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Avatar of Nguyen Quan.
Avatar of Nguyen Quan.
Software Specialist @Elekta
2020 ~ Présent
Senior Software Engineer
Dans 1 mois
user, Ability of working in team or individually Friendly, keen on sport, music, and travel Looking for a higher duty and more challenging position. Kinh nghiệm làm việc Software Specialist • Elekta thángPresent - Customer Medical support - Troubleshooting software medical by contract, - Manage SQL, fix errors on the customers system. Information Technology System Administrator • Tek Experts thángthángSupport customers to solve the issue on Software base on Windows environment. - Check for hazards and replace equipment. Support partners to handle IT-related issues at the site. - Upgrade equipment and solutions. There is a professional handling consulting unit.
Communication
SQL Server
Troubleshooting Hardware and Software Problems
Employé
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
4 à 6 ans
University of Information Technology
Avatar of the user.
Avatar of the user.
資深工程師 @旭聯科技股份有限公司
2018 ~ Présent
前端工程師
Dans 1 mois
Angular
Tailwind CSS
MS SQL
Reputation Credits1
Employé
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
6 à 10 ans
崑山科技大學 Kun Shan University
資訊傳播科系
Avatar of the user.
Avatar of the user.
Past
Systems Engineer (Maintenance & Security) @Alliance Healthcare Group
2022 ~ 2023
IT Administrator, IT Analyst, Cyber security, System & Network Administrator
Dans 1 mois
System Administration
Network Security
Web Security
Sans Emploi
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
6 à 10 ans
NCC Education, UK
Cyber Security
Avatar of Ian Lin.
Avatar of Ian Lin.
FAE @全景軟體股份有限公司(Changing Information Technology)
2021 ~ Présent
Dans 1 mois
Ian Lin Result-oriented professional with expertise in Management Information Systems (MIS) development and Field Application Engineering (FAE) in the cybersecurity industry. Skilled in providing technical support, software development, and customer relationship management. Seeking a challenging role to leverage technical expertise and contribute to the success of innovative software solutions. Hsinchu, Hsinchu City, Taiwan Work Experience FAE • 全景軟體股份有限公司(Changing Information Technology) 九月Present ‧ Provided pre-sales and post-sales technical support for software products in the cybersecurity industry. ‧ Collaborated with sales teams to understand customer requirements
Dreamweaver
Sublime Text
Sony Vegas
Employé
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
4 à 6 ans
National Chung Hsing University
Management Information System
Avatar of Sean Wang.
Avatar of Sean Wang.
Past
資訊工程師 @六點資訊科技有限公司
2023 ~ 2024
軟體工程師
Dans 1 mois
implementation challenges within systems. I specialize in integrating diverse user contexts and crafting solutions based on available resources. I enjoy analyzing the essence of things through multidimensional observation. New Taipei City, [email protected] Academic qualifications 2008//06 Chihlee University of Technology Information management Bachelor's graduation 2005//06 Ger Jyh Senior High School Data Processing Department Vocational high school graduate Work experience Information Engineer • Six Dots Information Technology CO., LTD 2023//01 Responsible for coordinating client communication, assisting the Project Manager in project control, planning
C# .NET Core
T-SQL
JavaScript / ES6 / jQuery
Sans Emploi
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
6 à 10 ans
致理科技大學 Chihlee University of Technology
Information Management
Avatar of 吳正文.
Avatar of 吳正文.
技術維運部經理 @紅心辣椒娛樂科技股份有限公司(台灣)
2008 ~ Présent
Project Lead / Tech Lead / Team Lead / Technical Manager
Dans 1 mois
Marco Wu Senior IT Specialist & Product Manager Taipei City, Taiwan Experience in establishing information architecture and managing technical teams in the retail, distribution, and online gaming industries, ensuring that information technology keeps pace with the evolving landscape from physical to virtual, and from online to offline. I simultaneously possessed project management skills, operational planning, cross-industry collaboration, cost management, and data analysis report generation, with experience in implementing over 10 online gaming product projects. Work History IT Department Manager, Product Manager • Cayenne Entertainment Technology Co., Ltd. JulyPresentSystem Architecture Engineer SpecialistTechnical Maintenance Department Team Leader, International Support
Linux System Administration
System Engineering
Network Administration
Employé
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
Plus de 15 ans
台北城市科技大學
電機
Avatar of the user.
Avatar of the user.
Past
Senior iOS Developer @Nogle Taiwan
2021 ~ 2023
Senior iOS App developer
Dans 1 mois
Objective-C
IOS Development
golang
Sans Emploi
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
6 à 10 ans
Feng Chia University
Civil Engineering
Avatar of Budi Prastyo.
Avatar of Budi Prastyo.
Past
Branch Manager @PT. SUKSES MULIA SINERGIA (HR Sinergia Consultant)
2019 ~ 2024
HR Recruitment Manager
Dans 1 mois
ke sekolah SMK - Merancang dan membuat event JOBFAIR konvensional ( Perijinan, penawaran ke perusahaan, pelaporan dan pembiayaan event ) Staff Recruitment • PT RENSHOMORO (RSM Consultant) AgustusJuliProses seleksi dari psikotest sampai interview awal - Memahami alat-alat psikotest ( Creaplin, Pauli, PAT dll) - Menjalin kerjasama dengan Sekolah SMA/SMK dan Perguruan Tinggi PendidikanUnaki Semarang Information Technology - IPK 2.97 / 4.00 Sertifikat Kementrian Ketenagakerjaan Republik Indonesia Credential ID: 3/1142/PK.01.02/III/2023 • MaretForum Dialog Peran Pengantar Kerja dan Petugas Antar Kerja dalam Pelayanan Jaminan Kehilangan Pekerjaan. Kementrian Ketenagakerjaan Republik Indonesia Credential
Microsoft Office
Communication
photoshop
Sans Emploi
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
6 à 10 ans
Unaki Semarang
Information Technology
Avatar of Anggoro Nurockharisma.
Avatar of Anggoro Nurockharisma.
Website Developer @Danata Digital Agency
2021 ~ Présent
IT Support
Dans 2 mois
jaringan. - Memahami dan menerapkan praktik keamanan informasi untuk melindungi data sensitif perusahaan. - Fleksibel dan mampu bekerja dalam lingkungan yang dinamis. - Dan, Mempunyai keterampilan komunikasi yang baik dan dapat bekerja sama dalam tim. Central Jakarta, Central Jakarta City, Jakarta, Indonesia Pengalaman Kerja Website Developer • Danata Digital Agency NovemberPresent Membangun website dengan menggunakan WordPress Elementor Information Technology Help Desk Support • PT Danata Estima Sarana OktoberPresent Instalasi, Pemecehan Masalah, and Pemeliharaan IT (Hardware and Software) PendidikanUniversitas Darma Persada Sistem Informasi Skil IT Support ( Software/Hardware Instalation ) Networking Troubleshooting Maintenance WordPress Website Building Bahasa Indonesian — Bahasa Ibu English — Professional
IT Support ( Software/Hardware Instalation )
Networking
Troubleshooting
Employé
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
6 à 10 ans
Universitas Darma Persada
Sistem Informasi
Avatar of mduduzu mngadi.
Avatar of mduduzu mngadi.
Cyber Security @Loxion connect LTD (PTY)
2024 ~ Présent
Network engineering, system security, cloud and broadband management
Dans 2 mois
mduduzi mngadi I have a good work ethics I Have excellent soft skills, I like people I work under pressure I enjoy life I play music Watch movies and series I enjoy spending time with the family I am both our door and in-door entertainer I spend more time learning and growing my IT skills Durban, South Africa Work Experience Cyber Security Loxion connect LTD (PTY) MarchPresentTaipei, Taiwan Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Information Technology Manager Ebhodwe transport services JanuaryPresentTaipei, Taiwan My
Employé
Prêt à l'interview
Temps plein / Je ne suis pas intéressé par le travail à distance
Plus de 15 ans

