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On
4-6 years
6-10 years
10-15 years
More than 15 years
Unemployed
・
Open to opportunities
Full-time / Interested in working remotely
4-6 years
TESDA: Technical Education and Skills Development Authority
・
Introduction to Caregiving
Data Entry Specialist/Booking Agent @E-assist Virtual Outsourcing Services2020 ~ Present
・
E-assist Virtual Outsourcing Services/Data Entry Specialist
Within one year
Christine Maike · Virtual Assistant · Customer Service Representative· Data Entry Specialist· ESL Teacher Cebu City, Cebu, Philippines Personal Details Date of birth: November 7, 1995 Gender: Female Nationality: Filipino Civil Status: Single Skills Email Management Calendar Management Chat Support Data Entry Shopify VA Microsoft Office/Google Docs Administrative Skills Work Experience Data Entry Specialist/Booking Agent • E-assist Virtual Outsourcing Services NovemberPresent As a Data Entry Specialist/Booking Agent, I was tasked with performing more essential transportation tasks. Tasks include quoting customer requests, tracking shipments, scheduling pending shipments, tracking and tracing existing shipments and shipment updates to
Full-time / Remote Only
4-6 years
Cebu Technological University
・
Bachelor of Science in DevelopmentFreelance (NFT Discord Moderator) @JRNY Club2022 ~ Present
・
Customer Service Representative/Administrative Staff
More than one year
Full-time / Interested in working remotely
6-10 years
Aphrodite Training and Assessement Services
・
Call Center Training NCII
Customer Experience & Support Logistic @Janio Asia2020 ~ Present
・
Customer Success / Marketing Specialist / Account Executive / Operation / Community
Within three months
up customer cases/inquiry. Make report lost parcel to the client and followed up with the claims team. Outbound email/calls to the client regarding the delivery exception (Bad address/Rejected by the consignee/Prohibited items). A day 30/ticket. Customer Support ECommerce PT Bimasakti Multi Sinergi, Indonesia • OctoberJune 2020 Interaction with customers using multiple channels, such as: Calls: Both Inbound & Outbound, Live Chat, Freshdesk email, WhatsApp Business, Social Media Platform. Monitoring and ensuring all payment/order from customers running well with helpdesk tools (CPanel/API), and minimizing
Employed
Full-time / Interested in working remotely
4-6 years
University Technology of Yogyakarta, Indonesia
・
InformathicsMore than one year
Full-time / Interested in working remotely
6-10 years
Software Developer @Siemens Technology2018 ~ Present
・
Software Developer
More than one year
on in-built tools to help ease the process for the development teams. Have working Experience with TFS server, MTM. Worked with PSExec tool to execute test cases on remote machines for verifying remote assist related test cases. [2 machines are involved for such scenarios]. Projects : Support Soft - A self-heal plus assisted support product. The product has both desktop and web applications. It is a highly technical product which contains modules like Chat Support, Ticket Request System, Account Management, Remote Support and self-heal. Centralized Run Environment - Project uses TCM.exe
Full-time / Interested in working remotely
4-6 years
Krupajal Engineering College
・
Bachelor of Technology B.Tech. Computer Science and Engineering
Past
Cook @Scmc clubhouse2023 ~ 2024
・
Cook
Within three months
cuối năm Support the team to prepare ingredients for cooking for year-end parties and events Baker • Petit coffee and bread thángtháng| partime job Hỗ trợ công việc nướng bánh vào ca đêm với sự sắp sếp của quản lý . Đảm bảo sản phẩm bánh đúng số lượng và chất lượng Support baking work on night shift . Make sure bread products are correct and quality Demi • Minamoto Japanesse restaurant thángtháng| hot-cold kitchen Chịu trách nhiệm làm cá , sushi , sashimi . Kiểm tra hàng hoá và kiểm kê số lượng tồn kho hàng tháng để vừa đánh ứng
Unemployed
・
Open to opportunities
Full-time / Not interested in working remotely
4-6 years
Cet
・
Bếp
