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Avatar of 范思良.
Avatar of 范思良.
資深主任工程師 @長青資訊
2017 ~ Present
資深工程師
Within one month
范思良 Edward / Senior Backend Engineer Over 7 years of experience Email: [email protected] | Phone:| Location: Taiwan National Chin-Yi University of Technology - Department of Electronic Engineering and Computer Science (Information Engineering) Graduated inAbout Me I am a proactive and responsible individual with a strong commitment to learning and adopting better practices in my work. My passion for solving problems is not only driven by a profound sense of accomplishment but also by an eagerness to assist others in overcoming their challenges. This enthusiasm for problem-solving fuels my focus and dedication to
golang
MySQL
Docker
Employed
Ready to interview
Full-time / Interested in working remotely
6-10 years
勤益科技大學
軟體工程
Avatar of the user.
Avatar of the user.
Past
Senior Customer Support Representative @PT Equdero Layanan Indonesia
2022 ~ 2024
Customer Support Lead
Within one month
CRM software
Microsoft Office
Zendesk
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
University of Brawijaya
Computer Science
Avatar of the user.
Avatar of the user.
Sr. Quality Analyst @Satyam BPO
2008 ~ 2009
Product/Project Manager
Within two months
Word
PowerPoint
Excel
Employed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Axelos
Information Technology
Avatar of Yona Puspika.
Finance and Accounting Staff
Within two months
Yona Puspika Assistant Accounting I am Yona Puspika , a graduate of Putera Batam University with a Bachelor of Business Management study program. I always prioritize a disciplined, honest and responsible work ethic in completing every job. I have work experience and am active in everything related to company operations. Able to work individually and in a team, has good analysis and adaptation, enthusiasm for development and high dedication in providing the best. 📞📧 [email protected] 📍 Cahaya Garden 2 Blok M, no.12A, Bengkong Sadai, Batam Profil Place, Date
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Avatar of JustCasino.
Within three months
typical rate of return that players may anticipate over a long period of time. The trust and retention of Just Casino's players may be significantly impacted by the openness and competitiveness of their RTP rates. In general, a smaller house edge and a higher payout % indicate a dedication to player pleasure. This is because players are more likely to have their profits returned to them. Sites like Just Casino must audit and disclose RTP ratings on a regular basis so that customers can easily see which games have the highest odds of winning. Get
Employed
Ready to interview
Full-time / Interested in working remotely
More than 15 years
Avatar of Sax Chen (陳祥麟).
Avatar of Sax Chen (陳祥麟).
Senior Supplier Technical Assist @Ford Motor Company
2009 ~ 2011
GET/PROJECT MANAGEMENT/PRODUCTION ENGINEER/PRODUCTION SUPERVISOR/QUALITY ANALYST
Within one month
Within just three months, I earned the trust and recognition of my supervisor, taking on the responsibility of independently managing suppliers. I hold certifications as a Six Sigma Green Belt and in ISO/TSinternal audit, and I am a Ford internal certified trainer. These qualifications underscore my dedication to upholding high-quality standards across all facets of supplier interactions and component production. My collaborative approach extends to fostering win-win relationships with suppliers and proactive communication with other company departments. This has significantly enhanced process efficiency and project coordination. My dedication to collaboration and
Word
ppap
8D problem sovling
Employed
Ready to interview
Full-time / Interested in working remotely
More than 15 years
National Taiwan University of Science and Technology
Engineering/Industrial Management
Avatar of 陳奕豪(Rick).
Avatar of 陳奕豪(Rick).
Past
DevOps Engineer @Crypto.com
2023 ~ Present
DevOps Engineer, Site Reliability Engineer
Within one month
IHao Chen(Rick) DevOps Engineer I possess extensive knowledge and experience in the field of DevSecOps with more than 7 years of overseas work experience and various certifications. As an Engineer, I have good English communication skills and approach my work with a high level of diligence and dedication. Taipei, Taiwanhttps://rickchen.site [email protected] Technology Tech Stack Python JavaScript HTML5 CSS3 MySQL MongoDB Node.js Flask Django Linux Design Tools Kubernetes GitLab Jenkins Terraform Ansible Prometheus Grafana ElasticSearch Git AWS Docker Azure Work Experience DevOps Engineer Doubletree by Hilton FebMar
Python
html + css + javascript
Flask
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
California Lutheran University
Avatar of Angela Ausburne.
Avatar of Angela Ausburne.
Past
Mag Agent @Apollo marketing
2017 ~ 2018
Any type of personal Assistant/laborer
Within three months
Angela Ausburne Bringing excellence and determination to the table of customer service and quality through dedication and enthusiastic assisstance Pensacola, FL, USA Work Experience OctoberNovember 2023 Concesssion Pensacola state fair Serve delicious frozen lemonade to thirsty guests! JanuarySeptember 2022 Housekeeping Jani-King Clean and shine all accomodations and establishments. *Bathrooms *Bay club JanuaryJanuary 2008 Lifeguard Hurricane Harbor *Keep supervision and safety of all guests in park. *Speal guests on ride safety *Clean all waterslides and safety check EducationJack E Singley Academy of Irving *Advertising and graphic design Skills Personal Assistant COVID cleaning Customer service Design Languages English — Fluent
Personal Assistant
COVID cleaning
Customer service
Unemployed
Open to opportunities
Full-time / Interested in working remotely
6-10 years
Jack E S Academy of Irving isd
Advertising and graphic design
Avatar of Benjamin Mealer.
Avatar of Benjamin Mealer.
Past
Customer Service Lead @Group M Engineers
2003 ~ 2019
Data Entry Specialist or Customer Service Representative.
Within one month
Over 15 years of professional experience that will prove to be [email protected] Springfield, TN 37172, USA Commended numerous times over my professional career for stellar customer service, dedication, communication, problem solving and time management. Work Experience Home Caregiver • Self-Employed FebruaryFebruary 2024 In February of 2019 my Father's health declined to the point where he needed a full-time caregiver. In March of 2020 my Mother's health also declined so I became a caregiver for both. I assisted with daily activities such as bathing, dressing, meal preparation, medication reminders, and housekeeping
Customer Service
Communication
Microsoft Office
Unemployed
Open to opportunities
Full-time / Remote Only
More than 15 years
Antioch High School
HS Diploma
Avatar of the user.
Avatar of the user.
Import-Export Management Specialist @KOLON INDUSTRIES BINH DUONG CO.,LTD
2020 ~ Present
Logistics Specialist
Within one month
ERP Software
Ecus Software
Outlook
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
Thu Dau Mot University
Foreign Trade