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
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Dans 1 mois
Senior Executive
Logo of eteam infoservice pvt Ltd.
eteam infoservice pvt Ltd
2022 ~ Présent
Tamil Nadu, India
Professional Background
Statut Actuel
Employé
Progrès de la Recherche d'Emploi
Professions
Technical Manager, Project Manager, Operations Manager
Fields of Employment
Gestion de Changement, Informatique / Numérique, Organisation / Gestion
Expérience Professionnelle
6 à 10 ans
Management
I've had experience in managing 15+ people
Compétences
Presentation
Leadership
Transition Management
Incident Management
Operating System
Management Tools
Change Management
Project Management
Change Management . Agile Methodologies . Product Vision . Product Development
Scrum Methodology
Excel
Langues
Tamil
Natif ou Bilingue
English
Professionnel
Hindi
Intermédiaire
Job search preferences
Position Désirée
IT Infrastructure
Type d'emploi
Temps plein
Lieu Désiré
Bengaluru, Karnataka, India
Travail à distance
Intéressé par le travail à distance
Freelance
Non.
Éducation
École
Saveetha University
Spécialisation
B.Tech., - Information Technology
Imprimer

ELAVARASAN RAJA

To leverage my expertise in Major Incident Management and Governance to provide exceptional technical support and lead root cause analysis efforts for a reputable organization. Seeking a challenging role that allows me to utilize my skills to drive process improvements and enhance service delivery, while also offering opportunities for professional growth. 

 +91 96001 55722  |    [email protected] |   Tamil Nadu, INDIA.

