CakeResume Talent Search

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On
4〜6年
6〜10年
10〜15年
15年以上
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Avatar of the user.
Past
Support Retail Specialist @Teletech
2022 ~ 2024
1ヶ月以内
Word
Google Sheets
Google Drive
無職
就職希望
フルタイム / リモートワークに興味あり
4〜6年
TESDA: Technical Education and Skills Development Authority
Introduction to Caregiving
Avatar of Mai Ki.
Avatar of Mai Ki.
Data Entry Specialist/Booking Agent @E-assist Virtual Outsourcing Services
2020 ~ 現在
E-assist Virtual Outsourcing Services/Data Entry Specialist
1年以内
Christine Maike · Virtual Assistant · Customer Service Representative· Data Entry Specialist· ESL Teacher Cebu City, Cebu, Philippines Personal Details Date of birth: November 7, 1995 Gender: Female Nationality: Filipino Civil Status: Single Skills Email Management Calendar Management Chat Support Data Entry Shopify VA Microsoft Office/Google Docs Administrative Skills Work Experience Data Entry Specialist/Booking Agent • E-assist Virtual Outsourcing Services NovemberPresent As a Data Entry Specialist/Booking Agent, I was tasked with performing more essential transportation tasks. Tasks include quoting customer requests, tracking shipments, scheduling pending shipments, tracking and tracing existing shipments and shipment updates to
Interpersonal Skills
Ability To Work Under Pressure
Project Completion
フルタイム / リモートワークのみ
4〜6年
Cebu Technological University
Bachelor of Science in Development
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Avatar of the user.
Freelance (NFT Discord Moderator) @JRNY Club
2022 ~ 現在
Customer Service Representative/Administrative Staff
1年以上
Marketing
Microsoft Office
Google Drive
フルタイム / リモートワークに興味あり
6〜10年
Aphrodite Training and Assessement Services
Call Center Training NCII
Avatar of Retno Widiantoro.
Avatar of Retno Widiantoro.
Customer Experience & Support Logistic @Janio Asia
2020 ~ 現在
Customer Success / Marketing Specialist / Account Executive / Operation / Community
3ヶ月以内
up customer cases/inquiry. Make report lost parcel to the client and followed up with the claims team. Outbound email/calls to the client regarding the delivery exception (Bad address/Rejected by the consignee/Prohibited items). A day 30/ticket. Customer Support ECommerce PT Bimasakti Multi Sinergi, Indonesia • OctoberJune 2020 Interaction with customers using multiple channels, such as: Calls: Both Inbound & Outbound, Live Chat, Freshdesk email, WhatsApp Business, Social Media Platform. Monitoring and ensuring all payment/order from customers running well with helpdesk tools (CPanel/API), and minimizing
Excel
Email Management
Email Support
就職中
フルタイム / リモートワークに興味あり
4〜6年
University Technology of Yogyakarta, Indonesia
Informathics
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フルタイム / リモートワークに興味あり
6〜10年
Avatar of Payal Prajapati.
Avatar of Payal Prajapati.
Software Developer @Siemens Technology
2018 ~ 現在
Software Developer
1年以上
on in-built tools to help ease the process for the development teams. Have working Experience with TFS server, MTM. Worked with PSExec tool to execute test cases on remote machines for verifying remote assist related test cases. [2 machines are involved for such scenarios]. Projects : Support Soft - A self-heal plus assisted support product. The product has both desktop and web applications. It is a highly technical product which contains modules like Chat Support, Ticket Request System, Account Management, Remote Support and self-heal. Centralized Run Environment - Project uses TCM.exe
Automation Framework Development
Team Foundation Server
Powershell Scripting
フルタイム / リモートワークに興味あり
4〜6年
Krupajal Engineering College
Bachelor of Technology B.Tech. Computer Science and Engineering
Avatar of Kim Anh.
Avatar of Kim Anh.
Past
Cook @Scmc clubhouse
2023 ~ 2024
Cook
6ヶ月以内
cuối năm Support the team to prepare ingredients for cooking for year-end parties and events Baker • Petit coffee and bread thángtháng| partime job Hỗ trợ công việc nướng bánh vào ca đêm với sự sắp sếp của quản lý . Đảm bảo sản phẩm bánh đúng số lượng và chất lượng Support baking work on night shift . Make sure bread products are correct and quality Demi • Minamoto Japanesse restaurant thángtháng| hot-cold kitchen Chịu trách nhiệm làm cá , sushi , sashimi . Kiểm tra hàng hoá và kiểm kê số lượng tồn kho hàng tháng để vừa đánh ứng
Excel
PowerPoint
word
無職
就職希望
フルタイム / リモートワークに興味なし
4〜6年
Cet
Bếp
Avatar of Brahian Steveen Giraldo Medina.
Senior Web Developer
1年以上
and development of the new projects. Analysis and compilation of requirements. Develop new functionality to applications in production. Management of MySQL databases. Creation of web services (SOAP, REST) Studies Universidad Autónoma de Occidente, 2013 Computer technologist Idioms Native Spanish Intermediate English Projects ChatPlus Application to give support (CHAT) in real time Backend: API rest with NodeJs, Express, mongoDB and WebSockets with (Socket.io) Frontend: Angular 4, TypeScript, JavaScript, HTML, CSS Creation of a widget to embed the chat in the different clients Pymes+2 Accounting software Develop different modules that make up the application
Node.js
PHP
JavaScript
就職希望
フルタイム / リモートワークに興味あり
4〜6年
Universidad Autonoma de Occidente
Informatica
Avatar of Jonathan.
Avatar of Jonathan.
Consultant – Owner @亮點顧問有限公司 - Enlightened Consulting
2018 ~ 現在
Consultant - Owner
1ヶ月以内
enlightenedservices.org - Provide wealth solutions to clients – https://brighttrades.net General Manager • 波思貝有限公司 - Posebay AugustApril 2023 Marketing agency - Hire and manage a marketing team : marketing manager, operations manager, and customer service agents and manager. - Set up and manage live chat, advertising, support ticketing, social media, SEO & build websites - Manage client's marketing budget in the cryptocurrency, casino and camping industries Finance Manager • Iron Group SeptemberOctoberHired and mentored accountants & payment-assistant - Centralized consolidation and month-end processes across all entities which caused closing and consolidation times to be halved.
Communication
CRM
Digital Marketing
就職中
フルタイム / リモートワークに興味あり
6〜10年
Chartered Institute of Management Accountants
Certificate in Business Accounting
Avatar of Zahid Saleem.
Avatar of Zahid Saleem.
Freelancer @Freelancer at PeoplePerHour
2023 ~ 現在
1年以内
saleem/ Work Experience FebruaryPresent Lahore, Pakistan Freelancer at PeoplePerHour https://www.peopleperhour.com/freelancer/business/zahid-saleem-customer-support-email-support-qvwaymm#offers Market research & Sales (Remote), Lead Generate (Remote), Appointment Setter (Remote), Data Entry & Research (Remote), Customer Service (Remote), Customer Support - Live Chat, Email handling & Phone Calls (Remote), Virtual Assistant (Remote), Debt Collector (6 month project - Remote), Complaints Handling (Remote), Social media Post Creation (Posts, Videos at Canva), Virtual Assistant Business Development JanJan 2023 Lahore, Pakistan Customer Support Supervisor Digital Billing Services Leading a team & managing customer service representatives.
Canva
Google Drive
Communication
就職中
フルタイム / リモートワークに興味あり
10〜15年
University of the Punjab
Sociology

