A901, Sudatta Sankul, S.No.8, Hingane Khurd, Sinhgad Road, Pune - 411051, Maharashtra, India
I have total 13 years and 9 Months in Software Industry as Lead Product Manager in Digital transformation, Scrum Master, Software Engineer (QA + Development). I have worked on various projects in US Retirement Services 401K/ 409A , Audit Domain. I have successfully delivered more than 10 customer centric (B2B + B2C) products with highest Stakeholder satisfaction giving high ROI. I have in depth knowledge in US 401k retirement services and Compliance, along with experience in critical functionalities such as Money movement and ACH. Looking forward for challenging roles and Responsibilities.
Contact number: +91 9860736183 Email id: [email protected]
PERSISTENT SYSTEMS LTD
May 2023 - Present
Products Domain: 401k/ 409a US Retirement Services
B2B product : Serving 8,000 + Customers in USA
KPI: Digital Transformation using CAST Imaging and GenAI
March 2015 - May2023
Products Domain: 401k US Retirement Services, HCM, Fund Changes, Payroll and Money movement
B2C products : Serving 9,00,000 + Customers globally
KPI: Cost per Lead, Response Time, Lead Quality, Net Promoter Score, etc.
1. Loans, Hardships on 401K on Mobile, Desktop and Tablets (Eligibility, Requests, Approvals, Disbursements and closure)
2. Withdrawal disbursements transformation from Check to Automated clearing house (Direct to Bank Acc.)
3. eStatements delivery - Data sanitization, Physical forms to Digital Statements of investment portfolio
B2B Products : Serving 60,000 + clients globally
KPI: Customer Acquisition Cost, Net Promoter Score, Digital Sales, etc.
1. Plan Entry System (Internal tool for Business Partners) - Clients Digital Onboarding and maintenance
2. Compliance - Year end testing - Client interactive interface on Mobile / Desktop
3. Compliance - Filing Form 5500 - Client interactive interface Mobile / Desktop
4. Partner Advisor portal - 3rd Party digital services enablement
5. DOL 3(38) and 3(21) - Funds Auditing, Transfer, Advisory and Fiduciary integration
6. Non-discrimination testing - Refunds/Forfeiture/Contributions processing- Corrections and Money movement
7. Data Integrity and Hygiene - Employee data import, validation and processing
Job Responsibilities: Working with 3 Agile teams of 24 members
• Define Products Vision, Mission and KPIs - Miro, Figma
• Business Analysis and Requirement Gathering - Tools used Jira/ Rally
• Change management - Prioritization matrix MoSCoW and RICE
• User Research by conducting Client Interviews, performing Data analytics and user behavior tracking using GA/ Pendo
• Competitor Analysis - track feature rollouts and be ahead of time
• Data Analytics - Work with AI/ML team for gathering User Activities and Workflow Matrices
• Creating Product Roadmap (PRD) - Feature identification, Milestones, Go to Market strategy, etc
• Resource Planning (Full time + Contractors) - estimation and costing
• Stakeholder alignment - Product Documentation Mockups Wireframing and Reviews
• Agile Methodologies - Framework identification and Conduct Events (SAFe with Scrum)
• User Stories - Creating detailed stories for technical teams
• Quality Assurance - Code Acceptance reviews and Reviewing test results
• Client Demo and User Acceptance testing - Data Setup and end to end verification
• Controlled production rollout strategy - AB testing, Blue green deployment, Configurable rollout
• Marketing and Digital purchase enablement
• Production Support and researching customer service requests
• Application supporting global clients with accessibility to differentially enabled people
• Technical skills: SQL, Splunk, Java Script, Google Analytics, Miro, Figma, Code debug/ review in Java, c#, Angular
June 2010 - February 2015
Project Name: KPMG and DevOps Competency Enablement
Product Domain: Audit and Finance
• Audit application
• Financial flows
Job Responsibilities:
• Created POC for end to end automation using different tools for KPMG project
• Involved in Analyzing feasibility, deciding coverage, tool selection, framework
selection and implementation, Scripting etc. for Automation testing
• Presented demo of automation testing and DevOps tool integration to Air Canada
• Handled Test Planning, Test Automation, Test case creation and execution
• Implementing DevOps automation for clients using Jenkins, Maven, Selenium, Junit, Urban, etc.