Career Highlights

Click Here  

Manager - IT Infrastructure | Feb 2024 - Present

Blueberry IT Solutions Consulting Pvt. Ltd. (Contract to Infosys Ltd.)

  • Providing major incident management support to a American multinational infrastructure company (AECOM) in Chennai.
  • Regularly communicating updates to leadership and stakeholders, offering transparent status reports on ongoing incidents & Ensuring the timely resolution of all incidents, adhering to service level agreements.
  • Collaborating with a team of 5+ Major Incident Managers to facilitate the Major Incident Management Process.
  • Documenting major incidents, develop standard templates, run-books, and standard operating procedures (SOPs) for specified tasks, while maintaining records in SharePoint & Ensuring progress towards assigned Continuous Service Improvement (CSI) initiatives.

Major Incident Manager | Jul 2022 - Jan 2024

eTeam Infoservices Pvt. Ltd. (Contract to Accenture Software Solutions Ltd.)

  • Provided major incident management support to a German multinational software company (SAP) in Bangalore.
  • Regularly communicated updates to leadership and stakeholders, offering transparent status reports on ongoing incidents & Ensured the timely resolution of all incidents, adhering to service level agreements.
  • Collaborated with a team of 5+ Hypercare Governance Leads to facilitate the cloud migration of a German multinational software company (SAP) in Bangalore.
  • Documented lessons learned, develop standard templates, run-books, and standard operating procedures (SOPs) for specified tasks, while maintaining records in SharePoint/Confluence.
  • Facilitated daily governance and review meetings with clients during the hypercare period, ensuring progress towards assigned Continuous Service Improvement (CSI) initiatives.

Director | Jun 2019 - Jun 2022

Chetty Exports

  • Successfully managed entire export-import operations as a Merchant Exporter, including food commodities, industrial goods, and medical goods.
  • Developed and executed a primary plan to expand the company's trading activities and enter new opportunity areas and markets outside of traditional business lines. 
  • Took a hands-on approach to overseeing day-to-day business operations and assumed full responsibility for the P&L of the operation, taking corrective actions as necessary.

Senior Executive | Jul 2016 - Jun 2019

Wipro Technologies Ltd.

  • Collaborated with a team of 15+ major incident managers in Chennai to provide Major Incident Management support for MasterCard, a multinational financial services corporation.
  • Engaged with a team of 30+ major incident managers in Pune to deliver Major Incident Management support for HSBC Bank, an international banking giant and for YES Bank, a prominent domestic bank in Mumbai.
  • Provided Transition Management support for HSBC Bank in Pune, collaborating with a team of more than 5 transition managers.

Senior System Engineer | Sep 2015 - Jun 2016

Alphacom Systems & Solutions Pvt. Ltd. (Contract to L&T Infotech.)

  • Contributed to Major Incident Management for CIRCOR International, Inc., a US-based company, while collaborating with a team of 10+ incident managers at L&T Infotech in Mumbai.

Analyst | Oct 2012 - Oct 2014

HCL Technologies Ltd.

  • Worked closely with a team of more than 50 skilled engineers to offer infrastructure support for ACXIOM, a prominent US-based company. 

Technical Consultant | Dec 2011 - Oct 2012 | Mar 2015 - Sep 2015

Sutherland Global Services

  • Partnered with a team of over 80 consultants, delivered voice-based technical support to McAfee Customers, a reputable antivirus company. 

Academics / Professional Certifications

2017

AXELOS Global Best Practice

ITIL Foundation in IT Service Management

2013

EXIN

Cloud Computing Foundation

2013

Cloud University Sponsored By Rackspace Hosting

CLOUDU

2007 - 2011

Saveetha University

B.Tech - Information Technology - 62%

2006 - 2007

Tamil Nadu State Board

Class XII - 69.4%

2004 - 2005

Tamil Nadu Matriculation Board

Class X - 69%

Skills


  • Proficient in ITIL framework for Incident Management, Transition Management, Change Management, Problem Management and IT Operations. 
  • Skilled in Project Management methodologies, including PMP, Agile, and Scrum. 
  • Demonstrated ability to adapt to new methodologies and frameworks quickly to meet evolving business needs.

Tools


  • Proficient in using monitoring tools such as Pingdom, Zabbix, Splunk, Solarwinds, AS400 I series, CONTROL-M, and CA-7.
  • Experienced in utilizing ticketing tools such as Service Now, Jira, BMC Remedy, CA Service Desk, Oracle CRM, and Salesforce.com. 
  • Skilled in working with reporting tools including Power BI and IBM Cognos. 









Resume
Profile

ELAVARASAN RAJA

To leverage my expertise in Major Incident Management and Governance to provide exceptional technical support and lead root cause analysis efforts for a reputable organization. Seeking a challenging role that allows me to utilize my skills to drive process improvements and enhance service delivery, while also offering opportunities for professional growth. 

