product development, including cost analysis, data analytics, and logistics planning for import and export via air and sea freight. Conducted product testing, coordinated import procedures, and oversaw component inspections to ensure product compliance. Represented the company during overseas business trips to the United States, South Korea, and Thailand, conducting market research both online and in physical markets to identify potential products for development. Gathered competitive intelligence and information on rival products to inform product development strategies. Adjusted product specifications and devised sales strategies based on market analysis. Developed pricing strategies and formulated marketing plans for

and communicating it to staff, preparing Job description, SOP & Business plan Manage team member performance, identify any training needs, develop and deliver the required training for supervisors and team members in an effective way to maximise guest satisfaction and develop team members to enable them to achieve their career goals Conducting market research, seeking new customer opportunities and maintaining relationships between customer, business relation or with supplier Compile and present the company's business development plan JuliAgustus 2020 Business Development Manager The Lifskyn Clinic Banyuwangi Develop a growth strategy focused both on financial gain and customer satisfaction Conduct research to

//8 Backer-Founder is the leading crowdfunding consulting agency in Asia. Directed and executed 18+ online crowd-funding consulting projects from scratch, generating revenues over 57 million NTD from 48,000+ people⠀ Led a project team of 4 members, executing problem analysis, planning marketing strategies, conducting user research, copywriting, digital advertising, and monitoring performance after delivery Key Projects 日星鑄字行 : Most backed projects in 2017, raising NT$9,226,784 from 6,118 people⠀ 端傳媒: One of the most well-known media crowdfunding projects in Asia, raising NT$6,099,132 from

10% decrease in customer complaint cases. Churn Rate Optimnization ◆ Breakdown tthw user journey (UJM) and account lifecycle, optimizing expiry notification EDM11 through A/B testing. ◆ By studying data on usage dimensions and renewal performance, segmenting customers, planning exclusive consultant-led conversions/sales. ◆ Researching competitors, integrating customer insights and log trends, optimizing conversion rates from purchase page to checkout. - Reduced overall churn by 1.53% - Increased conversion rate from purchase page to checkout by 10%. Up-selling and Product Experience Optimization ◆ Decomposition of UJM and data performance, conducting A

CRM projects to drive member activation, engagement and loyalty based on customer status and behavior data, optimizing marketing effectiveness and ROI. Commercial & Experience Architect and Marketing Lead | Innovation Team | IKEA 11//2023 Commercial launch and go-to-market strategy of IKEA's new B2B Rental business: • Market research and Competitive analysis: Identify the needs and challenges of companies for furniture solutions. Analyzed the competitive landscape and developed differentiation strategies. • Product positioning and Pricing strategies: Defined core value propositions, translated features into tangible benefits and developed pricing schemes based on service offerings. • Customer Experience and

costs by approximately 30% Modularize the CI/CD workflow and generic helm template to support over 30 projects and ensure easy integration with our GitOps deployment. MayMay 2022 Senior software engineer E.SUN Financial Holding Co., Ltd MLaaS platform Introduces MLaaS platform framework based on Kubernetes, consulting on several ML service system designs and operation tasks Kubernetes/golang/Prometheus/minio/airflow/EFK/kafka/argocd/argo-rollout Deploy On-Premise Kubernetes cluster and operation tasks like monitoring, scaling up/down nodes, troubleshooting, and root cause analysis Designed and

consulting companies and partners in order to get access to new opportunities. Prospected for potential new clients and turned them into increased avenues of business. Developed relationships with senior decision makers as potential clients. Team Leader • Noppen Group - Lnoppen SeptemberDecember 2018 Identify prospective clients via targeted lead research within an assigned market. Meet sponsorship targets for individual events Develop a continuous pipeline of leads to generate new business opportunities. Run customized marketing campaigns based on Title, Industry, Geography geography etc. Forecast the pipeline on a monthly and quarterly basis to the management. EducationAl