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Definition of Reputation Credits
Benni Suparlin, SP
Berkuliah di Universitas Riau
Lima Puluh Kota Regency, West Sumatra, Indonesia
I am a father who graduated from the Department of Agrotechnology, Faculty of Agriculture, University of Riau in 2010. I have learned and also contributed to several private companies over the last 10 years, specifically contributing to Sales & Marketing , People Development, and Customer Care .
After being in the sales & marketing team from 2010-2016, I then became a Trainer for Trainee (Trainer Sales) & Customer Care Manager from 2016 to 2020. At the end of 2020, I decided to resign from my job for a very important decision for my family. After resigning, I worked on several freelance jobs according to my interests. I'm passionate in training, sales & marketing, and customer service.
About Me
Through the process of my life's journey until now, I have come to know myself more and more, especially my strengths. And from several test results, as well as self- reflection, I found several strengths within myself:
>Passionate in learning and teaching (educator)
>Enjoy advancing others (motivator)
>Able to communicate and communicate something well (good communicator)
>I'm happy to serve others (care taker – server)
>Have a high social life (from the MBTI test & ISFP)
>Able to weigh, learn, and analyze things well to make decisions (evaluator)
>Able to combine various elements, ideas, and information into something new
(synthesizer)
Education
2005 - 2010
The University of Riau
Agroteknologi
Work Experience
Freelancer, Bisnis Online, & Affiliate Marketing • Khairospedia & Belajar Bisnis Digital
Januari 2021 - Present
>Manage social media (Facebook, Instagram, Tiktok) at Khairospedia & Belajar Bisinis Digital (plan, create, and post content).
>Creating promotional content for all products (books & digital products) >Managing the Khairospedia Collection Shop at Tokopedia
>Do some freelance activities for automotive company, writing articles in Warta Perkantas & Qureta, and collaborating on book writing.
Trainer & Customer Care Manager • PT Sejahtera Buana Trada
Agustus 2018 - Desember 2020
>Fully responsible for all sales force training activities (planning, implementing, and reporting all activities)
>Manage and review all activities for the Customer Care Team (Customer Service Officer & Customer Relation Officer)
>Responsible to ensure customer satisfaction in the company (handling complaints, and manage all suggestions from customers)
>Proactively to educate the sales & after sales division to strive for customer satisfaction
>Achieved the top 3 of Best Customer Day Event Suzuki Indonesia, held by Suzuki Indomobil Sales (2020)
TFT (Sales Trainer) • PT Sejahtera Buana Trada
April 2016 - Juli 2018
>Plan and execute the sales force training activities (in class training, weekly roleplay activities, and e-learning) every month according to the sales force grade.
>Monitor the implementation of e-learning monthly, and ensure that the implementation reaches 100%
>Input & upgrading the result of sales force training in the Manpower Management system
>Conducting a needs analysis on training materials for manpower sales force development and also developing training materials to make more interesting & relevant
>Collaborate with HRD to carry out the recruitment process starting from selecting applications, interviews, or conducting Forum Group Discussions
>Achieved the 3rd Best Trainer National in the Suzuki Victorious Contest, by Suzuki Indomobil Sales (2017)
PIC Team Marketing Executive • PT Astra International Tbk. Daihatsu
Juli 2013 - Maret 2016
>Planning and execute sales & marketing activities such as personal visits, exhibitions, promotions through media, and call activities for the team, to achieve team sales targets
>Review and evaluate marketing activities with the team daily, weekly and monthly
>Reporting the final results of all activities
Marketing Executive • PT Astra International Tbk. Daihatsu
Oktober 2010 - Juni 2013
>Carry out sales & marketing activities such as personal visits, exhibitions, promotions through media, and call activities to get prospects and achieve sales targets
>Make offers to the other companies to get fleet sales
>Achieved the 2nd best sales force PT AI-DSO Pekanbaru (2012)
Agronomist • PT Buana Sawit Lestari
Mei 2010 - September 2010
>Build communication and partnerships with farmer groups, then conduct scheduled education about agriculture, specifically about oil palm.
>Hear complaints and problems from farmer groups and then take further action on these problems after have a discussion with the supervisor.
>Recommending the suggestions products (company's products) to solve their problems.
Achievements (2012 - 2023)
2012 : The 2nd Best Sales Force PT AI-DSO Pekanbaru
2016 : Best Presenter at "Facilitating Skills Training Program", Suzuki Indomobil Sales (SIS)
2017 : The 3rd Best Trainer National in the Suzuki Victorious Contest, by Suzuki Indomobil Sales
2018: Participant of Japan Trip from Suzuki Indomobil Sales (SIS)
2019: Best Team for Customer Day Event (3rd), Suzuki Indomobil Sales
2020: The Best Ice Breaker Video at Suzuki Trainer Contest
2020: Author of the Book "Melangitkan Impian" with Sastra Rumbia
2021: The 3rd Best Quotes National, LK3 (Lembaga Keluarga Kreatif)
2023: Author of the Book "Meneladan Sang Ayah" (Deepublish, 2023)
Skill
- Communication Skill
- Public Speaking
- Sales & Marketing
- Customer Service
- Writing
- Social Media
Benni Suparlin, SP
Berkuliah di Universitas Riau
Lima Puluh Kota Regency, West Sumatra, Indonesia
I am a father who graduated from the Department of Agrotechnology, Faculty of Agriculture, University of Riau in 2010. I have learned and also contributed to several private companies over the last 10 years, specifically contributing to Sales & Marketing , People Development, and Customer Care .