 +91 96001 55722  |    [email protected] |   Tamil Nadu, INDIA.

Career Highlights

Click Here  

Manager - IT Infrastructure | Feb 2024 - Present

Blueberry IT Solutions Consulting Pvt. Ltd. (Contract to Infosys Ltd.)

  • Providing major incident management support to a American multinational infrastructure company (AECOM) in Chennai.
  • Regularly communicating updates to leadership and stakeholders, offering transparent status reports on ongoing incidents & Ensuring the timely resolution of all incidents, adhering to service level agreements.
  • Collaborating with a team of 5+ Major Incident Managers to facilitate the Major Incident Management Process.
  • Documenting major incidents, develop standard templates, run-books, and standard operating procedures (SOPs) for specified tasks, while maintaining records in SharePoint & Ensuring progress towards assigned Continuous Service Improvement (CSI) initiatives.

Major Incident Manager | Jul 2022 - Jan 2024

eTeam Infoservices Pvt. Ltd. (Contract to Accenture Software Solutions Ltd.)

  • Provided major incident management support to a German multinational software company (SAP) in Bangalore.
  • Regularly communicated updates to leadership and stakeholders, offering transparent status reports on ongoing incidents & Ensured the timely resolution of all incidents, adhering to service level agreements.
  • Collaborated with a team of 5+ Hypercare Governance Leads to facilitate the cloud migration of a German multinational software company (SAP) in Bangalore.
  • Documented lessons learned, develop standard templates, run-books, and standard operating procedures (SOPs) for specified tasks, while maintaining records in SharePoint/Confluence.
  • Facilitated daily governance and review meetings with clients during the hypercare period, ensuring progress towards assigned Continuous Service Improvement (CSI) initiatives.

Director | Jun 2019 - Jun 2022

Chetty Exports

  • Successfully managed entire export-import operations as a Merchant Exporter, including food commodities, industrial goods, and medical goods.
  • Developed and executed a primary plan to expand the company's trading activities and enter new opportunity areas and markets outside of traditional business lines. 
  • Took a hands-on approach to overseeing day-to-day business operations and assumed full responsibility for the P&L of the operation, taking corrective actions as necessary.

Senior Executive | Jul 2016 - Jun 2019

Wipro Technologies Ltd.

  • Collaborated with a team of 15+ major incident managers in Chennai to provide Major Incident Management support for MasterCard, a multinational financial services corporation.
  • Engaged with a team of 30+ major incident managers in Pune to deliver Major Incident Management support for HSBC Bank, an international banking giant and for YES Bank, a prominent domestic bank in Mumbai.
  • Provided Transition Management support for HSBC Bank in Pune, collaborating with a team of more than 5 transition managers.

Senior System Engineer | Sep 2015 - Jun 2016

Alphacom Systems & Solutions Pvt. Ltd. (Contract to L&T Infotech.)

  • Contributed to Major Incident Management for CIRCOR International, Inc., a US-based company, while collaborating with a team of 10+ incident managers at L&T Infotech in Mumbai.

Analyst | Oct 2012 - Oct 2014

HCL Technologies Ltd.

  • Worked closely with a team of more than 50 skilled engineers to offer infrastructure support for ACXIOM, a prominent US-based company. 

Technical Consultant | Dec 2011 - Oct 2012 | Mar 2015 - Sep 2015

Sutherland Global Services

  • Partnered with a team of over 80 consultants, delivered voice-based technical support to McAfee Customers, a reputable antivirus company. 

Academics / Professional Certifications

2017

AXELOS Global Best Practice

ITIL Foundation in IT Service Management

2013

EXIN

Cloud Computing Foundation

2013

Cloud University Sponsored By Rackspace Hosting

CLOUDU

2007 - 2011

Saveetha University

B.Tech - Information Technology - 62%

2006 - 2007

Tamil Nadu State Board

Class XII - 69.4%

2004 - 2005

Tamil Nadu Matriculation Board

Class X - 69%

Skills


  • Proficient in ITIL framework for Incident Management, Transition Management, Change Management, Problem Management and IT Operations. 
  • Skilled in Project Management methodologies, including PMP, Agile, and Scrum. 
  • Demonstrated ability to adapt to new methodologies and frameworks quickly to meet evolving business needs.

Tools


  • Proficient in using monitoring tools such as Pingdom, Zabbix, Splunk, Solarwinds, AS400 I series, CONTROL-M, and CA-7.
  • Experienced in utilizing ticketing tools such as Service Now, Jira, BMC Remedy, CA Service Desk, Oracle CRM, and Salesforce.com. 
  • Skilled in working with reporting tools including Power BI and IBM Cognos.