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Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
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Within one month
Seasoned Operations Head | Strategic Development Expert | Service Optimization Specialist with 10+ Years of Experience
Geekplus International Co. Ltd
2020 ~ Present
United Kingdom
Professional Background
Current status
Employed
Job Search Progress
Ready to interview
Professions
Local Manager, Operations Manager
Fields of Employment
Work experience
10-15 years
Management
I've had experience in managing 15+ people
Skills
Microsoft Office
Languages
English
Professional
Chinese
Native or Bilingual
Job search preferences
Positions
COO or Head of Operations or Head of Sales/Business Development
Job types
Full-time
Locations
Hong Kong, UK
Remote
Interested in working remotely
Freelance
Yes, I'm currently a full-time freelancer
Educations
School
Hong Kong Polytechnic University
Major
Bsc Hon Hotel Management
Print

Chi Kit (Cherkie) WONG

International Exposure | Seasoned Operations Head | Strategic Development Expert | Service Optimization Specialist

  NG13, Nottingham, United Kingdom

Results-driven professional with over a decade of progressive experience in operational leadership, service management, and strategic development within multinational environments. Proven track record of spearheading initiatives to expand service operations, optimize profitability, and drive revenue growth across the APAC region. Skilled in team building and development, with a focus on nurturing talent and fostering a culture of excellence and collaboration. Demonstrated expertise in implementing governance structures, process optimization, and cross-functional collaboration to streamline operations and enhance customer satisfaction. A strategic thinker with a strong commitment to delivering results, I excel in driving business success through innovation, operational excellence, and stakeholder engagement. 

Contact:

Email: [email protected]

Phone: +44 07463551912

 

Professional Experience

Senior Manager - Implementation, Service and Customer Care APAC   •  Geekplus International Co. Ltd

Feb 2023 - Feb 2024

  • Strategic Leadership & Vision: Crafted and executed strategic initiatives to expand service operations across the APAC region. Developed and communicated a compelling vision to align team members and stakeholders with organizational goals, fostering a culture of innovation and excellence.
  • Operational Excellence & Profitability: Oversaw the entire service operation P&L, implementing cost-effective measures to optimize profitability while maintaining service quality. Implemented performance metrics and KPIs to monitor and improve operational efficiency and customer satisfaction.
  • Global Collaboration & Standardization: Established collaborative frameworks with EU and US regions to standardize global service operation and management practices. Led cross-functional teams to define and implement best practices, ensuring consistency and alignment with company objectives.
  • Revenue Generation & Business Development: Identified opportunities for revenue growth and developed strategies to capitalize on them. Formulated and executed plans to achieve and surpass USD 5 million in service revenue for the APAC network, leveraging market insights and customer feedback.

