- Jobs
ResumeCreate your job-winning resume using our free resume builder.
PortfolioShowcase your skills and projects with a professional portfolio.ResumeCreate your job-winning resume using our free resume builder.Resume BuilderMake a resume for free.Resume TemplatesAccess our extensive library of professional & ready-to-use templates.Resume ExamplesGet inspired by real resume examples to create your own.Occupation GuideAccess resume writing guides tailored for different professions.Resume HelpGet expert advice on all things resume from our team of recruitment specialists.- ResourcesSuccess StoriesBusiness ExcellenceAbout CakeResumeFeatured Reads
- Hire
- Download our App
CakeResume Talent Search
The Most Lightweight and Effective Recruiting Plan
Search resumes and take the initiative to contact job applicants for higher recruiting efficiency. The Choice of Hundreds of Companies.
- Browse all search results
- Unlimited access to start new conversations
- Resumes accessible for only paid companies
- View users’ email address & phone numbers
Definition of Reputation Credits
Carlise L Ballard
Customer Service Consultant
Passionate about improving the quality of people’s lifestyles through unsurpassed care and service.
Also, seeking to empower customers within a people driven-organization to achieve goals.
Jacksonville, FL, USA
Work Experience
October 2019 - Present
YDW/Transportation Specialist
BOYS AND GIRLS CLUB
*Prepares daily reports that may include the number of students are trips I was work, mileage, knowledge of fuel consumption
* Maintains order among students on trips to ensure their safety
* Applies effective communication to all passengers to ensure a smooth ride
* Provides support to all staff when needed.
December 2013 - June 2016
Customer Service Representative
Comcast
* Successfully handled an average of 85 customer inquiries and complaints per day with a 94% customer satisfaction rate
* Maintained a knowledge base of the evolving product offerings and improved customer retention by 8% by proactively recommending new products to existing customers
* Analyzed and provided support with billing issues to internal teams for review or correction with business and QA teams
* Knowledgeable in every aspect of work duties, performing with energy & enthusiasm to create an enjoyable environment for customers
*Skillfully update customer records while interacting with customers via email, phone, and chat.
Education
1992 - 1994
San Bernardino Adult School
Medical Assistant ,Computer Business Applications ,Keyboarding
1989 - 1990
Job Partnership( Job Corp)
General Office Clerk
Skills
Conflict-resolution Excellent written and verbal communication Resourceful Multitasker Customer Satisfaction Knowledge of products and services Detail Oriented Independent Thinking Highly Motivated Multitasking Skills
Languages
English — Fluent
Carlise L Ballard
Customer Service Consultant
Passionate about improving the quality of people’s lifestyles through unsurpassed care and service.
Also, seeking to empower customers within a people driven-organization to achieve goals.
Jacksonville, FL, USA
Work Experience
October 2019 - Present
YDW/Transportation Specialist
BOYS AND GIRLS CLUB
*Prepares daily reports that may include the number of students are trips I was work, mileage, knowledge of fuel consumption
* Maintains order among students on trips to ensure their safety
* Applies effective communication to all passengers to ensure a smooth ride
* Provides support to all staff when needed.
December 2013 - June 2016
Customer Service Representative
Comcast
* Successfully handled an average of 85 customer inquiries and complaints per day with a 94% customer satisfaction rate
* Maintained a knowledge base of the evolving product offerings and improved customer retention by 8% by proactively recommending new products to existing customers
* Analyzed and provided support with billing issues to internal teams for review or correction with business and QA teams
* Knowledgeable in every aspect of work duties, performing with energy & enthusiasm to create an enjoyable environment for customers
*Skillfully update customer records while interacting with customers via email, phone, and chat.
Education
1992 - 1994
San Bernardino Adult School
Medical Assistant ,Computer Business Applications ,Keyboarding
1989 - 1990
Job Partnership( Job Corp)
General Office Clerk
Skills
Conflict-resolution Excellent written and verbal communication Resourceful Multitasker Customer Satisfaction Knowledge of products and services Detail Oriented Independent Thinking Highly Motivated Multitasking Skills
Languages
English — Fluent