors. The remarkable payment platform launched in May 2008, the transactions started from Zero per month to around 100M per month in the platform, share about 20% of Taiwan market.
3.From May 2010, I initial my frequent biz trip China for market survey and seek for new business opportunities in China for So-net group. To create collaborated platform service for both TW/JP game vendors and seek for new biz chances and developing new services for Taiwan/Japan game vendors regarding to customers’ needs. When mobile games significantly raised in 2013, I founded the on-line game publishing biz in 2013 and set a good foundation for So-net TW gaming biz.

SSR  •  IBM

十二月 2001 - 五月 2004

Acting as primary contact window to banking customers, taking care of both hardware and software issues & trouble shooting. Responsible for maintenance service contracts and provide customized solutions requested by customers, for all kinds of bank branches activities. Lead system engineers and customer service engineers to comply customers’ business needs, to ensure high level of customer satisfaction by technical support and operational services.

Bank Associate  •  花旗集團

九月 1999 - 九月 2001

Taking a technical position in CGTI team in Citibank, mainly responsible for applications implementation and maintenance for corporate banking system and leading the MIS team to service internal end users in consumer banking. As a coordinator between Citibank Taiwan and regional HQ in Singapore, sometimes must take over new applications or systems which must rely on serious pilot testing and then conduct a safe deployment plan accordingly.

Co-founder  •  ChainSecure

五月 2019 - Present

台灣 臺北市
https://chainsecure.network/
We help build trustful machines for innovating new businesses.

Co-Founder  •  TimeBox Network

九月 2017 - Present

THE FIRST DECENTRALIZED CUSTODY SERVICE OF DIGITAL ASSETS

https://www.youtube.com/watch - v=GYOPE0KjyyY

How we keep valuable DIGITAL ASSETS, such as family photos, letters from beloved ones, final wills and even cryptocurrency, in a secure way - In which, we want those precious DIGITAL ASSETS to be stored forever and delivery guaranteed to oneself or someone important -

Cloud service, a centralized storage way, also known for many security issues.
Celebrity photos hacked, important data missed for no reasons, neither one is a news for us, because a centralized storage system is never a safe and last forever solution.

You may imagine TimeBox as a time capsule, using decentralized storage
technology with smart contract on it. Blockchain can keep our DIGITAL ASSETS forever among the internet, as long as the internet exist. A smart contract guaranties the stored precious assets be delivered on time whenever it is.

TimeBox leverage blockchain technology with guaranteed delivery service, is the key solution to the needs or pains for everyone. Your best choice for valuable DIGITAL ASSETS, TimeBox

Co-Founder  •  引力波互动科技 北京 有限公司

六月 2017 - Present

http://www.gravitywavegame.com/
https://www.bilibili.com/video/av18935991/
Gravity Wave is a game development company and dedicate in Sandbox
games by Unreal engine.

Chief Executive Officer  •  Sailing Star Pte Ltd

十月 2018 - 十二月 2021

In early 2018, after I successfully raised seed funds for the startup, Beijing Gravity wave, I gradually shifted my focus to Singapore and Malaysia gaming market & blockchain technology industry. Spending six months to explore the gaming industry and blockchain technology teams there, I accepted the role for initial the startup in Singapore with company co-founders from Malaysia & Singapore, and take the CEO position. The Sailing Star company mainly focus on three biz portfolios,

1. Game publishing biz in Singapore and Malaysia.(Including blockchain game)
2. eSport female team in Taiwan.
3. Fan-engagement platform for streamers and influencers.

President inSubsidiary  •  遠傳電信

十二月 2014 - 五月 2017

President in Beijing Subsidiary
December 2014 - May 2017 2 years 6 months
北京, 中國
FENCIT - Subsidiary of FarEastStone Telecom Corp

1. Developing biz strategies and budget plan for FENCIT, scope for 1 Single
download games 2 music service for operators 3 mobile games

2. For Value Added Services, developing channel relationship with telecom companies are necessary, especially China Mobile. As for mobile gaming biz,
I need to develop and maintain the relationship with major channels, such as
Tencent-games, Baidu, 360 , Mi. With good relationships, so that FENCIT can distribute our games through those important channels.

3. As a country head, company daily operations, biz unit management and
development regarding biz status are also necessary.

