and maintain relationship with existing clients; Worked with clients in UIUX and ID projects. - Industrial Design: hand tools, ceramics, household utilities, autonomous drone, etc. - UIUX Design: official websites, golf swing learning website, stock analysis platforms, app for music learningIndustrial Designer / UIUX Designer - Unipapa ( own-brand and design service company ) Worked with marketing team to propose new product planning for operating team and clients. - Industrial Design: robot vacuum, water dispenser, IoT remote control, dry cabinet, daily necessities. - UIUX Design: Unipapa’s website of front-end and back-endUIUX Designer - HCI innovation ( software design services company ) - Redesigned

replace Mobx, MST, and Mobx-keystone base on team's will. - Host Typescript FP and Workshop Internally. Techstack: Expo / Mobx / React-Hook-Form / React-Reactive-Form / GraphQL / NextJS Senior Frontend | Positivegrid , DecSep 2020 Develop campaign page with Bigcommerce, handlebars, stencil in vanilla Javascript Redesign architecture for service migration, from Heroku + GCP to both Ali-cloud and AWS Migrate Firebase Firestore to MongoDB Develop new APIs in Flask(Python) with other DSP engineer Introduce Docker and create create Linux CLI tool docker environment for audio process Dockerfy several backend servers for the K8S

Designed and implemented an internal "MVP" career program and successfully trained and promoted 4 agents to SME (Subject Matter Experts) within 2 quarters, accounting for 20% of the total team members who would get a chance to be promoted. Identified the loopholes in the warranty services, reorganized the policies, and redesigned comprehensive terms to reduce redundant costs and shorten the RMA process. Develop and implement customer service-related programs and strategies to enhance customer experience. Coordinate and collaborate cross-functionally to address complex customer issues and concerns. Manage all aspects of incoming customer ...

boosted the click through rate from 0.7% to 1.7%. In my spare time, I learned about keyword ads optimization and UI design while in search for some startup business ideas. In the end, I decided to redo CakeResume that was shut down during my service in the army. A totally redesigned CakeResume was then published to Product Hunt and received a wide recognition, prompting me to quit my job and start my own business. https://www.codementor.io Second Lieutenant Republic of China Armed Forces • August 2013 – July

of industries and sectors to enable business solutions built on Microsoft technologies. Specific responsibilities include Statement of Work (SOW) drafting, resource allocation, deliverable review, hiring, team management, client relationship management, issue management, and budget management. Consultant IT PMO Consulting FebruaryPresent Frisco, TX, USA Delivering Value through Practical IT Service Delivery Methodologies | Measuring Success through Meaningful KPIs | Partnering to Develop Tailored IT Process Frameworks | Transforming the Culture by Eliminating Non-Value Add Activities | Building Repeatable & Auditable IT Delivery Practices | Driving Adoption of IT Project & Service Management Disciplines | Building World-Class IT Project & Service Management Teams | Delivering Returns on Technology

Chih-Hsuan (Peter) Chien - Seasoned C# developer adept at navigating and enhancing complex systems, with a track record of success in managing and troubleshooting large-scale applications. - Experience in Architect , Refactoring , and Redesigning legacy applications. - Experience in software development models like Agile(SCRUM) , TDD , DDD for Client-Server, Multi-Tier application. - Spearheaded extensive software development using C#, .NET, .NET Core, .NET Framework, MVC, Web API, JavaScript, JQuery, HTML5, Bootstrap, CQRS Pattern, and MediatorR. - Lead the advocacy for Clean Code, Object-Oriented Programming(OOP), SOLID Principles, Design Patterns, and Clean Architecture .

UX designer, assisting in the design of ASUS's website AI Chatbot. Conducted extensive data collection for data analysis, summarizing 61 usage scenarios (e.g., specification inquiries, product comparisons, order statuses, promotional activities), and designing usage flows and interfaces to create a user-friendly online intelligent customer service. Key Skills/Responsibilities - Competitive research and analysis - User interview, Analysis, Persona, User Journey Map - IA - information architecture - LUI Flow, LUI Wireframe Freelance • Self-employed FebAugProviding customized UX/UI design solutions for various clients, including websites, mobile apps, and software interfaces. Key Skills/Responsibilities - Conducted