After being in the sales & marketing team from 2010-2016, I then became a Trainer for Trainee (Trainer Sales) & Customer Care Manager from 2016 to 2020. At the end of 2020, I decided to resign from my job for a very important decision for my family. After resigning, I worked on several freelance jobs according to my interests. I'm passionate in training, sales & marketing, and customer service.
About Me
Through the process of my life's journey until now, I have come to know myself more and more, especially my strengths. And from several test results, as well as self- reflection, I found several strengths within myself:
>Passionate in learning and teaching (educator)
>Enjoy advancing others (motivator)
>Able to communicate and communicate something well (good communicator)
>I'm happy to serve others (care taker – server)
>Have a high social life (from the MBTI test & ISFP)
>Able to weigh, learn, and analyze things well to make decisions (evaluator)
>Able to combine various elements, ideas, and information into something new
(synthesizer)
Education
2005 - 2010
The University of Riau
Agroteknologi
Work Experience
Freelancer, Bisnis Online, & Affiliate Marketing • Khairospedia & Belajar Bisnis Digital
Januari 2021 - Present
>Manage social media (Facebook, Instagram, Tiktok) at Khairospedia & Belajar Bisinis Digital (plan, create, and post content).
>Creating promotional content for all products (books & digital products) >Managing the Khairospedia Collection Shop at Tokopedia
>Do some freelance activities for automotive company, writing articles in Warta Perkantas & Qureta, and collaborating on book writing.
Trainer & Customer Care Manager • PT Sejahtera Buana Trada
Agustus 2018 - Desember 2020
>Fully responsible for all sales force training activities (planning, implementing, and reporting all activities)
>Manage and review all activities for the Customer Care Team (Customer Service Officer & Customer Relation Officer)
>Responsible to ensure customer satisfaction in the company (handling complaints, and manage all suggestions from customers)
>Proactively to educate the sales & after sales division to strive for customer satisfaction
>Achieved the top 3 of Best Customer Day Event Suzuki Indonesia, held by Suzuki Indomobil Sales (2020)
TFT (Sales Trainer) • PT Sejahtera Buana Trada
April 2016 - Juli 2018
>Plan and execute the sales force training activities (in class training, weekly roleplay activities, and e-learning) every month according to the sales force grade.
>Monitor the implementation of e-learning monthly, and ensure that the implementation reaches 100%
>Input & upgrading the result of sales force training in the Manpower Management system
>Conducting a needs analysis on training materials for manpower sales force development and also developing training materials to make more interesting & relevant
>Collaborate with HRD to carry out the recruitment process starting from selecting applications, interviews, or conducting Forum Group Discussions
>Achieved the 3rd Best Trainer National in the Suzuki Victorious Contest, by Suzuki Indomobil Sales (2017)
PIC Team Marketing Executive • PT Astra International Tbk. Daihatsu
Juli 2013 - Maret 2016
>Planning and execute sales & marketing activities such as personal visits, exhibitions, promotions through media, and call activities for the team, to achieve team sales targets
>Review and evaluate marketing activities with the team daily, weekly and monthly
>Reporting the final results of all activities
Marketing Executive • PT Astra International Tbk. Daihatsu
Oktober 2010 - Juni 2013
>Carry out sales & marketing activities such as personal visits, exhibitions, promotions through media, and call activities to get prospects and achieve sales targets
>Make offers to the other companies to get fleet sales
>Achieved the 2nd best sales force PT AI-DSO Pekanbaru (2012)
Agronomist • PT Buana Sawit Lestari
Mei 2010 - September 2010
>Build communication and partnerships with farmer groups, then conduct scheduled education about agriculture, specifically about oil palm.
>Hear complaints and problems from farmer groups and then take further action on these problems after have a discussion with the supervisor.
>Recommending the suggestions products (company's products) to solve their problems.
Achievements (2012 - 2023)
2012 : The 2nd Best Sales Force PT AI-DSO Pekanbaru
2016 : Best Presenter at "Facilitating Skills Training Program", Suzuki Indomobil Sales (SIS)
2017 : The 3rd Best Trainer National in the Suzuki Victorious Contest, by Suzuki Indomobil Sales
2018: Participant of Japan Trip from Suzuki Indomobil Sales (SIS)
2019: Best Team for Customer Day Event (3rd), Suzuki Indomobil Sales
2020: The Best Ice Breaker Video at Suzuki Trainer Contest
2020: Author of the Book "Melangitkan Impian" with Sastra Rumbia
2021: The 3rd Best Quotes National, LK3 (Lembaga Keluarga Kreatif)
2023: Author of the Book "Meneladan Sang Ayah" (Deepublish, 2023)
Skill
- Communication Skill
- Public Speaking
- Sales & Marketing
- Customer Service
- Writing
- Social Media