identified potential issues. 4) Provided technical support to customers via phone or email. 5) Performed system maintenance to ensure optimal network performance. NETWORK ENGINEER • EXPRESS NETWORK DecemberNovember 2020 Installed, tested and configured CCTV systems in a variety of settings. Configured and maintained routers, switches, firewalls, wireless networks and other network devices. Installed, configured, upgraded and troubleshot hardware components such as servers, PCs and printers. Responded quickly to user requests for assistance with computer or network problems. Troubleshooted and resolved technical issues related to internet access. Configured, maintained and updated routers, switches and

to register a GPON/XGS-PON ONT Configure Huawei DSLAM/ZyXEL DSLAM Configure L2/L3 VLAN switch Configure AMARI Callbox for the LTE/5G NR testing Integrate the test environment to maximize resource usage Technical Support Eight times experience with technical support in Mexico City. 學歷 國立中正大學(National Chung Cheng University) Computer Science and Information Engineering技能 Linux Server VoIP/PBX TR069 Shell Scripting WiFi PON/XGS PON xDSL LTE / 5G NR CDRouter IxVeriwave Spirent Test Center 語言 Chinese — 進階 English — 中階