CakeResume Talent Search

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4-6 years
6-10 years
10-15 years
More than 15 years
Avatar of Sage Hollingsworth.
Avatar of Sage Hollingsworth.
Past
Information Desk Receptionist @West Jefferson Medical Center
2014 ~ 2017
Customer Service Representative
Within one month
energetic and results-oriented with exemplary passion for providing a meaningful impact whenever possibleNew Orleans, Louisiana, USA Sage Hollingsworth | LinkedIn Work History: Escalation Team Specialist Accredo Specialty Pharmacy MarchMarch 2024 • Efficiently processed escalated concerns for medical claims and prescription drug orders via phone, email, and chat while maintaining professionalism and empathy. • Liaised between providers, insurance companies, and patients to expedite orders and resolve any issues or discrepancies. • Provided exceptional customer service by maintaining a 92% one-call resolution rate consistently ensuring patient satisfaction. • Set clear expectations, monitored phone calls, and provided feedback to assist 15+ agents
Emotional Intelligence
Case Management
HIPPA
Unemployed
Ready to interview
Full-time / Remote Only
6-10 years
Jospeh S. Clark Preparatory
*
Avatar of Li-Chia Cheng.
Avatar of Li-Chia Cheng.
Freelance Product Designer (Available for Contracts) @Self Employed
2023 ~ Present
Senior UI/UX designer / Product designer
Within one month
Li-Chia Cheng UX & Product Designer | 5 years of creating meaningful experiences through research-driven design I’m James Cheng, a UX designer and strategist with a focus on designs that puts empathy and data at the forefront. My background in customer service has given me a unique take on balancing the needs of businesses and users. After completing a Masters in Human-Technology Interaction in Tampere, Finland, I’ve since worked in various agency and in-house roles across industries such as e-commerce, web3, healthtech, and fintech. My goal is to create digital experiences that
Design Thinking
Product Design
UX Design
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Tampere University
Human Technology Interaction
Avatar of the user.
Avatar of the user.
Past
UX Designer @美商普維股份有限公司台灣分公司
2020 ~ 2022
UI/UX Designer
Within one month
UI/UXDesign
Service Design
Sketch
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
National Chiao Tung University
Institute of Applied Art
Avatar of the user.
Avatar of the user.
Past
Senior Product Application Engineer @Mi Equipment
2021 ~ 2023
Senior Engineer
Within one month
DOE
FMEA Risk Analysis
MES
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Chung Yuan Christian University
Physic
Avatar of 陳祥瑋.
Avatar of 陳祥瑋.
Past
UX Designer @Spark Protein 星睿食品
2022 ~ 2023
UIUX 產品設計
Within one month
Software Figma Sketch Builder.io Procreate Photoshop Illustrator After Effects Rive Flinto Skill 線框圖 Wireframe 介面設計 UI Design 視覺模型 Mockup 微動畫 Micro Animation 原型設計 Prototype 設計系統 Design System 同理心地圖 Empathy Map 競品分析 Competitive Audit 使用者旅程地圖 User Journey Map 可用性測試 Usability Testing 情境故事板 Storyboard 人物誌 Persona 親和圖 Affinity Diagram 質化訪談 Interview 量化問卷 Questionnaire
線框圖 Wireframe
介面設計 UI Design
視覺模型 Mockup
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
亞洲大學 Asia University
商品設計
Avatar of Allen Liu.
Avatar of Allen Liu.
Past
Sr. Product Designer @OneDegree
2022 ~ Present
Product Designer (UI/UX)
Within two months
