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Growth & Performance @Hypefast2020 ~ 2024
・
Performance Marketing Manager
Within one month
Stevano Christian Performance Digital Marketing | Growth Marketer | Data Analyst Hello, I’m Stevano. I do Digital Marketing, Data Analytics, and Spreadsheets work. with over 8+ years of experience, I’ve had the incredible opportunity to immerse myself in the ever-evolving world of online performance marketing and data analytics. Jakarta, Indonesia https://stevano.me Work Experience NovemberFebruary 2024 Jakarta, Indonesia Growth & Performance Lead Hypefast Drove ROAS 8 to 10 across all managed brands Managing multi Paid Marketing Channel with around IDR 1 billion monthly budget, between stakeholder and the digital ads operations across
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
BINUS University
・
Information System
資料科學家 主任 @太古汽車集團_英屬維京群島商太古國際汽車股份有限公司台灣分公司2022 ~ Present
・
Data Scientist, Data Analyst, Machine Learning Engineer, Supply Chain Manager, Data Science Manager,
Within one month
Employed
・
Open to opportunities
Full-time / Interested in working remotely
6-10 years
麻省理工學院Massachusetts Institute of Technology
・
Data Science and Machine LearningFull-Stack Engineer @SoundOn 聲浪媒體科技股份有限公司2022 ~ Present
・
全端/後端工程師
Within one month
Employed
・
Not open to opportunities
Full-time / Interested in working remotely
4-6 years
台北科技大學
・
電子工程碩士班
Past
Freelance @j172.tw2024 ~ Present
・
Project Manager、PM、專案經理、UX、網站企劃、產品企劃
Within one month
www.linkedin.com/in/jProject Management： ✦Certified ScrumMaster (Scrum Alliance) ✦Certified Scrum Product Owner (Scrum Alliance) Artificial Intelligence (AI)： ✦Microsoft Certified: Azure AI Fundamentals (AIMicrosoft) Microsoft Azure： ✦Microsoft Certified: Microsoft Azure Fundamentals (AZMicrosoft) Google Cloud Skills Boost： ✦Create and Manage Cloud Resources ✦Google Cloud Computing Foundations: Data, ML, and AI in Google Cloud ✦Google Cloud Computing Foundations: Networking ✦Google Cloud Computing Foundations: Infrastructure in Google Cloud ✦Google Cloud Computing Foundations: Cloud Computing Fundamentals Social Media Marketing: ▶Ads - Measurement Certification (Google) ▶Analytics Certification (Google) ▶Analytics 認證 (Google) ▶LINE Ads Platform - Expert (LINE Corp) ▶LINE Official Account
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
Shih Hsin University
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Depatment of Information Mangement，Group of Information TechnologyThe Most Lightweight and Effective Recruiting Plan
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Definition of Reputation Credits
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Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
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Business Analyst
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Ellen Dougherty
Business Analyst • Philadelphia, US • [email protected]
I am an energetic and motivated client services professional with experience in SaaS platforms, large datasets, analytics, providing actionable insights and managing client relationships in the technology space.
Experience
IntegriChain - Senior Business Analyst
September 2016 - Present
- Define and document new and enhanced report requirements to provide analytical, reporting, and data mart structures than enhance data visualization.
- Collaborate with subject matter experts, developers, and QA teams to manage delivery of newly defined analytics and reports from start to finish.
- Enhance ongoing data processing and deliver efficiencies through critical analysis of data architecture and usage via applied continuous improvement.
- Build client relationships with C-level executives and stakeholders.
- Prepare and participate in customer quarterly business reviews.
- Understand client business and business processes and act as IntegriChain’s advocate to explain the value our services provide.
- Manage the timelines, change requests, and status reports of all client-associated projects.
- Perform necessary analysis and develop data models and corresponding metadata definitions for the enterprise environment and all associated data marts.
- Evaluate and recommend new technologies or process change that will enhance the current environment or provide greater business advantage.
INTURN - Client Services Manager
April 2016 – September 2016
- Responsible for managing day-to-day client relationships, both buyer (retailers) and sellers (brands) of excess inventory.