Service Manager APAC   •  Geekplus International Co. Ltd

Dec 2020 - Feb 2023

  • Strategic Team Building & Development: Initiated and cultivated the growth of the APAC Service Team, strategically aligning team composition and capabilities with business objectives. Developed and implemented training programs and career development initiatives to nurture talent and foster a high-performance culture.
  • Operational Excellence & Customer Satisfaction: Directed the provision of 24x7 customer service to overseas clients, ensuring prompt and effective resolution of software and hardware after-sales issues. Established and enforced service standards and protocols to deliver exceptional customer experiences and drive satisfaction.
  • Governance & Process Optimization: Implemented governance structures and management tools to streamline service team operations. Defined clear roles, responsibilities, and workflows, optimizing resource allocation and improving team efficiency and effectiveness.
  • Stakeholder Management & Collaboration: Acted as the primary point of contact for global branches, facilitating communication and collaboration to ensure alignment with company objectives. Provided guidance and support to regional teams, fostering a cohesive and collaborative working environment.

Award
- 2022 Outstanding Team - Customer Orientation
- 2021 Geek+ Inspiring Leader
- 2021 Geek+ Shinning Department - Customer Care, Service Team

Efficiency Manager, APAC  •  SPIRIANT GmbH - LSG Group

May 2015 - Oct 2020

  • Cost Optimization & Savings: Strategically managed inventory-related activities across Asia-Pacific stations, achieving significant yearly savings (~EUR 270k) through meticulous inventory optimization and cost control measures.
  • Regulatory Compliance & Risk Management: Provided expert guidance on resolving customs issues in Chinese stations, ensuring compliance with regulations while minimizing operational disruptions and risks.

Business Development Manager, APAC  •  SkylogistiX GmbH - LSG Group

May 2015 - Oct 2020

  • Market Penetration & Revenue Growth: Drove business development efforts in the Asia Pacific region, successfully securing contracts with new airline customers and expanding market presence. This involved building strategic partnerships, understanding customer needs, and delivering tailored solutions.
  • Operational Transition & Management: Effectively managed day-to-day operations of newly acquired business ventures, ensuring seamless transition and operational continuity until handover to subsequent business managers.

Warehouse & Slitting Supervisor  •  Avery Dennison Hong Kong

Jan 2014 - Apr 2015

  • Lean Management & Process Improvement: Implemented Lean and 5S practices, resulting in a 10% increase in productivity and a 10% reduction in overtime hours through optimized logistics operations and process improvements.
  • Team Leadership & Performance Management: Led a team of 10 in maintaining daily logistics operations, fostering a culture of accountability, teamwork, and continuous improvement.

Warehouse Supervisor  •  Lufthansa Service Hong Kong Ltd - LSG Group

Dec 2010 - Aug 2013

  • Operational Leadership & Team Management: Directed warehouse operations, overseeing product receiving, stores management, and airline equipment distribution. Led teams to maintain smooth daily operations, ensuring timely handling of inventory.
  • Cross-functional Collaboration: Participated in management meetings with sales, customer service, global logistics, and finance teams, ensuring alignment of warehouse operations with business objectives.
  • Process Optimization & Continuous Improvement: Implemented Lean principles, leading projects to enhance workflow efficiency and reduce waste. Spearheaded initiatives to optimize space utilization and streamline inventory management practices.

Award
- Best Employee Award in August 2011
- Special Merit - Global Initiative - LPS Lean Production System

Education

2007 - 2010

Hong Kong Polytechnic University

Bachelor of Science -  (Hon) Hotel Management

Skills and Qualifications

Skills


  • Operation Management
  • Leadership and Teamwork
  • Critical Thinking and Problem Solving
  • Effective Team Leader
  • Communication Skill

Qualification & Training


  • Lean Six Sigma Green Belt and Black Belt
  • LSG Group Global Training - Project Management
  • LSG Group Global Training - Sales leadership

Language


  • Cantonese (Native)
  • English
  • Mandarin
Resume
Profile

Chi Kit (Cherkie) WONG

International Exposure | Seasoned Operations Head | Strategic Development Expert | Service Optimization Specialist

  NG13, Nottingham, United Kingdom

Results-driven professional with over a decade of progressive experience in operational leadership, service management, and strategic development within multinational environments. Proven track record of spearheading initiatives to expand service operations, optimize profitability, and drive revenue growth across the APAC region. Skilled in team building and development, with a focus on nurturing talent and fostering a culture of excellence and collaboration. Demonstrated expertise in implementing governance structures, process optimization, and cross-functional collaboration to streamline operations and enhance customer satisfaction. A strategic thinker with a strong commitment to delivering results, I excel in driving business success through innovation, operational excellence, and stakeholder engagement. 

