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Definition of Reputation Credits
Erick Danial Mannuntungi
As an IT Infrastructure & Project Supervisor, I have over 12 years of experience in planning, acquiring, installing, and maintaining IT systems and networks across a large retail organization. I have successfully led and managed multiple IT projects, from risk analysis and budgeting to quality control and reporting, ensuring timely and efficient delivery of business value and customer satisfaction.
I have a strong background in server administration, IT security, and technical support, with certifications in Windows Server 2012 / 2016 / 2019, VMWare VSPhere, Linux System Administrator and Web Hosting. I have implemented tools and protocols to secure and optimize the IT infrastructure, as well as streamlined and updated existing systems and applications. I have also supervised and developed IT teams, creating and enforcing policies and procedures, and providing guidance and troubleshooting. I am passionate about leveraging IT solutions to support business growth and innovation.
Bekasi, West Java, Indonesia https://www.erickdaniel.id
Work Experience
Professional development • Career Break
February 2024 - Present
• Installation, configuration, Implementation of Windows Server 2016 / 2019 (DNS, DHCP, AD, WSUS),
• Installation, configuration, Implementation of VMWare VSphere (Vsphere Client, ESXi Management, VCenter Server, Haight Availability, Distributed Resource Scheduler, Import / Export OVF Template,
Deploy Import / Export OVF Template, Installation Linux Server / Windows Server),
• Linux System Administrator (Ubuntu Server Installation, Linux Fundamentals, Network Settings & Package Management, Remote Access & FTP, Task Scheduler & Linux Dashboard, DNS Server, Web Server, Database Server, File Sharing Server, Proxy Service, Mail Service – Zimbra Mail)
• Linkedin Learning (Pratical Cyber Security for IT Pro, Planning Multicloud Solution, Introduction to Cloud Computer for IT Pro, Build your Cloud Computing Skills)
• Coding Studio (Fundamental Penetration Testing, Fundamental Cyber Security, Fundamental Command Linux)
• MikroTik Certified Routing Engineer (MTCRE)
• Coursera (Ethical Hacking Essential, Kali Linux, Windows Server Management and Security, Linux Server Management and Security)
IT Infrastructure Project HO & Retail Supervisor • PT. Central Mega Kencana
April 2023 - January 2024
• Analyze project information to identify risks and issues,
• Periodicly create project reports to be given to all management for decision making,
• Monitor, review, and control project and create progress project report,
• Coordinate with management to solve project issues and analyze the solutions provided by management,
• Making recaps and reporting Project Status,
• Lead project team and manage the project to ensure success of project,
• Maintain the quality of project delivery in accordance with the business value,
• Maintain efficient resource utilization
IT Infrastructure Supervisor • PT. Central Mega Kencana
September 2016 - March 2023
• Plan, acquire, and coordinate installation and remote hardware and software across the organization’s network.
• Manage and ensure effectiveness of servers, including e-mail, print, and backup servers, and their associated operating systems and software.
• Create & implement policies & procedures (IT Policy & IT Security),
• Guide, supervise & develop IT teams in optimizing IT systems,
• Responsible for Infrastructure, functional & preparing work plans & budgeting IT Dept.
• Review, monitor & evaluate evaluation systems, reporting according to business processes and targets,
• Implemented tools and protocols to ensure that the IT infrastructure was secure and running efficiently.
• Delivered high quality technical training to staff to ensure they were able to effectively use the IT infrastructure.
• Ensured that all deployments and implementations of IT infrastructures were successful and in time for target deadlines.
• Proactively monitored the IT infrastructure for threats and initiated the necessary steps to mitigate them.
• Developed and implemented policies and procedures to ensure the smooth running of the IT infrastructure.
IT Officer • PT. Central Mega Kencana
December 2011 - September 2016
• Streamlined existing IT infrastructure by replacing outdated hardware and installing new applications.
• Built new systems, configurations, and networks to support business operations.
• Secured and maintained user accounts, managing access to protected systems.
• Conducted preventative maintenance of IT infrastructure to reduce outages and increase efficiency.
• Investigated and identified root causes of malfunctions in order to successfully troubleshoot IT infrastructure related issues.
• Helps Users when experiencing problems associated with IT (Hardware, Software)
• Perform troubleshooting Internet and Computers / Laptops
• Perform troubleshooting software (POS System, Microsoft Office, Windows OS, etc.)
• Setting up a new email user for employees
• Setting up email using HMail Server applications
• Setting up email using application Interworx
• Installing the Operating System Windows 7, Windows 8, Windows XP
• Setting and Maintenance Mikrotik (Queue Bandwidth, DNS, DHCP Server, etc.)
• Setting Wifi Access Point
• Setting Email Client - Server
• Application Installation & Troubleshooting Software / Hardware
• Backup Server (Email, POS, FTP, etc.)