Senior Web Developer
More than one year
and development of the new projects. Analysis and compilation of requirements. Develop new functionality to applications in production. Management of MySQL databases. Creation of web services (SOAP, REST) Studies Universidad Autónoma de Occidente, 2013 Computer technologist Idioms Native Spanish Intermediate English Projects ChatPlus Application to give support (CHAT) in real time Backend: API rest with NodeJs, Express, mongoDB and WebSockets with (Socket.io) Frontend: Angular 4, TypeScript, JavaScript, HTML, CSS Creation of a widget to embed the chat in the different clients Pymes+2 Accounting software Develop different modules that make up the application
Open to opportunities
Full-time / Interested in working remotely
4-6 years
Universidad Autonoma de Occidente
・
Informatica
Consultant – Owner @亮點顧問有限公司 - Enlightened Consulting2018 ~ Present
・
Consultant - Owner
Within one month
enlightenedservices.org - Provide wealth solutions to clients – https://brighttrades.net General Manager • 波思貝有限公司 - Posebay AugustApril 2023 Marketing agency - Hire and manage a marketing team : marketing manager, operations manager, and customer service agents and manager. - Set up and manage live chat, advertising, support ticketing, social media, SEO & build websites - Manage client's marketing budget in the cryptocurrency, casino and camping industries Finance Manager • Iron Group SeptemberOctoberHired and mentored accountants & payment-assistant - Centralized consolidation and month-end processes across all entities which caused closing and consolidation times to be halved.
Employed
Full-time / Interested in working remotely
6-10 years
Chartered Institute of Management Accountants
・
Certificate in Business Accounting
Freelancer @Freelancer at PeoplePerHour2023 ~ Present
・
Within one year
saleem/ Work Experience FebruaryPresent Lahore, Pakistan Freelancer at PeoplePerHour https://www.peopleperhour.com/freelancer/business/zahid-saleem-customer-support-email-support-qvwaymm#offers Market research & Sales (Remote), Lead Generate (Remote), Appointment Setter (Remote), Data Entry & Research (Remote), Customer Service (Remote), Customer Support - Live Chat, Email handling & Phone Calls (Remote), Virtual Assistant (Remote), Debt Collector (6 month project - Remote), Complaints Handling (Remote), Social media Post Creation (Posts, Videos at Canva), Virtual Assistant Business Development JanJan 2023 Lahore, Pakistan Customer Support Supervisor Digital Billing Services Leading a team & managing customer service representatives.
Employed
Full-time / Interested in working remotely
10-15 years
University of the Punjab
・
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
More than one year
Personal Virtual Assistant • NFT Moderator • Chat Support • Email Support • Office Administrator
JRNY Club
・
2022 ~ Present
Professional Background
Current status
Job Search Progress
Professions
Customer Service / Support, Elementary / Middle / High School Teacher, Other
Fields of Employment
Education, Job Training, E-Commerce
Work experience
6-10 years
Management
I've had experience in managing 5-10 people
Skills
Languages
English
・
Fluent
Tagalog
・
Professional
Job search preferences
Positions
Customer Service Representative/Administrative Staff
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
Yes, I'm currently a full-time freelancer
Educations
School
Aphrodite Training and Assessement Services
Major
Call Center Training NCII
Conie S. Baltao
Customer Service Representative/Administrative Staff/Discord Moderator/Trainer
Philippines
- I am able to handle multiple tasks on a daily basis.
- I use creative approach to problem solve.
- I have experience working as part of a team and individually.
- I am flexible in my working hours, being to work evenings and weekends.
- I am hardworking and always the last to leave the office in the evening.
- I am honest and trustworthy.
- I always energetic and eager to learn new skills.
- I work with the team to provide imaginative solutions for our customers.
