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4-6 years
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Past
Senior Customer Support Representative @PT Equdero Layanan Indonesia2022 ~ 2024
・
Customer Support Lead
Within one month
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
University of Brawijaya
・
Computer Science
Product Developer @Sararose International Inc2020 ~ Present
・
Product/Project Manager
Within one month
Product: hat, handbag, belt, garment, home decor, water bottle...etc Key customer: Forever 21 | MAO Mapping over 20 customers from worldwide with suitable vendor for customized product. Cooperated with design team to adjust the design, with purchasing team for finding qualified vendor and with QA team for shipping out good quality product. did fashion trend research for each season to make sure all of recommended product is on trend. Negotiated price with vendor to reach customer's request. Managed customer accounts to secure customer satisfaction and repeat business. Identified ...
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
華梵大學
・
外國語文學系
Within one month
export documents 6. Make a plan to import goods in one year ( RIBMake a monthly realization report and submit it to INSW. 8. Submit import approval letter ( PI ) at INSW. 9. Provide consultations to customers regarding customs issues. 10. Maintain good relationships with customers. 11. Usually travels within or outside the city to build good relationships with customers. 12. Make monthly reports related to imports. 13. Ensure all procedures run smoothly and follow company SOPs for customer satisfaction. 14. Booking ships for export and communicating
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
Past
Head of Business Operations @51Talk2022 ~ 2024
・
Business Development, Product Manager, Project Management, Business Operations, Process Design
Within one month
with pre-study AI interactions to engage children, post-class AI reviews, and bonus mini-games like "Elf" to encourage learning. Start a business MUMUYA Collection Co., Ltd MayOct 2022 Taipei, Taiwan MUMUYA Collection is an eCommerce platform which is selling toiletries and perfume. Maintained focus on customer satisfaction and brand diversity, enhancing the shopping experience for buyers across multiple sectors Managed an eCommerce platform specializing in the sale of toiletries and perfume, offering a diverse range of brands. Oversaw multi-brand retail operations, facilitating customer access to various options, enabling comparison of prices, features, and
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
City University of Hong Kong
・
MarketingService Manager @Geekplus International Co. Ltd2020 ~ Present
・
COO or Head of Operations or Head of Sales/Business Development
Within one month
Employed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
Hong Kong Polytechnic University
・
Bsc Hon Hotel Management
Offline
Offline
Procurement/Sales Engineer @Roresin Corp2017 ~ Present
・
Procurement/Sales Engineer
Within one month
product development in the Asia-Pacific region. Established 2 new suppliers to fulfill the R&D and procurement team's needs for introducing new items within a span of 6 months. Negotiation - Conducted analysis of 40+ customer complaints to identify root causes and formulated resolution, successfully increasing customer satisfaction and loyalty by 15-20%. Resolved quality disputes by negotiating an exceptional refund agreement with the supplier, thereby safeguarding and reinforcing our important client relationship. Problem - solving - Converted customized contracts to replace standardized contracts to resolve disputes between the customer - BenQ Material and the international supplier
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
銘傳大學 Ming Chuan University
・
Business AdministrationPast
Senior Marketing Specialist @ASUS Cloud Corporation2017 ~ 2023
・
行銷企劃專員
Within one month
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
National Kaohsiung First University of Science and Technology
・
Applied English
Within one month