Contact:

Email: [email protected]

Phone: +44 07463551912

 

Professional Experience

Senior Manager - Implementation, Service and Customer Care APAC   •  Geekplus International Co. Ltd

Feb 2023 - Feb 2024

  • Strategic Leadership & Vision: Crafted and executed strategic initiatives to expand service operations across the APAC region. Developed and communicated a compelling vision to align team members and stakeholders with organizational goals, fostering a culture of innovation and excellence.
  • Operational Excellence & Profitability: Oversaw the entire service operation P&L, implementing cost-effective measures to optimize profitability while maintaining service quality. Implemented performance metrics and KPIs to monitor and improve operational efficiency and customer satisfaction.
  • Global Collaboration & Standardization: Established collaborative frameworks with EU and US regions to standardize global service operation and management practices. Led cross-functional teams to define and implement best practices, ensuring consistency and alignment with company objectives.
  • Revenue Generation & Business Development: Identified opportunities for revenue growth and developed strategies to capitalize on them. Formulated and executed plans to achieve and surpass USD 5 million in service revenue for the APAC network, leveraging market insights and customer feedback.

Service Manager APAC   •  Geekplus International Co. Ltd

Dec 2020 - Feb 2023

  • Strategic Team Building & Development: Initiated and cultivated the growth of the APAC Service Team, strategically aligning team composition and capabilities with business objectives. Developed and implemented training programs and career development initiatives to nurture talent and foster a high-performance culture.
  • Operational Excellence & Customer Satisfaction: Directed the provision of 24x7 customer service to overseas clients, ensuring prompt and effective resolution of software and hardware after-sales issues. Established and enforced service standards and protocols to deliver exceptional customer experiences and drive satisfaction.
  • Governance & Process Optimization: Implemented governance structures and management tools to streamline service team operations. Defined clear roles, responsibilities, and workflows, optimizing resource allocation and improving team efficiency and effectiveness.
  • Stakeholder Management & Collaboration: Acted as the primary point of contact for global branches, facilitating communication and collaboration to ensure alignment with company objectives. Provided guidance and support to regional teams, fostering a cohesive and collaborative working environment.

Award
- 2022 Outstanding Team - Customer Orientation
- 2021 Geek+ Inspiring Leader
- 2021 Geek+ Shinning Department - Customer Care, Service Team

Efficiency Manager, APAC  •  SPIRIANT GmbH - LSG Group

May 2015 - Oct 2020

  • Cost Optimization & Savings: Strategically managed inventory-related activities across Asia-Pacific stations, achieving significant yearly savings (~EUR 270k) through meticulous inventory optimization and cost control measures.
  • Regulatory Compliance & Risk Management: Provided expert guidance on resolving customs issues in Chinese stations, ensuring compliance with regulations while minimizing operational disruptions and risks.

Business Development Manager, APAC  •  SkylogistiX GmbH - LSG Group

May 2015 - Oct 2020

  • Market Penetration & Revenue Growth: Drove business development efforts in the Asia Pacific region, successfully securing contracts with new airline customers and expanding market presence. This involved building strategic partnerships, understanding customer needs, and delivering tailored solutions.
  • Operational Transition & Management: Effectively managed day-to-day operations of newly acquired business ventures, ensuring seamless transition and operational continuity until handover to subsequent business managers.

Warehouse & Slitting Supervisor  •  Avery Dennison Hong Kong

Jan 2014 - Apr 2015

  • Lean Management & Process Improvement: Implemented Lean and 5S practices, resulting in a 10% increase in productivity and a 10% reduction in overtime hours through optimized logistics operations and process improvements.
  • Team Leadership & Performance Management: Led a team of 10 in maintaining daily logistics operations, fostering a culture of accountability, teamwork, and continuous improvement.

Warehouse Supervisor  •  Lufthansa Service Hong Kong Ltd - LSG Group

Dec 2010 - Aug 2013

  • Operational Leadership & Team Management: Directed warehouse operations, overseeing product receiving, stores management, and airline equipment distribution. Led teams to maintain smooth daily operations, ensuring timely handling of inventory.
  • Cross-functional Collaboration: Participated in management meetings with sales, customer service, global logistics, and finance teams, ensuring alignment of warehouse operations with business objectives.
  • Process Optimization & Continuous Improvement: Implemented Lean principles, leading projects to enhance workflow efficiency and reduce waste. Spearheaded initiatives to optimize space utilization and streamline inventory management practices.

Award
- Best Employee Award in August 2011
- Special Merit - Global Initiative - LPS Lean Production System

Education

2007 - 2010

Hong Kong Polytechnic University

Bachelor of Science -  (Hon) Hotel Management

Skills and Qualifications

Skills


  • Operation Management
  • Leadership and Teamwork
  • Critical Thinking and Problem Solving
  • Effective Team Leader
  • Communication Skill

Qualification & Training


  • Lean Six Sigma Green Belt and Black Belt
  • LSG Group Global Training - Project Management
  • LSG Group Global Training - Sales leadership

Language


  • Cantonese (Native)
  • English
  • Mandarin