improvement in the electronics industry, I am confident in my ability to make a significant positive impact on any organization in this sector. 工作經歷 Quality Manager • 鴻準精密工業股份有限公司 十月Present Responsibilities: - Lead a team of quality engineers, overseeing quality systems, quality assurance, quality verification, customer issue resolution, and everyday departmental management. - Enhance the quality assurance system, ensuring its smooth operation and effectiveness. Improve the department's quality assurance awareness and quality management skills. Key Achievements: - Helped establish a branch factory in Vietnam

that the project is published in accordance with customers “needs” and customers “want”. [email protected] EXPERTISE EDUCATION Software Testing Website Testing Mobile Testing Requirement Analysis Agile Scrum MethodologyVan Lang University - CMU Program (Carnegie Mellon University) Bachelor’s Degree of Software Engineering Major: - Software Testing - Software Project Management - Requirement Engineering - Software Measurement and Analysis - Software Process and Quality Management Testing Technical: Manual Test. WORK EXPERIENCES MayPresent QC Engineer The Collective C - Contributions: Worked on multiple projects as a QC during my tenure. - Worked in Agile (Scrum) environment with frequently changing requirements and features set.

蔡逢洲（Jasper） Project Management Professional(PMP), Agile Project Management(ACP), Mobile Phone App Development(Objective-C, Swift), Website Development(Ruby on Rails) Taipei City, Taiwan 工作經歷 Team Lead • Acer Inc. 六月Present Acer is a global leader in information and communication technology, offering products including laptops, desktop computers, tablets, monitors, and cloud solutions. As a Project Management Supervisor, my responsibilities include: - Project Scope Management - Human Resource Management for Projects - Project Schedule Management - Risk Management - Communication Management - Quality Management - Budget Review - Budget Planning - UI/UX Design Review - Code Review - Implementation/Execution

Iwan Suryono Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service. . Susukan Bojong Gede, Bogor Pengalaman Kerja Sales Supervisor • PT. Shima Trading Indonesia DecPresent Maintained commitment to friendly and informative customer service to encourage satisfaction. Visiting clients and potential clients to evaluate needs or promote products and services. Maintaining positive business relationships to ensure future sales Performing cost-­benefit analyses of existing and potential customers Project Cost Control • PT. Multidaya Teknik Prakarsa DecDec

Operations leading portfolios for US Fortune 100 company. • Strong domain expertise across P&C Insurance & Health Insurance for Personal & Commercial Lines, Underwriting, Claims and Surplus Lines. • Possess interpersonal and organizational skills with demonstrated abilities in Process Management, Operations Management, Team Management, People Management, Client Management, Transition Management, Project Management. • Skilled in managing teams to work in sync with the corporate set parameters & motivating them for achieving business and individual goals. • Managing operations and ensuring targets & norms are met. • Evaluating and appraising the performance of teams according to the set process workflow management & adherence to quality

product feature introduction emails, and product experience optimization to increase product usage rate and first purchase rate. - 10% increase in click-through rate for new registration welcome emails - 30% increase in product usage rate, and 5% increase in first purchase rate. Customer Service Team Leader SepAprCustomer Service Operations Management ◆ Trained 10+ members and developed comprehensive educational training materials and assessment plans. ◆ Established 40+ customer complaint-handling SOPs and technical support management procedures. Implemented service quality indicators and performance evaluation management methods. ◆ Responsible for integrating service support for projects in other

/MEOL/BEOL ●Including Single/Bench/Asher/Bevel & Vapor Etch/Cu Plate Process ●T roubleshooting in various types of 448 Equipment (on-going) ●SPC chart maintain/FDC item monitor/Capacity path control ● U tilizing process flow to find issue of correlation ● Quality mindset for wafer yield loss to execute recover action Deputy Engineer 漢民科技 AugJul 2021 Hisnchu, Taiwan ● Achievement： Optimized recipe to r educe 65% cost & increase output ● Leadership：Under 15 operators of Production Line management ● Award：26th Hermes Quality Award (Contribution： Presenter) ● Qualification