the SDGs programs. - Developed content and met with key personnel from the networks to provide fast and honest answers to the potential clients. Achievement : - Successfully invited Taiwanese professionals of different backgrounds to join the programs for the provision of expertise support. - Provided quality SDGs programs which achieved customer satisfaction, thus facilitating the expansion of network and further promotion of the service. Teaching Assistant and Research Assistant • Yuan Ze University, Taiwan OctoberSeptemberGraded undergraduate students' written work. - Assisted the professors in research work. Teacher of English • Vietnam Australia English School, Vietnam JulyJulyDesigned the curriculum and u
Studying
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Ready to interview
Full-time / Not interested in working remotely
4-6 years
Yuan Ze University
・
Applied Linguistics1
Within two months
will concentrate on what makes Q7 Casino stand out in terms of payment efficiency as we examine the variables that contribute to its expanding popularity among online casino lovers. Speedy resolution In this digital age, the ease and speed with which transactions are executed has a significant impact on customer satisfaction and loyalty, particularly in the online gambling industry. Players appreciate the excitement of the game and want to stay up with the rapid pace, hence Q7 Casino https://www.thexboxhub.com/responsible-gambling-at-q7-casino-australia-balancing-fun-and-accountability/
Unemployed
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Ready to interview
Full-time / Interested in working remotely
More than 15 years
Past
Transaction risk analyst @PT BANK BRI Tbk2020 ~ 2023
・
Within two months
gmail.com Employment History Transaction Risk Analyst • PT BANK BRI MeiOktoberAnalysed and interrogated large datasets for high-quality risk reporting. 2. Temporarily blocking debit and credit cards which is suspect risk transactions. Contact Center • PT BANK BRI OktoberAprilProcessed complaints professionally, seeking effective, timely solutions for continued customer satisfaction. 2. Acted as first point of contact for customer issues and queries. 3. Optimised customer experience by tailoring responses to individual needs. Handled high call volumes with accuracy and efficiency for optimum productivity. EducationUniversitas Kristen Indonesia Bachelor Degree English Education Skills Microsoft
Unemployed
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Ready to interview
Full-time / Interested in working remotely
4-6 years
Universitas Kristen Indonesia
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
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Within one month
Sales representive&Procurement
Roresin Corp
・
2017 ~ Present
Professional Background
Current status
Employed
Job Search Progress
Ready to interview
Professions
Logistics Coordinator, Sales Engineer, Purchasing
Fields of Employment
Shipping and Ground Transport, Manufacturing, Chemicals
Work experience
4-6 years
Management
None
Skills
Languages
English
・
Fluent
Job search preferences
Positions
Procurement/Sales Engineer
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
No
Educations
School
銘傳大學 Ming Chuan University
Major
Business Administration
蔡宜靜
國內業務暨國際採購
TOEIC: 810 (2023-09)
居住地: 新北市，台灣
學歷: 銘傳大學企管系畢業 (2014-2017)
手機: 0912726679
信箱: [email protected]
業務專員 (進昌貿易股份有限公司) 2017/7~仍在職
職責－
- 業務推展 - 負責5家國外供應商的代理權，進口採購化學品原物料，銷售跨及6大產業的30+間國內客戶。
- 市場分析 - 定期瀏覽國際新原料開發期刊，整合供應商的技術指導與客戶新品開發需求，業績持續4年，複年成長率5-10%。
- 客戶關係維護 - 擔任協調者，解決40+以上的客訴案，透由收集瑕疵品&生產流程資訊，精準分析品質異常原因，並提供解決方案，提高15-20%客戶滿意度。
【特別事蹟】
創造及開發能力｜ 雖非本科生，但凡事親力親為及自我精進，成功與供應商共同開發並拓展利基市場，於2020年創造營收增長210%。
善於溝通｜具英文談判能力，國際會議中創造史無前例的115%貨款賠款。
勇於挑戰｜跨部門爭取向政府單位申請進口許可證明，是公司首位取照者。
#業務或通路開發 #業績與管理報表撰寫 #客戶情報蒐集
#供應商資料管理維護 #產品進銷存統計分析 #業績目標分配與績效達成
Fiora Tsai
Sales & Procurement
TOEIC: 810 (2023-09)
Education: Bachelor in Business Administration, Ming Chuan University (2014 - 2017)
Mobile: 0912726679
Email: [email protected]
ABOUT ME
7+ years of sales experience in the international trade-chemical industry. Proficiency in utilizing negotiation and communication skills to build up a solid connection between suppliers and clients.
“Can-do attitude” is also the belief and motivation that drives me to grow.
EXPERIENCE - Roresin Corp., Taipei Taiwan. (July 2017 - Present)
Sales & Procurement ( Import Chemical Material Department)
• Responsible for managing agency rights for 5 overseas suppliers, procuring and distributing chemical raw materials, and serving over 30 domestic customers spanning 6 key industries.