CEO  •  Sony Network & Entertainment Taiwan

五月 2007 - 二月 2014

Sony Spirit
http://www.so-net.net.tw/
At Sony, our mission is to be a company that inspires and fulfills your curiosity. Our unlimited passion for technology, content and services, and relentless pursuit of innovation, drives us to deliver ground-breaking new excitement and entertainment in ways that only Sony can. Creating unique new cultures and experiences. Everything we do, is to move you emotionally.

SSR  •  IBM

十二月 2001 - 五月 2004

System Service Representative, report to Manager.

1. Act as primary contact window to customers for hardware and software
issues & trouble shooting.
2. Responsible for maintenance contracts and provide customized solutions
requested by customers, especially for branches activities. Such as hardware
installation, software deployment, site relocation and system assurance.
3. Lead system engineers and customer service engineers to comply customers’
business needs. Ensure high level of customer satisfaction by technical
support and operational services.
4. Major clients are CTOC、CTCB、ETCB、FCB and PCFA.

Bank Associate  •  花旗集團

九月 1999 - 九月 2001


1. Enterprise Servers Management (Lead server team engineers to maintain NT
domains、consolidate different platform、security issues finding、secure
data and data backup. )
2. Project Management (Responsible for Citibank Asia regional project
implementation in Taiwan and execute security projects for desktop system.)
3. Human resources Management (Lead server engineers to perform server
related events and routines, also lead desktop support engineers to perform
client related projects. )
4. Server & Client second line support. Also assist help desk management.

學歷

National Chung Hsing University

Master of Business Administration-MBA , EMBA

2013 - 2015

Yuan-Ze University

Bachelor of Computer Engineering , 資訊工程學系

1992 - 1997

國立師大附中

普通科

1990 - 1992

技能


  • Curiosity
  • Leadership
  • Innovation
  • Telecommunications Industry
  • Business Development
  • Project Development
  • Top Management
  • Joint Venture
  • Development
  • Blockchain

語言


  • Chinese — 母語或雙語
  • English — 中階
Resume
Profile

Alex Chang

COO 

  Taipei City, Taiwan

Alex is familiar with the Internet, Blockchain technology, game
industry and telecommunications industry, so far nearly 20 years. He
has rich experience in business development, project development
and top management. He had worked for multinational corporation,
such as Citibank, IBM, and Sony, that's a lot of working experiences
in Japan, US, and Taiwan companies. Experienced and strong
leadership for initializing start-up companies, joint venture companies and investment projects to enterprises.

熟悉互聯網 遊戲產業及電信業,迄今近20年.
長期歷練業務開發 專案開發及高階管理職.
經歷數家跨國公司 (Citibank IBM Sony) ,具備中商 美商 日商 台商
工作經驗.
於創辦新公司 合資公司及投資參股企業,皆有實際操作並主導經驗

 

工作經歷

Alex Chang

COO

  Taipei City, Taiwan

Alex is familiar with the Internet, Blockchain technology, gaming, and ICT industry. Ever worked for multinational corporation, such as Citibank, IBM, Sony and FET group, be able to manage different cultures of working places. Experienced and strong leadership for initializing start-up companies, joint venture companies and investment projects of enterprises.

熟悉互聯網、遊戲產業及電信業,迄今近20年。長期歷練業務開發、專案開發及高階管理職。經歷數家跨國公司(Citibank、IBM、Sony),具備中商 美商 日商 台商工作經驗。於創辦新公司、合資公司及投資參股企業,皆有實際操作並主導經驗

 

工作經歷

COO  •  聚選匯雲科技有限公司 COCloud Technology Co., Ltd

七月 2023 - Present

https://tw.cocloud.com/

1.領導和指導公司的日常營運,確保各部門有效協同運作。
2.制定和實施業務戰略,以實現公司的長期目標。
3.管理和指導高級管理團隊,確保各級管理者和員工的有效表現。
4.監督業務流程,提高效率,降低成本,並確保質量控制。
5.制定和實施政策,確保公司的運營符合法規和行業標準。
6.參與戰略決策,協助制定和調整公司的經營計劃。
7.建立和維護良好的內外部關係,包括客戶、供應商和合作夥伴。
8.分析業績數據,提供有效的報告和建議,以支持決策過程。
9.積極參與公司的增長和擴張計劃,包括併購和合資企業。
10.解決公司內外的營運問題,確保公司的可持續發展。

Co-founder  •  ChainSecure

五月 2019 - Present

台灣 臺北市
https://chainsecure.network/
We help build trustful machines for innovating new businesses.

