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Product Designer @Freelance2023 ~ Present
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UI/UX Designer / Product Designer
Within one month
site. Created Brew Box, a mobile app to manage home-delivery coffee subscriptions. Created Wayfindr, a mobile app that aids relocators in seamlessly integrating into new areas with features that enhance E-contracts, local navigation, and community connections. Added a scheduling feature to WhatsApp, allowing users to schedule messages and events. Customer Operation Specialist Alfred Systems Inc. | AugustJuly 2023 Collaborated with UX Design team on user interviews and design ideation. Wrote UX copy for app interfaces, errors, and marketing, ensuring clarity and engagement. Drove process optimization, achieving 50% faster Zendesk/ email response
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Brigham Young University - Hawaii
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
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Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
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資深工程師
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范恆嘉（Benjamin Rice）
Hi there, I'm Benjamin, A backend engineer which have rich experience in e-commerce development. And had develop in .NET environment for seven years (windows system). Good at web API develop and design. Experience in performance tuning. In Trend, I responsible for develop back-end web API and background service for license service. Also lead-in TDD and other new technology into system. In 91App, responsible for develop front-end web site, back-end web site and windows service for asynchronous process also operate production service.
Blog(TW): https://riceben.gitlab.io/zh-tw
Blog(EN): https://riceben.gitlab.io/en
Work Experience
2021 / 03 - Now Commercial license Sr. Engineer
- Commercial entitlements service's feature implementation and design.
- Credit and usage system re-architecture.
- Design/ implement/ sustain the entitlement system, supporting commercial relative products.
- Project coordinator and communicate with other teams
- Own the quality of existing modules, including unit testing, smoke testing, and performance.
- Operate and monitor AWS service.
- AI tool task force
- skills: AWS Lambda, KMS, MSK, S3, DynamoDB, SQS, Aurora MySQL, Unit Test, .NET, SQL Server, Typescript, Python, GitHub Action, Git
Trend Micro
2020 / 03 - 2021/02 Consumer license Team Lead
- Service design/solution provider
- Project coordinator and communicate with other teams
- Project schedule management
Trend Micro
2018 / 03 - 2020/03 Consumer license Sr. Engineer
- Design / Implement the back-end platform that supports consumer product license service.
- Integrate with partners' back-end systems.
- CI workflow uses Jenkins pipeline and rewrite old style into pipeline style.
- Lead-in tools to improve the teams productivity.
- Side project (WebAuthn)
- skills: AWS Lambda, Kinesis, KMS, S3, DynamoDB, SQS, Unit Test, WebAuthn, Jenkins, .NET, .NET Framework, SQL Server, Python, Git
Trend Micro
2013 / 11 - 2018 / 02
- Strong e-commerce backend development knowledge
- payment flow
- logistics flow
- Third-party API (shipment, member register system)
- Good at Dependency Injection
- Good at Version control system, Git
- Good at git flow & GitHub flow
- experience in GitHub & Bitbucket service
- Full stack developer (web application)
- Batch process system development & maintenance & Ops
- Good at API development and design
- Basic AWS service experience
- EC2
- ELB
- S3
- Basic SPA development
- T-SQL performance tuning
- skills: AWS EC2, ELB, S3, Unit Test, SpecFlow, .NET, SQL Server, Autofac, AngularJS
91APP
2010 / 9 - 2013 / 10
- Image processing:
- image filtering
multi-thread programming - Full stack developer (web application):
- statistical
chart
member system
authority system
Dependency Injection
WPF development - Special experience:
Research and implement paper's theory in Computer Graphics (ex. Otsu, sauvola local image thresholding) - skills: Image processing, .NET Framework, WPF, SQL Server,
IISI
Education
National Taiwan University of Science and Technology，2008 年 - 2010 年
Master's degree.
Article: ad-hoc network, cooperation cache, cache consistency, cache searching
范恆嘉（Benjamin Rice）
Hi there, I'm Benjamin, A backend engineer which have rich experience in e-commerce development. And had develop in .NET environment for seven years (windows system). Good at web API develop and design. Experience in performance tuning. In Trend, I responsible for develop back-end web API and background service for license service. Also lead-in TDD and other new technology into system. In 91App, responsible for develop front-end web site, back-end web site and windows service for asynchronous process also operate production service.
Blog(TW): https://riceben.gitlab.io/zh-tw
Blog(EN): https://riceben.gitlab.io/en
Work Experience
2021 / 03 - Now Commercial license Sr. Engineer
- Commercial entitlements service's feature implementation and design.
- Credit and usage system re-architecture.
- Design/ implement/ sustain the entitlement system, supporting commercial relative products.
- Project coordinator and communicate with other teams
- Own the quality of existing modules, including unit testing, smoke testing, and performance.
- Operate and monitor AWS service.
- AI tool task force
- skills: AWS Lambda, KMS, MSK, S3, DynamoDB, SQS, Aurora MySQL, Unit Test, .NET, SQL Server, Typescript, Python, GitHub Action, Git
Trend Micro
2020 / 03 - 2021/02 Consumer license Team Lead
- Service design/solution provider
- Project coordinator and communicate with other teams
- Project schedule management
Trend Micro
2018 / 03 - 2020/03 Consumer license Sr. Engineer
- Design / Implement the back-end platform that supports consumer product license service.
- Integrate with partners' back-end systems.
- CI workflow uses Jenkins pipeline and rewrite old style into pipeline style.
- Lead-in tools to improve the teams productivity.
- Side project (WebAuthn)
- skills: AWS Lambda, Kinesis, KMS, S3, DynamoDB, SQS, Unit Test, WebAuthn, Jenkins, .NET, .NET Framework, SQL Server, Python, Git
Trend Micro
2013 / 11 - 2018 / 02
- Strong e-commerce backend development knowledge
- payment flow
- logistics flow
- Third-party API (shipment, member register system)
- Good at Dependency Injection
- Good at Version control system, Git
- Good at git flow & GitHub flow
- experience in GitHub & Bitbucket service
- Full stack developer (web application)
- Batch process system development & maintenance & Ops
- Good at API development and design
- Basic AWS service experience
- EC2
- ELB
- S3
- Basic SPA development
- T-SQL performance tuning
- skills: AWS EC2, ELB, S3, Unit Test, SpecFlow, .NET, SQL Server, Autofac, AngularJS
91APP
2010 / 9 - 2013 / 10
- Image processing:
- image filtering
multi-thread programming - Full stack developer (web application):
- statistical
chart
member system
authority system
Dependency Injection
WPF development - Special experience:
Research and implement paper's theory in Computer Graphics (ex. Otsu, sauvola local image thresholding) - skills: Image processing, .NET Framework, WPF, SQL Server,
IISI
Education
National Taiwan University of Science and Technology，2008 年 - 2010 年
Master's degree.
Article: ad-hoc network, cooperation cache, cache consistency, cache searching