CakeResume Talent Search

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On
4〜6年
6〜10年
10〜15年
15年以上
Avatar of 蔣嘉宏 Mordred Chiang.
Avatar of 蔣嘉宏 Mordred Chiang.
顧問 @Freelance
2023 ~ 現在
Human Resource specialist / Recruiter
1ヶ月以内
bank tellers Side project owner Specialist • MIH Consortium (project-based contractor) AprMay 2023 · 2 mos End-to-end recruiting R&D roles Invite by the former manager to support fast-growing hiring demands Sourcing Specialist, Horizontal – Greater China • Google (provided by IMC) JulFeb 2023 · 1 yr 8 mos Sourcing talented international software engineers to fulfill Taiwan's business needs Executing sourcing strategies including internal and external referrals, networking, mapping, events Initiated, planned, managed, and promoted the “Software Engineer” both for Senior & Campus role Consistently exceed aggressive targets HR Lead Specialist • Lanner Electronics Inc. AprJul 2021 · 1 yr 4 mos
EMT-1(初級救護技術員)
就職中
就職を希望していません
フルタイム / リモートワークに興味あり
6〜10年
International Trade Institute, TAITRA
Service Industry, Business English
Avatar of I-Fan Chen.
Avatar of I-Fan Chen.
Strategic Planning and Transformation Manager @DBS Bank
2020 ~ 現在
Operations Manager
6ヶ月以内
UNICORN Ltd. , MayJan 2018: Business Intelligence and Data Analyst Marketing Account Executive and Operational optimization for E-commerce. Analyzed operational data (cohort analysis, retention analysis, RFM model)and successfully decreased over 40% CPA and increased 2 times retention rate. Joined the 500 Startups accelerator program. Gamesofa Inc. , OctApr 2016: Back-end Engineer and Business Analyst Web-based 3D Third-Person Shooting game. ( GunsRush ) Back-end developer. One of my tasks was firmed into TVC ( 【即刻槍戰】西門街頭火拚!爆破模式登場 ) Collaborate with server
Word
PowerPoint
Excel
就職中
フルタイム / リモートワークに興味あり
6〜10年
National Yang Ming University
Biomathematics, Bioinformatics, and Computational Biology

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Technical Skills
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Problem-Solving
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1ヶ月以内
Technical Support Engineer
Logo of MOXA.INC.
MOXA.INC
2021 ~ 現在
Taiwan, 台灣
Professional Background
現在の状況
就職中
求人検索の進捗
面接の用意ができています
Professions
Technical Customer Service Engineer, FAE Engineer, System Architecture
Fields of Employment
Computer Networking, インターネット, スマートオブジェクト
職務経験
2〜4年
Management
なし
スキル
Network Troubleshooting
IIoT
IoT
OT
Troubleshooting
Connectivity
Industry Automation
言語
English
流暢
Japanese
中級者
Job search preferences
希望のポジション
Application Engineer/ Solution Engineer/ Technical Consultant
求人タイプ
フルタイム
希望の勤務地
Taiwan, 台灣, Japan
リモートワーク
リモートワークに興味あり
Freelance
いいえ。
学歴
学校
Hiroshima Universtiy
専攻
Master of Engineering - Civil and Environmental Engineering
印刷

Yao-Hsin Chiang

I am willing to try new things, challenge myself, and eager to learn new technologies. I aspire to work in a technical support-related role.
Looking for the position of Solution Consultant, Technical Support Engineer, Application Engineer

  Taiwan, 台灣   

Work Experience

Technical Support Engineer  •  MOXA.INC

Aug. 2021 - Present

Pre-Sales:
- Member of global key account project support team to deliver solutions. (Toyota/TSMC/TEPCO/CPC)
- Cooperate with R&D and PM with product development and enhancement to win the opportunities
- Provided Networking, IIoT solutions, and IPC platform for global B2B/B2C customers
- Host and support Industry Automation exhibition activities
- Conduct Network and OT edge device connectivity training

Post-Sales:
- Diagnose, troubleshoot, and resolve 100+ issues per year
- Cooperate with R&D and PM team to clarify customer issues
- Member of key account support team for dedicated technical support and consultant.
- Narrow down the problem through problem analysis and replicate the problem in the Lab.
- Prepare a solution or workaround in collaboration with R&D and SI.
- Guild SI to complete installation, and configuration in the customer solution environment.
- Coordinating resources between different departments, such as PM and RD teams to escalate customer issues to provide timely feedback to customers.