• Familiar with Finger Printer (Magic plus, Time Attendance etc,)
• Familiar with Openfire, Spark, Jabber
Freelance Web Designer • Gelegar Design
January 2010 - December 2011
• Developed a visually dynamic, easy to use website that increased customer engagement by 30%.
• Created a visually appealing website design, which included the use of innovative interactivity features.
• Used HTML, CSS, and JavaScript to design and implement efficient user experiences.
• Developed visually creative designs that focused on features from customer feedback.
• Adjusted designs to meet cross-browser compatibility standards for mobile and desktop devices.
Admin, Tech. Support, Web • Lembaga Bahasa Mandarin SINO
July 2009 - September 2010
• Coordinated web-based technical support for a variety of applications.
• Monitored web analytics to ensure optimal performance of hosted websites.
• Implemented automation processes to streamline administrative processes.
• Designed and implemented a secure network environment for company data.
• Developed processes for the efficient management of web content.
• Creating Cooperation MOU
• Create RPP, Syllabus for Teachers and Schools
• Create reports
• Correspondence with school teachers and teachers via phone and email
• Create and schedule a meeting
• Update website www.lbmsino.com
Tech. Support / Operator • Meganet Cyber Games & Internet
October 2007 - August 2008
• Providing technical support to customers regarding hardware, software, and system configurations.
• Installing and configuring software and hardware systems.
• Monitoring system efficiency and making optimizations as needed.
• Helps Users if it can not access Internet
• Helps Users when experiencing problems associated with IT (Hardware, Software)
• Perform troubleshooting Internet and Computers / Laptops
• Installing the Operating System Windows 7, Windows 8, Windows XP
• Application Installation & Troubleshooting Software / Hardware
File Sharing,
Gadgets & Website Technical Support • TokoPDA.com
August 2006 - October 2007
• Serve customers
• Explain Customers on the specifications of the goods to be purchased
• Installing and Setting mobile phones such as PDA, Palm
• Setting GPS
• Update www.tokopda.com website for prices and promo
Education
2001 - 2005
BINUS University
Computer Science
Skills
- Email Management
- IT Support
- Management & Leadership
- Organizational Skills
- Email Security
- IT Infrastructure Management
- Planning & Design
- Server Administration
- Computer Trobleshooting
- Network Management & Security
- Help Desk & Technical Support
- Problem Solving Skills
- Internet Information Service (IIS)
- WHM & Cpanel Management
Languages
- English — Fluent
- Indonesian — Professional
Erick Danial Mannuntungi
As an IT Infrastructure & Project Supervisor, I have over 12 years of experience in planning, acquiring, installing, and maintaining IT systems and networks across a large retail organization. I have successfully led and managed multiple IT projects, from risk analysis and budgeting to quality control and reporting, ensuring timely and efficient delivery of business value and customer satisfaction.
I have a strong background in server administration, IT security, and technical support, with certifications in Windows Server 2012 / 2016 / 2019, VMWare VSPhere, Linux System Administrator and Web Hosting. I have implemented tools and protocols to secure and optimize the IT infrastructure, as well as streamlined and updated existing systems and applications. I have also supervised and developed IT teams, creating and enforcing policies and procedures, and providing guidance and troubleshooting. I am passionate about leveraging IT solutions to support business growth and innovation.
Bekasi, West Java, Indonesia https://www.erickdaniel.id
Work Experience
Professional development • Career Break
February 2024 - Present
• Installation, configuration, Implementation of Windows Server 2016 / 2019 (DNS, DHCP, AD, WSUS),
• Installation, configuration, Implementation of VMWare VSphere (Vsphere Client, ESXi Management, VCenter Server, Haight Availability, Distributed Resource Scheduler, Import / Export OVF Template,
Deploy Import / Export OVF Template, Installation Linux Server / Windows Server),
• Linux System Administrator (Ubuntu Server Installation, Linux Fundamentals, Network Settings & Package Management, Remote Access & FTP, Task Scheduler & Linux Dashboard, DNS Server, Web Server, Database Server, File Sharing Server, Proxy Service, Mail Service – Zimbra Mail)
• Linkedin Learning (Pratical Cyber Security for IT Pro, Planning Multicloud Solution, Introduction to Cloud Computer for IT Pro, Build your Cloud Computing Skills)
• Coding Studio (Fundamental Penetration Testing, Fundamental Cyber Security, Fundamental Command Linux)
• MikroTik Certified Routing Engineer (MTCRE)
• Coursera (Ethical Hacking Essential, Kali Linux, Windows Server Management and Security, Linux Server Management and Security)
IT Infrastructure Project HO & Retail Supervisor • PT. Central Mega Kencana
April 2023 - January 2024
• Analyze project information to identify risks and issues,
• Periodicly create project reports to be given to all management for decision making,
• Monitor, review, and control project and create progress project report,
• Coordinate with management to solve project issues and analyze the solutions provided by management,
• Making recaps and reporting Project Status,
• Lead project team and manage the project to ensure success of project,
• Maintain the quality of project delivery in accordance with the business value,
• Maintain efficient resource utilization
IT Infrastructure Supervisor • PT. Central Mega Kencana
September 2016 - March 2023
• Plan, acquire, and coordinate installation and remote hardware and software across the organization’s network.
