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Definition of Reputation Credits
Ernest Francis
IT Systems Administrator
. Results-driven achiever
. Exemplary planning and organizational skills
. High degree of detail orientation
. Tactful, mature and flexible; self-starter
. Highly inquisitive, prefer investigative projects
. Excellent critical thinking and decision making abilities
. Excellent trouble-shooting and problem-solving skills
. Fast Learner
Work Experience
November 2020 - Present
Consultant Good Fortune Games LLC
. AWS Cloud Administrator
. Maintained git source control via private repository
. Organized source code with yarn workspaces
. Reorganized use cases to PaaS serverless backend
. Authored the CI/CD workflow for staging and production deployments
. Refactored from vanilla JavaScript/HTML to a full-stack React app with Typescript
. Maintain Kaban board, Authored issues, feature requests into product backlog items
December 2015 - Present
IT Systems Administrator Ordereze
. Oversee/Maintain Internal IT Infrastructure
. Facilitate server/workstation upgrades
. Assists Sales/Customer Service with domain/website-related inquiries
. Codes with ASP.NET core/WPF to develop intranet Applications
. Maintain Company's PCI Compliance program
June 2015 - August 2015
IT/Networking Internship Suffolk County Water Authority
. Coded with HTML and ASP to design the 2015 water quality report
. Observed Networking Infrastructure
. Implemented synchronization between Avaya Phone switch and Veramark ECAS
March 2013 - April 2014
Computer Service Technician/Associate CR Computer Repair and Sales
. Responsible for computer repair; programmed scripts for uniform processes
. Created computer repair procedures
. Trained staff on IT processes and procedures
July 2012 - February 2013
Technical Consultant Technology Boulevard
. Handled trouble-shooting, diagnosis and repair of computer problems
September 2012 - December 2012
IT/Networking Internship Department of Veterans Affairs
. Performing entry-level programming with visual basic
. Responsible for computer repair and imaging, processing computer for quick deployment
January 2012 - June 2012
Technical Assistant Rosicki, Rosicki & Associates
. Served as helpdesk support; built images for Windows XP/7 computers
January 2009 - December 2009
Technical Assistance Volunteer Suffolk Independent Living Organization
. Repaired computers for SILO; assisted seniors with basic computer skills
Education
2013 - 2015
Farmingdale State College
B.S. Degree in Computer Programming/Information Systems
2010 - 2012
Suffolk County Community College
A.S. Degree in Information Technology/Network Design
2006 - 2010
Milliken Technical Center
Certificate in Computer Service Technology and CISCO
Skills
- Assisted
- Tactful
- Organizational Skills
- Detail Orientation
- Critical Thinking
- Decision Making
- Fast Learner
- Inquisitive
- Facilitate
- Organized
Languages
- English — Native or Bilingual
Ernest Francis
IT Systems Administrator
. Results-driven achiever
. Exemplary planning and organizational skills
. High degree of detail orientation
. Tactful, mature and flexible; self-starter
. Highly inquisitive, prefer investigative projects
. Excellent critical thinking and decision making abilities
. Excellent trouble-shooting and problem-solving skills
. Fast Learner
Work Experience
November 2020 - Present
Consultant Good Fortune Games LLC
. AWS Cloud Administrator
. Maintained git source control via private repository
. Organized source code with yarn workspaces
. Reorganized use cases to PaaS serverless backend
. Authored the CI/CD workflow for staging and production deployments
. Refactored from vanilla JavaScript/HTML to a full-stack React app with Typescript
. Maintain Kaban board, Authored issues, feature requests into product backlog items
December 2015 - Present
IT Systems Administrator Ordereze
. Oversee/Maintain Internal IT Infrastructure
. Facilitate server/workstation upgrades
. Assists Sales/Customer Service with domain/website-related inquiries
. Codes with ASP.NET core/WPF to develop intranet Applications
. Maintain Company's PCI Compliance program
June 2015 - August 2015
IT/Networking Internship Suffolk County Water Authority
. Coded with HTML and ASP to design the 2015 water quality report
. Observed Networking Infrastructure
. Implemented synchronization between Avaya Phone switch and Veramark ECAS
March 2013 - April 2014
Computer Service Technician/Associate CR Computer Repair and Sales
. Responsible for computer repair; programmed scripts for uniform processes
. Created computer repair procedures
. Trained staff on IT processes and procedures
July 2012 - February 2013
Technical Consultant Technology Boulevard
. Handled trouble-shooting, diagnosis and repair of computer problems
September 2012 - December 2012
IT/Networking Internship Department of Veterans Affairs
. Performing entry-level programming with visual basic
. Responsible for computer repair and imaging, processing computer for quick deployment
January 2012 - June 2012
Technical Assistant Rosicki, Rosicki & Associates
. Served as helpdesk support; built images for Windows XP/7 computers
January 2009 - December 2009
Technical Assistance Volunteer Suffolk Independent Living Organization
. Repaired computers for SILO; assisted seniors with basic computer skills
Education
2013 - 2015
Farmingdale State College
B.S. Degree in Computer Programming/Information Systems
2010 - 2012
Suffolk County Community College
A.S. Degree in Information Technology/Network Design
2006 - 2010
Milliken Technical Center
Certificate in Computer Service Technology and CISCO
Skills
- Assisted
- Tactful
- Organizational Skills
- Detail Orientation
- Critical Thinking
- Decision Making
- Fast Learner
- Inquisitive
- Facilitate
- Organized
Languages
- English — Native or Bilingual