• Implemented successful test automation migration from RFT to Selenium web driver tool
• Framework Design -Test Automation Accelerator, Keyword and Data Driven Approach
A901, Sudatta Sankul, S.No.8, Hingane Khurd, Sinhgad Road, Pune - 411051, Maharashtra, India
I have total 13 years and 9 Months in Software Industry as Lead Product Manager in Digital transformation, Scrum Master, Software Engineer (QA + Development). I have worked on various projects in US Retirement Services 401K/ 409A , Audit Domain. I have successfully delivered more than 10 customer centric (B2B + B2C) products with highest Stakeholder satisfaction giving high ROI. I have in depth knowledge in US 401k retirement services and Compliance, along with experience in critical functionalities such as Money movement and ACH. Looking forward for challenging roles and Responsibilities.
Contact number: +91 9860736183 Email id: [email protected]
PERSISTENT SYSTEMS LTD
May 2023 - Present
Products Domain: 401k/ 409a US Retirement Services
B2B product : Serving 8,000 + Customers in USA
KPI: Digital Transformation using CAST Imaging and GenAI
March 2015 - May2023
Products Domain: 401k US Retirement Services, HCM, Fund Changes, Payroll and Money movement
B2C products : Serving 9,00,000 + Customers globally
KPI: Cost per Lead, Response Time, Lead Quality, Net Promoter Score, etc.
1. Loans, Hardships on 401K on Mobile, Desktop and Tablets (Eligibility, Requests, Approvals, Disbursements and closure)
2. Withdrawal disbursements transformation from Check to Automated clearing house (Direct to Bank Acc.)
3. eStatements delivery - Data sanitization, Physical forms to Digital Statements of investment portfolio
B2B Products : Serving 60,000 + clients globally
KPI: Customer Acquisition Cost, Net Promoter Score, Digital Sales, etc.
1. Plan Entry System (Internal tool for Business Partners) - Clients Digital Onboarding and maintenance
2. Compliance - Year end testing - Client interactive interface on Mobile / Desktop
3. Compliance - Filing Form 5500 - Client interactive interface Mobile / Desktop
4. Partner Advisor portal - 3rd Party digital services enablement
5. DOL 3(38) and 3(21) - Funds Auditing, Transfer, Advisory and Fiduciary integration
6. Non-discrimination testing - Refunds/Forfeiture/Contributions processing- Corrections and Money movement
7. Data Integrity and Hygiene - Employee data import, validation and processing
Job Responsibilities: Working with 3 Agile teams of 24 members
• Define Products Vision, Mission and KPIs - Miro, Figma
• Business Analysis and Requirement Gathering - Tools used Jira/ Rally
• Change management - Prioritization matrix MoSCoW and RICE
• User Research by conducting Client Interviews, performing Data analytics and user behavior tracking using GA/ Pendo
• Competitor Analysis - track feature rollouts and be ahead of time
• Data Analytics - Work with AI/ML team for gathering User Activities and Workflow Matrices
• Creating Product Roadmap (PRD) - Feature identification, Milestones, Go to Market strategy, etc
• Resource Planning (Full time + Contractors) - estimation and costing
• Stakeholder alignment - Product Documentation Mockups Wireframing and Reviews
• Agile Methodologies - Framework identification and Conduct Events (SAFe with Scrum)
• User Stories - Creating detailed stories for technical teams
• Quality Assurance - Code Acceptance reviews and Reviewing test results
• Client Demo and User Acceptance testing - Data Setup and end to end verification
• Controlled production rollout strategy - AB testing, Blue green deployment, Configurable rollout
• Marketing and Digital purchase enablement
• Production Support and researching customer service requests
• Application supporting global clients with accessibility to differentially enabled people
• Technical skills: SQL, Splunk, Java Script, Google Analytics, Miro, Figma, Code debug/ review in Java, c#, Angular
June 2010 - February 2015
Project Name: KPMG and DevOps Competency Enablement
Product Domain: Audit and Finance
• Audit application
• Financial flows
Job Responsibilities:
• Created POC for end to end automation using different tools for KPMG project
• Involved in Analyzing feasibility, deciding coverage, tool selection, framework
selection and implementation, Scripting etc. for Automation testing
• Presented demo of automation testing and DevOps tool integration to Air Canada
• Handled Test Planning, Test Automation, Test case creation and execution
• Implementing DevOps automation for clients using Jenkins, Maven, Selenium, Junit, Urban, etc.
• Implemented successful test automation migration from RFT to Selenium web driver tool
• Framework Design -Test Automation Accelerator, Keyword and Data Driven Approach