• Organized supplier visits and aligning technical guidance with customer needs for new product developments.
SKILLS
Development -
- Transitioned production of 3 products from European to Asian factories, establishing Taiwan as a leader in innovative product development in the Asia-Pacific region.
- Established 2 new suppliers to fulfill the R&D and procurement team's needs for introducing new items within a span of 6 months.
Negotiation -
- Conducted analysis of 40+ customer complaints to identify root causes and formulated resolution, successfully increasing customer satisfaction and loyalty by 15-20%.
- Resolved quality disputes by negotiating an exceptional refund agreement with the supplier, thereby safeguarding and reinforcing our important client relationship.
Problem - solving -
- Converted customized contracts to replace standardized contracts to resolve disputes between the customer - BenQ Material and the international supplier LYB.
- Performed in-depth analysis of material costs, scrutinizing their sources and production processes to achieve significant cost reductions ranging from 5% to 10%.
蔡宜靜
國內業務暨國際採購
TOEIC: 810 (2023-09)
居住地: 新北市，台灣
學歷: 銘傳大學企管系畢業 (2014-2017)
手機: 0912726679
信箱: [email protected]
業務專員 (進昌貿易股份有限公司) 2017/7~仍在職
職責－
- 業務推展 - 負責5家國外供應商的代理權，進口採購化學品原物料，銷售跨及6大產業的30+間國內客戶。
- 市場分析 - 定期瀏覽國際新原料開發期刊，整合供應商的技術指導與客戶新品開發需求，業績持續4年，複年成長率5-10%。
- 客戶關係維護 - 擔任協調者，解決40+以上的客訴案，透由收集瑕疵品&生產流程資訊，精準分析品質異常原因，並提供解決方案，提高15-20%客戶滿意度。
【特別事蹟】
創造及開發能力｜ 雖非本科生，但凡事親力親為及自我精進，成功與供應商共同開發並拓展利基市場，於2020年創造營收增長210%。
善於溝通｜具英文談判能力，國際會議中創造史無前例的115%貨款賠款。
勇於挑戰｜跨部門爭取向政府單位申請進口許可證明，是公司首位取照者。
#業務或通路開發 #業績與管理報表撰寫 #客戶情報蒐集
#供應商資料管理維護 #產品進銷存統計分析 #業績目標分配與績效達成
Fiora Tsai
Sales & Procurement
TOEIC: 810 (2023-09)
Education: Bachelor in Business Administration, Ming Chuan University (2014 - 2017)
Mobile: 0912726679
Email: [email protected]
ABOUT ME
7+ years of sales experience in the international trade-chemical industry. Proficiency in utilizing negotiation and communication skills to build up a solid connection between suppliers and clients.
“Can-do attitude” is also the belief and motivation that drives me to grow.
EXPERIENCE - Roresin Corp., Taipei Taiwan. (July 2017 - Present)
Sales & Procurement ( Import Chemical Material Department)
• Responsible for managing agency rights for 5 overseas suppliers, procuring and distributing chemical raw materials, and serving over 30 domestic customers spanning 6 key industries.
• Organized supplier visits and aligning technical guidance with customer needs for new product developments.
SKILLS
Development -
- Transitioned production of 3 products from European to Asian factories, establishing Taiwan as a leader in innovative product development in the Asia-Pacific region.
- Established 2 new suppliers to fulfill the R&D and procurement team's needs for introducing new items within a span of 6 months.
Negotiation -
- Conducted analysis of 40+ customer complaints to identify root causes and formulated resolution, successfully increasing customer satisfaction and loyalty by 15-20%.
- Resolved quality disputes by negotiating an exceptional refund agreement with the supplier, thereby safeguarding and reinforcing our important client relationship.
Problem - solving -
- Converted customized contracts to replace standardized contracts to resolve disputes between the customer - BenQ Material and the international supplier LYB.
- Performed in-depth analysis of material costs, scrutinizing their sources and production processes to achieve significant cost reductions ranging from 5% to 10%.