- Responsible for maintaining a high level of internal operational efficiency and for delivering superior client services.
- Maintained expert knowledge of INTURN’s platform and client success strategy.
- Responsible for customer recovery and retention.
- Consulted clients on optimizing current business and provide timely responses to client questions/issues, which included research/escalation to ensure timely resolution (while maintaining acceptable adherence to service level agreements).
- Collaborated with company leaders to identify, track and improve the key clients KPIs.
- Responsible for identifying opportunities to improve/correct/update existing processes.
StellaService - Client Services Associate
August 2014 - April 2016
- Managed and fostered relationships with StellaService enterprise retail clients, serving as a day-to-day contact.
- Delivered business intelligence through StellaService’s proprietary web-based SaaS data platform as well as GoodData tools.
- Performed on-site, client-facing presentations and QBR’s to company executives and decision makers.
- Conducted monthly webinar meetings to review recent customer service performance data, progress, and current benchmarks.
- Successfully able to upsell clients to purchase additional StellaService data packages and actively engaged in the contract renewal/pricing process.
- Conducted research for and the upselling custom data studies via StellaService’s own SaaS platforms and GoodData visualization tools.
- Developed relevant storylines from data collected by StellaService, using GoodData tools to create informative charts and presentations.
- Drew from relevant white papers and industry research to inform clients of trends in retail/e-commerce/customer service.
- Worked with clients to improve Google search star ratings, powered by StellaService data.
- Scrubbed data for quality and consistency, using Atlassian project management software to report bugs internally.
New York Road Runners (NYRR) - Assistant Manager, Development & Philanthropy
October 2012 - August 2014
- Managed relationships with nearly 400 Charity Partners, including the TCS NYC Marathon and NYC Half Marathon Charity Programs.
- Planned and executed annual Charity Partner conferences to review program policies.
- Taught charity clients how to use NYRR’s proprietary application software and to impart non-profit best practices in fundraising.
- Acted as a customer service rep. to handle issues and manage application periods for marquee events that increased traffic to NYRR.org.
- Organized and presented webinar tutorials/materials on MyNYRR, NYRR’s proprietary application software and internal CRM.
- Planned Charity Partner networking events, working with NYRR event staff and outside vendors, creating a Run of Show independently.
- Managed a relationship with CrowdRise, a social media-based fundraising platform, working closely with the co-founders of Moosejaw.com and actor Edward Norton.
Education
Villanova University - B.A., Political Science
August 2005 - May 2009
- 3.0 GPA & Dean’s List.
- NCAA Division I Varsity Track + Cross Country (full scholarship).
- Top 20 in the United States (1500m run) in 2009, 2010.
- Big East, NCAA and USA Championship qualifier.
Professional Activities
- Organized Women's Networking Forum at IntegriChain's User Conference in October 2017.
- Organized Women's networking events at StellaService between 2014 and 2016.
- 35th Woman (24th American) in the 2013 Chicago Marathon with a time of 2:49:53.
- Volunteer at 5 Under 40 Foundation.
Skills
Data Analysis | Customer Service | Business Analysis | JIRA | Salesforce.com | Microsoft Excel | SaaS | Project Management Project Management | SQL | Business Process Improvement | Project Planning | Competitive Analysis | Client Relations | Public Speaking | Microsoft PowerPoint | Event Management | Copywriting | EDI Data
Ellen Dougherty
Business Analyst • Philadelphia, US • [email protected]
I am an energetic and motivated client services professional with experience in SaaS platforms, large datasets, analytics, providing actionable insights and managing client relationships in the technology space.
Experience
IntegriChain - Senior Business Analyst
September 2016 - Present
- Define and document new and enhanced report requirements to provide analytical, reporting, and data mart structures than enhance data visualization.
- Collaborate with subject matter experts, developers, and QA teams to manage delivery of newly defined analytics and reports from start to finish.
- Enhance ongoing data processing and deliver efficiencies through critical analysis of data architecture and usage via applied continuous improvement.