COO  •  Gamamobi Co.,Limited

五月 2022 - 四月 2023

https://www.gamamobi.com/
Gamamobi is a research and development company offering specialist products and services in Metaverse gaming, blockchain, and the integration of international e-commerce. As an industry leader, Gamamobi has committed itself to creating unprecedented services and experiences across the globe.

Co-Founder  •  引力波互动科技 北京 有限公司

六月 2017 - 六月 2022

http://www.gravitywavegame.com/
https://www.bilibili.com/video/av18935991/
Gravity Wave is a game development company and dedicate in Sandbox game like by Unreal engine.

Chief Executive Officer  •  Sailing Star Pte Ltd

十月 2018 - 十二月 2021

In early 2018, after I successfully raised seed funds for the startup, Beijing Gravity wave, I gradually shifted my focus to Singapore and Malaysia gaming market & blockchain technology industry. Spending six months to explore the gaming industry and blockchain technology teams there, I accepted the role for initial the startup in Singapore with company co-founders from Malaysia & Singapore, and take the CEO position. The Sailing Star company mainly focus on three biz portfolios,

1. Game publishing biz in Singapore and Malaysia.(Including blockchain game)
2. eSport female team in Taiwan.
3. Fan-engagement platform for streamers and influencers.

President in Subsidiary  •  遠傳電信

十二月 2014 - 五月 2017

1.Developing biz strategies and budget plan for FENCIT, scope for (1) Stand-alone game app (2) Music service for operators (3) Mobile games.
2.For Value Added Services, developing channel relationship with telecom companies are necessary, especially China Mobile. As for mobile gaming biz, we need to develop and maintain relationship with major channels, such as Tencent-games, Baidu, 360, Mi. With good relationships, so that we can distribute our games through those important channels.
3.As a country head, company daily operations, biz units management & development regarding to biz status are also necessary.

CEO  •  Sony Network & Entertainment Taiwan

五月 2007 - 二月 2014

1.Lead Enterprise Sales Development Department, to sell services to enterprises. Including IDC service, payment service, channel service, and security service as total solution to on-line game industry mainly. Revenue increased 5 times within 3 years and helped So-net TW break-even in 2011 and hit the 10 years record high revenue.
2.Lead Enterprise Service Planning Department, to enhance existing services and developing new services as total solution provider to the on-line game industry, mainly target on large and medium size game vendors. The remarkable payment platform launched in May 2008, the transactions started from Zero per month to around 100M per month in the platform, share about 20% of Taiwan market.
3.From May 2010, I initial my frequent biz trip China for market survey and seek for new business opportunities in China for So-net group. To create collaborated platform service for both TW/JP game vendors and seek for new biz chances and developing new services for Taiwan/Japan game vendors regarding to customers’ needs. When mobile games significantly raised in 2013, I founded the on-line game publishing biz in 2013 and set a good foundation for So-net TW gaming biz.

SSR  •  IBM

十二月 2001 - 五月 2004

Acting as primary contact window to banking customers, taking care of both hardware and software issues & trouble shooting. Responsible for maintenance service contracts and provide customized solutions requested by customers, for all kinds of bank branches activities. Lead system engineers and customer service engineers to comply customers’ business needs, to ensure high level of customer satisfaction by technical support and operational services.

Bank Associate  •  花旗集團

九月 1999 - 九月 2001

Taking a technical position in CGTI team in Citibank, mainly responsible for applications implementation and maintenance for corporate banking system and leading the MIS team to service internal end users in consumer banking. As a coordinator between Citibank Taiwan and regional HQ in Singapore, sometimes must take over new applications or systems which must rely on serious pilot testing and then conduct a safe deployment plan accordingly.

Co-founder  •  ChainSecure

五月 2019 - Present

台灣 臺北市
https://chainsecure.network/
We help build trustful machines for innovating new businesses.

Co-Founder  •  TimeBox Network

九月 2017 - Present

THE FIRST DECENTRALIZED CUSTODY SERVICE OF DIGITAL ASSETS

https://www.youtube.com/watch - v=GYOPE0KjyyY

How we keep valuable DIGITAL ASSETS, such as family photos, letters from beloved ones, final wills and even cryptocurrency, in a secure way - In which, we want those precious DIGITAL ASSETS to be stored forever and delivery guaranteed to oneself or someone important -

Cloud service, a centralized storage way, also known for many security issues.
Celebrity photos hacked, important data missed for no reasons, neither one is a news for us, because a centralized storage system is never a safe and last forever solution.