Chia Peng Liu Product Designer I have over 5 years of product design experience background in fintech, SaaS, E-commerce & entertainment field. Multidisciplined professional across user-centered design and development. Put empathy on user's needs, communicate and collaborate with engineers, finding the best solution between design and development. He focusing on user experience design workflow, then designing and implementing that feasible proposal to solve problems. I love to keep learning trend in UI / UX and development techniques. Try to design products with better user experience, high quality, and increasing conversion rate, dedicating to
ui/ux
Zeplin
Illustrator
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Ming Chuan University
Digital Media Design
Avatar of Eason Lin林鈺昇.
Avatar of Eason Lin林鈺昇.
Past
Senior Product Designer @OneDegree
2021 ~ 2022
Senior Product Designer
Within three months
Eason Lin 林鈺昇 Over 10 years of interaction and graphic design experience in various industries. Including InsurTech, OTT, E-Commerce, advertising agency, and technology of long-term healthcare.Good at cross-departmental collaboration and cross-platform UIUX design (including Web / iOS / Android / TVos / Smart TV) [email protected] https://www.linkedin.com/in/eason-lin-855b2971 WORK EXPERIENCE Senior Product Designer • OneDegree SEPOCTMentored and guided assigned junior designers - Collaborated with cross-functional teams such as product managers, engineers, and stakeholders to define and prioritize
Sketch
Zeplin
Prototype
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
世新大學 Shih Hin University
DEPARTMENT OF PUBLIC RELATIONS & ADVERTISING
Avatar of Saori Hsieh.
Avatar of Saori Hsieh.
Devolopment Assistant Manager @Jardine Restaurant Group
2023 ~ Present
系統分析師
Within one month
limited resources. - Identified root causes and promptly devised solutions to tackle immediate critical problems. 2. Strong Analytical Skills: - Successfully took over unfinished projects and new assignments after the departure of former engineers. - Quickly grasped the company's programming logic, ensuring timely project launches. 3. Empathy and User-Centric Approach: - When designing new system processes, empathized with users by considering various scenarios from their perspective. - Anticipated challenges users may encounter and proposed suitable system process designs, eliminating cumbersome tasks. Experiences Assistant Manager • Jardine Restaurant Group AprilPresent Led team for effective collaboration. Specialized
C#.NET development
C# ASP.NET
System Analyst
Employed
Open to opportunities
Full-time / Interested in working remotely
10-15 years
Providence University
資訊管理學系
Avatar of 琇涵 楊.
Within one month
s most disruptive brands, being one of the top performers of a collective team of highly capable, passionate and driven people who deploy technology and maximize data to fuel our customers’ success. Educator • Happy Time Education Institution SepJul 2022 Designed adapted teaching methods, swiftly responding to students' needs with empathy and understanding, fostering an environment of compassion and kindness while guiding their learning journey with grace. Project Instructor for Overseas Youth Volunteering Program • Charming Will Foundation Winter & SummerGuided a number of young American volunteers in online teaching to the Taiwanese students in remote areas, cultivating their confidence, refining
Problem Solving
Agility and Adaptability
Growth Mindset
4-6 years
Taipei National University of the Arts
戲劇學系
Avatar of the user.
Avatar of the user.
Executive @Nirvana Asia Group
2022 ~ Present
INSURANCE AGENT
Within three months
Able To Work In Teams
Think Out Of The Box
Good Communication
6-10 years
MONASH UNIVERSITY MALAYSIA
BACHELOR IN BUSINESS AND COMMERCE, Accountancy and Finance