Work Experience
April 2022 - Present
Freelance (NFT Discord Moderator) JRNY Club
Answering concerns about supporting tickets in discord, and also engaging the community. Always protect the server from scammers, spammers and bots.
July 2020 - January 2021
Customer Service Representative/Administrative Staff G8 Marketing Inc
Handling customers regarding their concerns, complaints and refunds through calls, chat and emails.
May 2019 - March 2020
Universal Banker (Field Officer) Citibank N.A
Credit Card Department
May 2018 - February 2019
Product Demonstrator Trainer Led Management Services
I trained my co-employees about the new model of the phone, and helped our customers with their concerns.
May 2017 - April 2018
TEACHER ADVISER Higher Ground Baptist Academy Foundation Inc
I am a Grade 3 Advisory Teacher.
May 2016 - March 2017
TEACHER ADVISER Our Lady of Grace School of Caloocan
I am Preschool Teacher of Nursery, Kinder and Preparatory.
August 2015 - May 2016
Teacher Aide Our Lady of Grace School of Caloocan
Assistant Teacher, assists the students in their lessons. And always check the students if they're okay.
Education
2021 - 2021
Aphrodite Training and Assessment Services
Call Center Training NCII
2011 - 2015
Global Reciprocal College
Bachelor in Elementary Education,Special Education
2007 - 2011
ArkongBato National High School
Graduate
2001 - 2007
P.R. Sandiego Elementary School
Elementary Graduate
Skills
- Marketing
- Microsoft Office
- Google Drive
- Google Sheets
- Administrative Skills
- Administration Support
- Moderator
- Email Support
- Email Handling
- Chat Support
- Customer Service
- NFT
- Cryptocurrency
- Trainer
Languages
- English — Fluent
- Tagalog — Professional
Conie S. Baltao
Customer Service Representative/Administrative Staff/Discord Moderator/Trainer
Philippines
- I am able to handle multiple tasks on a daily basis.
- I use creative approach to problem solve.
- I have experience working as part of a team and individually.
- I am flexible in my working hours, being to work evenings and weekends.
- I am hardworking and always the last to leave the office in the evening.
- I am honest and trustworthy.
- I always energetic and eager to learn new skills.
- I work with the team to provide imaginative solutions for our customers.
Work Experience
April 2022 - Present
Freelance (NFT Discord Moderator) JRNY Club
Answering concerns about supporting tickets in discord, and also engaging the community. Always protect the server from scammers, spammers and bots.
July 2020 - January 2021
Customer Service Representative/Administrative Staff G8 Marketing Inc
Handling customers regarding their concerns, complaints and refunds through calls, chat and emails.
May 2019 - March 2020
Universal Banker (Field Officer) Citibank N.A
Credit Card Department
May 2018 - February 2019
Product Demonstrator Trainer Led Management Services
I trained my co-employees about the new model of the phone, and helped our customers with their concerns.
May 2017 - April 2018
TEACHER ADVISER Higher Ground Baptist Academy Foundation Inc
I am a Grade 3 Advisory Teacher.
May 2016 - March 2017
TEACHER ADVISER Our Lady of Grace School of Caloocan
I am Preschool Teacher of Nursery, Kinder and Preparatory.
August 2015 - May 2016
Teacher Aide Our Lady of Grace School of Caloocan
Assistant Teacher, assists the students in their lessons. And always check the students if they're okay.
Education
2021 - 2021
Aphrodite Training and Assessment Services
Call Center Training NCII
2011 - 2015
Global Reciprocal College
Bachelor in Elementary Education,Special Education
2007 - 2011
ArkongBato National High School
Graduate
2001 - 2007
P.R. Sandiego Elementary School
Elementary Graduate
Skills
- Marketing
- Microsoft Office
- Google Drive
- Google Sheets
- Administrative Skills
- Administration Support
- Moderator
- Email Support
- Email Handling
- Chat Support
- Customer Service
- NFT
- Cryptocurrency
- Trainer
Languages
- English — Fluent
- Tagalog — Professional