May 2020 - Present

Product Manager

Sararose International Inc

Product: water bottle

Key account: Target

• Worked closely with Engineer and vendors to confirm CAD design feasibility and product safety, not only being an message deliverer, but knowing the reason of all suggestion first. 
• Established comprehensive project plans with clear timelines and milestones, ensuring timely delivery of high-quality results.
• Managed time efficiently in order to complete all tasks within deadlines.
• Sourced, vetted and managed vendors needed to accomplish project goals.
• Tracked project and all vendor performance closely to quickly intervene in mistakes or delays.
• Negotiated price, mold term and payment term with vendors.
• Cooperated with internal team, such as purchasing, shipping, testing, audit and Ecom team to resolve project issues and mitigate risks.
• Arranged, monitored all of samples and make sure it delivered on time, such as initial mold sample, pre-production sample, Bazaar voice sample, contract sample...etc.
• fast learner to pick up knowledge of manufacturing process for reducing production risk.
• Checked all of testing requirement is reasonable for each new product.

Feb 2018 - Feb 2020

Working holiday

Australia

• Assisted employer to find worker.
• Farm hand, weeding, planting, cutting, packing all kinds of vegetable.
• Meat processsing plant, packing meat.

November 2016 - December 2017

Sales Representative

Phoenix Fashion Co., Ltd

Product: hat, handbag, belt, garment, home decor, water bottle...etc

• Key customer: Forever 21 | MAO  
• Mapping over 20 customers from worldwide with suitable vendor for customized product.
• Cooperated with design team to adjust the design, with purchasing team for finding qualified vendor and with QA team for shipping out good quality product.
• did fashion trend research for each season to make sure all of recommended product is on trend.
• Negotiated price with vendor to reach customer's request.
• Managed customer accounts to secure customer satisfaction and repeat business.
• Identified issues, analyzed information and provided solutions to problems.
• Worked effectively in fast-paced environments.
• Participated in H.K fair for developing more new customer and showing the company capability and product category.
• Presented new item for each customer for getting more business.
• Charge-back negotiation between customer and vendor.
• Reached sales target every season.