• Manage and ensure effectiveness of servers, including e-mail, print, and backup servers, and their associated operating systems and software.
• Create & implement policies & procedures (IT Policy & IT Security),
• Guide, supervise & develop IT teams in optimizing IT systems,
• Responsible for Infrastructure, functional & preparing work plans & budgeting IT Dept.
• Review, monitor & evaluate evaluation systems, reporting according to business processes and targets,
• Implemented tools and protocols to ensure that the IT infrastructure was secure and running efficiently.
• Delivered high quality technical training to staff to ensure they were able to effectively use the IT infrastructure.
• Ensured that all deployments and implementations of IT infrastructures were successful and in time for target deadlines.
• Proactively monitored the IT infrastructure for threats and initiated the necessary steps to mitigate them.
• Developed and implemented policies and procedures to ensure the smooth running of the IT infrastructure.
IT Officer • PT. Central Mega Kencana
December 2011 - September 2016
• Streamlined existing IT infrastructure by replacing outdated hardware and installing new applications.
• Built new systems, configurations, and networks to support business operations.
• Secured and maintained user accounts, managing access to protected systems.
• Conducted preventative maintenance of IT infrastructure to reduce outages and increase efficiency.
• Investigated and identified root causes of malfunctions in order to successfully troubleshoot IT infrastructure related issues.
• Helps Users when experiencing problems associated with IT (Hardware, Software)
• Perform troubleshooting Internet and Computers / Laptops
• Perform troubleshooting software (POS System, Microsoft Office, Windows OS, etc.)
• Setting up a new email user for employees
• Setting up email using HMail Server applications
• Setting up email using application Interworx
• Installing the Operating System Windows 7, Windows 8, Windows XP
• Setting and Maintenance Mikrotik (Queue Bandwidth, DNS, DHCP Server, etc.)
• Setting Wifi Access Point
• Setting Email Client - Server
• Application Installation & Troubleshooting Software / Hardware
• Backup Server (Email, POS, FTP, etc.)
• Familiar with Finger Printer (Magic plus, Time Attendance etc,)
• Familiar with Openfire, Spark, Jabber
Freelance Web Designer • Gelegar Design
January 2010 - December 2011
• Developed a visually dynamic, easy to use website that increased customer engagement by 30%.
• Created a visually appealing website design, which included the use of innovative interactivity features.
• Used HTML, CSS, and JavaScript to design and implement efficient user experiences.
• Developed visually creative designs that focused on features from customer feedback.
• Adjusted designs to meet cross-browser compatibility standards for mobile and desktop devices.
Admin, Tech. Support, Web • Lembaga Bahasa Mandarin SINO
July 2009 - September 2010
• Coordinated web-based technical support for a variety of applications.
• Monitored web analytics to ensure optimal performance of hosted websites.
• Implemented automation processes to streamline administrative processes.
• Designed and implemented a secure network environment for company data.
• Developed processes for the efficient management of web content.
• Creating Cooperation MOU
• Create RPP, Syllabus for Teachers and Schools
• Create reports
• Correspondence with school teachers and teachers via phone and email
• Create and schedule a meeting
• Update website www.lbmsino.com
Tech. Support / Operator • Meganet Cyber Games & Internet
October 2007 - August 2008
• Providing technical support to customers regarding hardware, software, and system configurations.
• Installing and configuring software and hardware systems.
• Monitoring system efficiency and making optimizations as needed.
• Helps Users if it can not access Internet
• Helps Users when experiencing problems associated with IT (Hardware, Software)
• Perform troubleshooting Internet and Computers / Laptops
• Installing the Operating System Windows 7, Windows 8, Windows XP
• Application Installation & Troubleshooting Software / Hardware
File Sharing,
Gadgets & Website Technical Support • TokoPDA.com
August 2006 - October 2007
• Serve customers
• Explain Customers on the specifications of the goods to be purchased
• Installing and Setting mobile phones such as PDA, Palm
• Setting GPS
• Update www.tokopda.com website for prices and promo
Education
2001 - 2005
BINUS University
Computer Science
Skills
- Email Management
- IT Support
- Management & Leadership
- Organizational Skills
- Email Security
- IT Infrastructure Management
- Planning & Design
- Server Administration
- Computer Trobleshooting
- Network Management & Security
- Help Desk & Technical Support
- Problem Solving Skills
- Internet Information Service (IIS)
- WHM & Cpanel Management
Languages
- English — Fluent
- Indonesian — Professional