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UI designer -UX
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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
1年以上
Personal Virtual Assistant • NFT Moderator • Chat Support • Email Support • Office Administrator
JRNY Club
2022 ~ 現在
Philippines
Professional Background
現在の状況
求人検索の進捗
Professions
Customer Service / Support, Elementary / Middle / High School Teacher, Other
Fields of Employment
教育, 職業訓練, Eコマース
職務経験
6〜10年
Management
I've had experience in managing 5-10 people
スキル
Marketing
Microsoft Office
Google Drive
Google Sheets
Administrative Skills
Administration Support
Moderator
Email Support
Email Handling
Chat Support
Customer Service
NFT
Cryptocurrency
Trainer
言語
English
流暢
Tagalog
ビジネスレベル
Job search preferences
希望のポジション
Customer Service Representative/Administrative Staff
求人タイプ
フルタイム
希望の勤務地
リモートワーク
リモートワークに興味あり
Freelance
はい、現在はフルタイムのフリーランスです。
学歴
学校
Aphrodite Training and Assessement Services
専攻
Call Center Training NCII
印刷

Conie S. Baltao

Customer Service Representative/Administrative Staff/Discord Moderator/Trainer

  Philippines

- I am able to handle multiple tasks on a daily basis.
- I use creative approach to problem solve.
- I have experience working as part of a team and individually.
- I am flexible in my working hours, being to work evenings and weekends.
- I am hardworking and always the last to leave the office in the evening.
- I am honest and trustworthy.
- I always energetic and eager to learn new skills.
- I work with the team to provide imaginative solutions for our customers.