- Build client relationships with C-level executives and stakeholders.
- Prepare and participate in customer quarterly business reviews.
- Understand client business and business processes and act as IntegriChain’s advocate to explain the value our services provide.
- Manage the timelines, change requests, and status reports of all client-associated projects.
- Perform necessary analysis and develop data models and corresponding metadata definitions for the enterprise environment and all associated data marts.
- Evaluate and recommend new technologies or process change that will enhance the current environment or provide greater business advantage.
INTURN - Client Services Manager
April 2016 – September 2016
- Responsible for managing day-to-day client relationships, both buyer (retailers) and sellers (brands) of excess inventory.
- Responsible for maintaining a high level of internal operational efficiency and for delivering superior client services.
- Maintained expert knowledge of INTURN’s platform and client success strategy.
- Responsible for customer recovery and retention.
- Consulted clients on optimizing current business and provide timely responses to client questions/issues, which included research/escalation to ensure timely resolution (while maintaining acceptable adherence to service level agreements).
- Collaborated with company leaders to identify, track and improve the key clients KPIs.
- Responsible for identifying opportunities to improve/correct/update existing processes.
StellaService - Client Services Associate
August 2014 - April 2016
- Managed and fostered relationships with StellaService enterprise retail clients, serving as a day-to-day contact.
- Delivered business intelligence through StellaService’s proprietary web-based SaaS data platform as well as GoodData tools.
- Performed on-site, client-facing presentations and QBR’s to company executives and decision makers.
- Conducted monthly webinar meetings to review recent customer service performance data, progress, and current benchmarks.
- Successfully able to upsell clients to purchase additional StellaService data packages and actively engaged in the contract renewal/pricing process.
- Conducted research for and the upselling custom data studies via StellaService’s own SaaS platforms and GoodData visualization tools.
- Developed relevant storylines from data collected by StellaService, using GoodData tools to create informative charts and presentations.
- Drew from relevant white papers and industry research to inform clients of trends in retail/e-commerce/customer service.
- Worked with clients to improve Google search star ratings, powered by StellaService data.
- Scrubbed data for quality and consistency, using Atlassian project management software to report bugs internally.
New York Road Runners (NYRR) - Assistant Manager, Development & Philanthropy
October 2012 - August 2014
- Managed relationships with nearly 400 Charity Partners, including the TCS NYC Marathon and NYC Half Marathon Charity Programs.
- Planned and executed annual Charity Partner conferences to review program policies.
- Taught charity clients how to use NYRR’s proprietary application software and to impart non-profit best practices in fundraising.
- Acted as a customer service rep. to handle issues and manage application periods for marquee events that increased traffic to NYRR.org.
- Organized and presented webinar tutorials/materials on MyNYRR, NYRR’s proprietary application software and internal CRM.
- Planned Charity Partner networking events, working with NYRR event staff and outside vendors, creating a Run of Show independently.
- Managed a relationship with CrowdRise, a social media-based fundraising platform, working closely with the co-founders of Moosejaw.com and actor Edward Norton.
Education
Villanova University - B.A., Political Science
August 2005 - May 2009
- 3.0 GPA & Dean’s List.
- NCAA Division I Varsity Track + Cross Country (full scholarship).
- Top 20 in the United States (1500m run) in 2009, 2010.
- Big East, NCAA and USA Championship qualifier.
Professional Activities
- Organized Women's Networking Forum at IntegriChain's User Conference in October 2017.
- Organized Women's networking events at StellaService between 2014 and 2016.
- 35th Woman (24th American) in the 2013 Chicago Marathon with a time of 2:49:53.
- Volunteer at 5 Under 40 Foundation.
Skills
Data Analysis | Customer Service | Business Analysis | JIRA | Salesforce.com | Microsoft Excel | SaaS | Project Management Project Management | SQL | Business Process Improvement | Project Planning | Competitive Analysis | Client Relations | Public Speaking | Microsoft PowerPoint | Event Management | Copywriting | EDI Data