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within one month
課程企劃專員
Logo of Ivy League Analytical English Co., Ltd..
Ivy League Analytical English Co., Ltd.
2022 ~ Present
Taiwan, 台灣
Professional Background
Current status
Employed
Job Search Progress
Ready to interview
Professions
Foreign Language Educator, Content Creator, Project Management
Fields of Employment
Education, Publishing
Work experience
1-2 years
Management
None
Skills
Empathy
Attention To Detail
Grammar integration
Interpretation
Translation
Customer Relationship
Observational Skills
Photography
Video Editing
專案管理
文案撰寫
Languages
English
Professional
Japanese
Intermediate
Korean
Beginner
Job search preferences
Positions
None specified
Job types
Full-time
Locations
Taiwan, 台灣
Remote
Interested in working remotely
Freelance
Yes, I freelance in my spare time
Educations
School
National Kaohsiung University of Science and Technology
Major
Applied Foreign Languages
Print

Ming-Chi Tsai

A language enthusiast speaks four languages. An observant listener with patience. Be able to quickly clarify the crux of the problem. Enjoying the sense of accomplishment through solving problems for others by making proper suggestions. 

  Taipei, Taiwan           [email protected]            (+886)976331656

Education


2015 - 2020

National Kaohsiung University of Science and Technology

B.A in Applied Foreign Languages

2019 - 2019

Meiji University (Tokyo)

Business Administration (exchange student)

Work Experience

Online Courses Specialist

Ivy League Analytical English Co., Ltd.

Mar 2022 - Present
Taipei, Taiwan

【Online Courses】
・Developed and launched six online courses, with one best-selling purchased by over 300 people among all the courses

・Explained and answered English questions
【Social Media】
・Created new contents resulting in 2000 increase in followers on Instagram in two months
【Social Media-Podcast】
・Achieved over 4,600,000 total downloads within 2 years.(2024.3)
・Received as one of the “Popular Podcast Award” in two consecutive years by Mixerbox
・Achieved a 4.8/5 average listener rating(with 634 reviews)

Barista Intern

The Yuan Coffee

Mar 2021 - Jul 2021
Tainan, Taiwan

・Prepared and served drinks, including coffee and speciality
・Made suggestion based on customers' preference
・Served customers and took orders

Server

Lakeshore Hotel

Jul 2020 - Nov 2020
Tainan, Taiwan

・Greeted 100+ customers and escorted them to seats
・Replenished and stock service stations, cabinets

Campus Experience

2016 Goodwill Ambassador

.Attended international conference, ceremony
.Greeted guests

Skills

Soft Skills


  • Attention to Details
  • Observation
  • Communication
  • Empathy

Hard Skills


  • Reception
  • Grammar Integration
  • Interpretation
  • Photography
  • Films Editing

Languages


  • Mandarin — Native 
  • Taiwanese— Native
  • English — Advanced (TOEIC 875)
  • Japanese — Intermediate (JLPT N2)
  • Korean — Basic
Resume
Profile

Ming-Chi Tsai

A language enthusiast speaks four languages. An observant listener with patience. Be able to quickly clarify the crux of the problem. Enjoying the sense of accomplishment through solving problems for others by making proper suggestions. 

  Taipei, Taiwan           [email protected]            (+886)976331656

Education


2015 - 2020

National Kaohsiung University of Science and Technology

B.A in Applied Foreign Languages

2019 - 2019

Meiji University (Tokyo)

Business Administration (exchange student)

Work Experience

Online Courses Specialist

Ivy League Analytical English Co., Ltd.

Mar 2022 - Present
Taipei, Taiwan

【Online Courses】
・Developed and launched six online courses, with one best-selling purchased by over 300 people among all the courses

・Explained and answered English questions
【Social Media】
・Created new contents resulting in 2000 increase in followers on Instagram in two months
【Social Media-Podcast】
・Achieved over 4,600,000 total downloads within 2 years.(2024.3)
・Received as one of the “Popular Podcast Award” in two consecutive years by Mixerbox
・Achieved a 4.8/5 average listener rating(with 634 reviews)

Barista Intern

The Yuan Coffee

Mar 2021 - Jul 2021
Tainan, Taiwan

・Prepared and served drinks, including coffee and speciality
・Made suggestion based on customers' preference
・Served customers and took orders

Server

Lakeshore Hotel

Jul 2020 - Nov 2020
Tainan, Taiwan

・Greeted 100+ customers and escorted them to seats
・Replenished and stock service stations, cabinets

Campus Experience

2016 Goodwill Ambassador

.Attended international conference, ceremony
.Greeted guests

Skills

Soft Skills


  • Attention to Details
  • Observation
  • Communication
  • Empathy

Hard Skills


  • Reception
  • Grammar Integration
  • Interpretation
  • Photography
  • Films Editing

Languages


  • Mandarin — Native 
  • Taiwanese— Native
  • English — Advanced (TOEIC 875)
  • Japanese — Intermediate (JLPT N2)
  • Korean — Basic