Eliot Song-Ren, Chen Customer Service Manager|ASUS|SaaS|Cloud 6y+ of Cloud SaaS B2C/B2B user insight, well-understand the user needs. My key strengths include: Product development, CX optimization, customer relationship and stakeholder relationship management. Taipei，TW [email protected] Eduction Chihlee Technology of University, Bachelor of International Trade Taipei, TW | 2011 ~ 2015 Work Experience ASUS Cloud Customer Service Manager New Taipei, TW | AprJun 2023 Product Management ◆ Planned the Support CRM, a customer data management platform, as a Product Manager, and collaborated with four engineers and the customer service

Assisted the team in conducting user research and analysis to gather insights and provide feedback necessary for design decisions. Established and optimized workflows to ensure smooth operations for four to six ongoing projects simultaneously. Established a team culture characterized by transparency, an open-minded approach, a focus on critical thinking, and the cultivation of a collaborative ethos among all its members. Collaborated closely with cross-functional team members, including product managers, developers, and stakeholders, contributing significantly to the development of solid product design strategies. Advocated for design concepts, expertly presenting and defending proposals in a timely

Marco Regusta Pontianak, Indonesia || [email protected] A graphic designer and illustrator with a deep-rooted passion for graphic design and illustration. I always strive to blend creativity and innovation to create impactful works. My goal-oriented mindset and keen eye for detail ensure the delivery of optimal results in all my pursuits. I have strong interest in producing high-quality social media visuals, branding, product and apparel design, marketing, and anything else related to graphic design and illustration. Now I am seeking a remote job opportunity and have a strong interest in the