    

Work Experience

April 2022 - Present

Freelance (NFT Discord Moderator)  JRNY Club

Answering concerns about supporting tickets in discord, and also engaging the community. Always protect the server from scammers, spammers and bots.

July 2020 - January 2021

Customer Service Representative/Administrative Staff  G8 Marketing Inc

Handling customers regarding their concerns, complaints and refunds through calls, chat and emails.

May 2019 - March 2020

Universal Banker (Field Officer)  Citibank N.A

Credit Card Department

May 2018 - February 2019

Product Demonstrator Trainer  Led Management Services

I trained my co-employees about the new model of the phone, and helped our customers with their concerns.

May 2017 - April 2018

TEACHER ADVISER  Higher Ground Baptist Academy Foundation Inc

I am a Grade 3 Advisory Teacher.

May 2016 - March 2017

TEACHER ADVISER  Our Lady of Grace School of Caloocan

I am Preschool Teacher of Nursery, Kinder and Preparatory.

August 2015 - May 2016

Teacher Aide  Our Lady of Grace School of Caloocan

Assistant Teacher, assists the students in their lessons. And always check the students if they're okay.

Education

2021 - 2021

Aphrodite Training and Assessment Services

Call Center Training NCII

2011 - 2015

Global Reciprocal College

Bachelor in Elementary Education,Special Education

2007 - 2011

ArkongBato National High School

Graduate

2001 - 2007

P.R. Sandiego Elementary School

Elementary Graduate

Skills


  • Marketing
  • Microsoft Office
  • Google Drive
  • Google Sheets
  • Administrative Skills
  • Administration Support
  • Moderator
  • Email Support
  • Email Handling
  • Chat Support
  • Customer Service
  • NFT
  • Cryptocurrency
  • Trainer

Languages


  • English — Fluent
  • Tagalog — Professional
Resume
プロフィール

Conie S. Baltao

Customer Service Representative/Administrative Staff/Discord Moderator/Trainer

  Philippines

- I am able to handle multiple tasks on a daily basis.
- I use creative approach to problem solve.
- I have experience working as part of a team and individually.
- I am flexible in my working hours, being to work evenings and weekends.
- I am hardworking and always the last to leave the office in the evening.
- I am honest and trustworthy.
- I always energetic and eager to learn new skills.
- I work with the team to provide imaginative solutions for our customers.

    

Work Experience

April 2022 - Present

Freelance (NFT Discord Moderator)  JRNY Club

Answering concerns about supporting tickets in discord, and also engaging the community. Always protect the server from scammers, spammers and bots.

July 2020 - January 2021

Customer Service Representative/Administrative Staff  G8 Marketing Inc

Handling customers regarding their concerns, complaints and refunds through calls, chat and emails.

May 2019 - March 2020

Universal Banker (Field Officer)  Citibank N.A

Credit Card Department

May 2018 - February 2019

Product Demonstrator Trainer  Led Management Services

I trained my co-employees about the new model of the phone, and helped our customers with their concerns.

May 2017 - April 2018

TEACHER ADVISER  Higher Ground Baptist Academy Foundation Inc

I am a Grade 3 Advisory Teacher.

May 2016 - March 2017

TEACHER ADVISER  Our Lady of Grace School of Caloocan

I am Preschool Teacher of Nursery, Kinder and Preparatory.

August 2015 - May 2016

Teacher Aide  Our Lady of Grace School of Caloocan

Assistant Teacher, assists the students in their lessons. And always check the students if they're okay.

Education

2021 - 2021

Aphrodite Training and Assessment Services

Call Center Training NCII

2011 - 2015

Global Reciprocal College

Bachelor in Elementary Education,Special Education

2007 - 2011

ArkongBato National High School

Graduate

2001 - 2007

P.R. Sandiego Elementary School

Elementary Graduate

Skills


  • Marketing
  • Microsoft Office
  • Google Drive
  • Google Sheets
  • Administrative Skills
  • Administration Support
  • Moderator
  • Email Support
  • Email Handling
  • Chat Support
  • Customer Service
  • NFT
  • Cryptocurrency
  • Trainer

Languages


  • English — Fluent
  • Tagalog — Professional