You may imagine TimeBox as a time capsule, using decentralized storage
technology with smart contract on it. Blockchain can keep our DIGITAL ASSETS forever among the internet, as long as the internet exist. A smart contract guaranties the stored precious assets be delivered on time whenever it is.

TimeBox leverage blockchain technology with guaranteed delivery service, is the key solution to the needs or pains for everyone. Your best choice for valuable DIGITAL ASSETS, TimeBox

Co-Founder  •  引力波互动科技 北京 有限公司

六月 2017 - Present

http://www.gravitywavegame.com/
https://www.bilibili.com/video/av18935991/
Gravity Wave is a game development company and dedicate in Sandbox
games by Unreal engine.

Chief Executive Officer  •  Sailing Star Pte Ltd

十月 2018 - 十二月 2021

In early 2018, after I successfully raised seed funds for the startup, Beijing Gravity wave, I gradually shifted my focus to Singapore and Malaysia gaming market & blockchain technology industry. Spending six months to explore the gaming industry and blockchain technology teams there, I accepted the role for initial the startup in Singapore with company co-founders from Malaysia & Singapore, and take the CEO position. The Sailing Star company mainly focus on three biz portfolios,

1. Game publishing biz in Singapore and Malaysia.(Including blockchain game)
2. eSport female team in Taiwan.
3. Fan-engagement platform for streamers and influencers.

President inSubsidiary  •  遠傳電信

十二月 2014 - 五月 2017

President in Beijing Subsidiary
December 2014 - May 2017 2 years 6 months
北京, 中國
FENCIT - Subsidiary of FarEastStone Telecom Corp

1. Developing biz strategies and budget plan for FENCIT, scope for 1 Single
download games 2 music service for operators 3 mobile games

2. For Value Added Services, developing channel relationship with telecom companies are necessary, especially China Mobile. As for mobile gaming biz,
I need to develop and maintain the relationship with major channels, such as
Tencent-games, Baidu, 360 , Mi. With good relationships, so that FENCIT can distribute our games through those important channels.

3. As a country head, company daily operations, biz unit management and
development regarding biz status are also necessary.

CEO  •  Sony Network & Entertainment Taiwan

五月 2007 - 二月 2014

Sony Spirit
http://www.so-net.net.tw/
At Sony, our mission is to be a company that inspires and fulfills your curiosity. Our unlimited passion for technology, content and services, and relentless pursuit of innovation, drives us to deliver ground-breaking new excitement and entertainment in ways that only Sony can. Creating unique new cultures and experiences. Everything we do, is to move you emotionally.

SSR  •  IBM

十二月 2001 - 五月 2004

System Service Representative, report to Manager.

1. Act as primary contact window to customers for hardware and software
issues & trouble shooting.
2. Responsible for maintenance contracts and provide customized solutions
requested by customers, especially for branches activities. Such as hardware
installation, software deployment, site relocation and system assurance.
3. Lead system engineers and customer service engineers to comply customers’
business needs. Ensure high level of customer satisfaction by technical
support and operational services.
4. Major clients are CTOC、CTCB、ETCB、FCB and PCFA.

Bank Associate  •  花旗集團

九月 1999 - 九月 2001


1. Enterprise Servers Management (Lead server team engineers to maintain NT
domains、consolidate different platform、security issues finding、secure
data and data backup. )
2. Project Management (Responsible for Citibank Asia regional project
implementation in Taiwan and execute security projects for desktop system.)
3. Human resources Management (Lead server engineers to perform server
related events and routines, also lead desktop support engineers to perform
client related projects. )
4. Server & Client second line support. Also assist help desk management.

學歷

National Chung Hsing University

Master of Business Administration-MBA , EMBA

2013 - 2015

Yuan-Ze University

Bachelor of Computer Engineering , 資訊工程學系

1992 - 1997

國立師大附中

普通科

1990 - 1992

技能


  • Curiosity
  • Leadership
  • Innovation
  • Telecommunications Industry
  • Business Development
  • Project Development
  • Top Management
  • Joint Venture
  • Development
  • Blockchain

語言


  • Chinese — 母語或雙語
  • English — 中階