十一月 2018 - 六月 2021
Responsible for the “ Marvin” product. Marvin is an operating platform that helps online service providers to maintain their SLA (Service Level Agreement) at a relatively low cost. The product helps our customer service more than 17 million end-users, manage 11,000 servers, and avoid 63,000 minutes of service outage with 2 people.
Remark: 98% of U.S. companies have an average loss of US$100,000 per hour due to service outages. (ITIC report, 2016)
一月 2014 - 十一月 2018
Responsible for all Gogoro software/ firmware product planning and program management for internal and external. The products include
● Gogoro App (App for Gogoro Rider)
● GoStation (Battery Swap System)
● Scooter FW
● Gogoro Diagnostic System (Scooter repairing tools)
● SmartGEN (Optimize Gogoro energy network efficiency)
● Control Center (GoStation Monitoring Tools)
● FW/SW release system
● GoShare (Ride sharing service)
一月 2012 - 十二月 2014
Responsible for product planning and program management of cloud gaming
service including:
● Define GameNow (Ubitus owned cloud gaming service) roadmap and
service operation in the US and Taiwan
● Define GDK (Game Development Kit) product roadmap and service
operation for Korea, China, Japan, and Germany market.
Accomplishments
● Launch Ubitus GDK service in Korea, Japan, and Germany and attract
more than 20 content providers to join the cloud gaming industry.
● Launch GameNow service in US and team up with LG/ Samsung/
Toshiba to enable cloud gaming service on Smart TV
● Launch GameNow service in Taiwan and team up with Chunghwa
telecom to deliver first cloud gaming service running on LTE in Taiwan
● Partnership with Yahoo to bring up console quality gaming experience
in Yahoo gaming channel
一月 2010 - 十二月 2012
Responsible for product planning, go-to-market strategy, and user behavior analysis for imatchbox.com (Online dating service) including:
● Plan service offering
● Plan and launch marketing campaign to maximize the ROI of recruiting
members
● Business development and partner engagement
● Analyze user behavior and propose correspondent improvement plan
Accomplishments
● Increase 30,000 effectively service members within 2 months
● Successfully establish more than 8,000 fans on the Facebook fans page
within 2 months
一月 2009 - 十二月 2010
Responsible for market-driven product planning and SKU offering including:
● Drive market and product requirement spec and business cases
● Establish competitive and profitable pricing models
● Deliver UX scenarios, detailed product spec, feature list, and product
roadmap
● Syntheses market inputs and derive insights
● Gap analysis for planned product offerings vs. market trends/needs
● Ensure all GTM materials (EDM, datasheets, sales materials, pricing,
case studies, etc.) ready
Accomplishments
● Deliver consumer and SME user surveys with in-house limited
resources.
● Deliver SW application with in-house and outsourcing resources
● Build two successful business reference cases for SDK product offering.
● Support Marcom and corporate marketing team members to conduct a
successful showcase in the IFA show with 50 leads collected.
一月 2005 - 十二月 2009
As a firmware engineer/ technical manager, I am responsible for software and firmware development of PVR, LCD TV, portable DVD and leading an engineering team to achieve company goals.
As a product manager, I am responsible for overall sku/product line management for Digital Photo Frame and iPod accessory including:
● Achieve yearly business and revenue target
● Support pre-sales activity and partnership engagement
● Secure competitive product line of SKU offering
Accomplishments
● On time deliver several key account projects (Walmart/ Goodmans/
Toshiba - Portable DVD + ISDB-T/ Dixson)
● Deliver world first 3D digital photo frame
● Apply two patterns
○ Patent 097143829
○ Patent 097221009
● In 2008, drive sales accounted for 70% total revenue of Mustek Inc.
● Gain market share from 2% to 10% of worldwide digital photo frame
shipments in 2008.
2002 - 2004
1998 - 2002
十一月 2018 - 六月 2021
Responsible for the “ Marvin” product. Marvin is an operating platform that helps online service providers to maintain their SLA (Service Level Agreement) at a relatively low cost. The product helps our customer service more than 17 million end-users, manage 11,000 servers, and avoid 63,000 minutes of service outage with 2 people.
Remark: 98% of U.S. companies have an average loss of US$100,000 per hour due to service outages. (ITIC report, 2016)
一月 2014 - 十一月 2018
Responsible for all Gogoro software/ firmware product planning and program management for internal and external. The products include
● Gogoro App (App for Gogoro Rider)
● GoStation (Battery Swap System)
● Scooter FW
● Gogoro Diagnostic System (Scooter repairing tools)
● SmartGEN (Optimize Gogoro energy network efficiency)
● Control Center (GoStation Monitoring Tools)
● FW/SW release system
● GoShare (Ride sharing service)
一月 2012 - 十二月 2014
Responsible for product planning and program management of cloud gaming
service including:
● Define GameNow (Ubitus owned cloud gaming service) roadmap and
service operation in the US and Taiwan
● Define GDK (Game Development Kit) product roadmap and service
operation for Korea, China, Japan, and Germany market.
Accomplishments
● Launch Ubitus GDK service in Korea, Japan, and Germany and attract
more than 20 content providers to join the cloud gaming industry.
● Launch GameNow service in US and team up with LG/ Samsung/
Toshiba to enable cloud gaming service on Smart TV
● Launch GameNow service in Taiwan and team up with Chunghwa
telecom to deliver first cloud gaming service running on LTE in Taiwan
● Partnership with Yahoo to bring up console quality gaming experience
in Yahoo gaming channel
一月 2010 - 十二月 2012
Responsible for product planning, go-to-market strategy, and user behavior analysis for imatchbox.com (Online dating service) including:
● Plan service offering
● Plan and launch marketing campaign to maximize the ROI of recruiting
members
● Business development and partner engagement
● Analyze user behavior and propose correspondent improvement plan
Accomplishments
● Increase 30,000 effectively service members within 2 months
● Successfully establish more than 8,000 fans on the Facebook fans page
within 2 months
一月 2009 - 十二月 2010
Responsible for market-driven product planning and SKU offering including:
● Drive market and product requirement spec and business cases
● Establish competitive and profitable pricing models
● Deliver UX scenarios, detailed product spec, feature list, and product
roadmap
● Syntheses market inputs and derive insights
● Gap analysis for planned product offerings vs. market trends/needs
● Ensure all GTM materials (EDM, datasheets, sales materials, pricing,
case studies, etc.) ready
Accomplishments
● Deliver consumer and SME user surveys with in-house limited
resources.
● Deliver SW application with in-house and outsourcing resources
● Build two successful business reference cases for SDK product offering.
● Support Marcom and corporate marketing team members to conduct a
successful showcase in the IFA show with 50 leads collected.
一月 2005 - 十二月 2009
As a firmware engineer/ technical manager, I am responsible for software and firmware development of PVR, LCD TV, portable DVD and leading an engineering team to achieve company goals.
As a product manager, I am responsible for overall sku/product line management for Digital Photo Frame and iPod accessory including:
● Achieve yearly business and revenue target
● Support pre-sales activity and partnership engagement
● Secure competitive product line of SKU offering
Accomplishments
● On time deliver several key account projects (Walmart/ Goodmans/
Toshiba - Portable DVD + ISDB-T/ Dixson)
● Deliver world first 3D digital photo frame
● Apply two patterns
○ Patent 097143829
○ Patent 097221009
● In 2008, drive sales accounted for 70% total revenue of Mustek Inc.
● Gain market share from 2% to 10% of worldwide digital photo frame
shipments in 2008.
2002 - 2004
1998 - 2002