AutoOEM System Validation Engineer  •  Garmin International, Inc.

Jan. 2021 - Aug. 2021

- Manage projects to ensure the system quality for automotive electronics products.
- Provide the leadership of product quality validation. Review requirements and establish test strategy by coordinating customers and engineering teams.
- Develop test cases and plans that meet both performance and functional requirements for automotive electronics products.
Track and manage all test issues, and realize the root cause and countermeasure.
 Document properly all test procedures, work within the tracking system and ensure test results traceability.

Education (Double Master Degree)

2019 - 2020

Hiroshima University

Master of Engineering - Civil and Environmental Engineering

2017 - 2020

National Central University

Master of Engineering - Civil Engineering (Geomatic)

2014 - 2017

National Cheng Kung University

Department of Geomatics

Certificate


  • CCNA (Cisco Certified Network Associate)
  • ISA/IEC 62443 Cybersecurity Fundamentals Specialist
  • Microsoft Certified: Azure Fundamentals
  • JLPT N2 (Japanese-Language Proficiency Test)

Skill


  • Network troubleshooting
  • IIoT Solution
  • Troubleshooting
  • Edge device Connectivity
  • Industry Automation
  • Industry Computer Platform
Resume
プロフィール

Yao-Hsin Chiang

I am willing to try new things, challenge myself, and eager to learn new technologies. I aspire to work in a technical support-related role.
Looking for the position of Solution Consultant, Technical Support Engineer, Application Engineer

  Taiwan, 台灣   

Work Experience

Technical Support Engineer  •  MOXA.INC

Aug. 2021 - Present

Pre-Sales:
- Member of global key account project support team to deliver solutions. (Toyota/TSMC/TEPCO/CPC)
- Cooperate with R&D and PM with product development and enhancement to win the opportunities
- Provided Networking, IIoT solutions, and IPC platform for global B2B/B2C customers
- Host and support Industry Automation exhibition activities
- Conduct Network and OT edge device connectivity training

Post-Sales:
- Diagnose, troubleshoot, and resolve 100+ issues per year
- Cooperate with R&D and PM team to clarify customer issues
- Member of key account support team for dedicated technical support and consultant.
- Narrow down the problem through problem analysis and replicate the problem in the Lab.
- Prepare a solution or workaround in collaboration with R&D and SI.
- Guild SI to complete installation, and configuration in the customer solution environment.
- Coordinating resources between different departments, such as PM and RD teams to escalate customer issues to provide timely feedback to customers.

AutoOEM System Validation Engineer  •  Garmin International, Inc.

Jan. 2021 - Aug. 2021

- Manage projects to ensure the system quality for automotive electronics products.
- Provide the leadership of product quality validation. Review requirements and establish test strategy by coordinating customers and engineering teams.
- Develop test cases and plans that meet both performance and functional requirements for automotive electronics products.
Track and manage all test issues, and realize the root cause and countermeasure.
 Document properly all test procedures, work within the tracking system and ensure test results traceability.

Education (Double Master Degree)

2019 - 2020

Hiroshima University

Master of Engineering - Civil and Environmental Engineering

2017 - 2020

National Central University

Master of Engineering - Civil Engineering (Geomatic)

2014 - 2017

National Cheng Kung University

Department of Geomatics

Certificate


  • CCNA (Cisco Certified Network Associate)
  • ISA/IEC 62443 Cybersecurity Fundamentals Specialist
  • Microsoft Certified: Azure Fundamentals
  • JLPT N2 (Japanese-Language Proficiency Test)

Skill


  • Network troubleshooting
  • IIoT Solution
  • Troubleshooting
  • Edge device Connectivity
  • Industry Automation
  • Industry Computer Platform