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4-6 years
6-10 years
10-15 years
More than 15 years
行銷主管 @岱瑪金誠國際事業股份有限公司2022 ~ 2023
・
品牌專案企劃、網路行銷企劃、數位行銷企劃
Within six months
黃柏瑋 Yoda M Y R E S U M E 個人簡歷 品牌經營 / 社群整合 / 廣告行銷 / 公關文案 / 市場分析 / 網站規劃 / SEO規劃 / 電子商務 / 團隊管理 / 企畫編輯 / 職涯簡歷 行銷主管（一年一個月，岱瑪金誠，111-6～112-7） 企劃總監（四年六個月，活力創意 /
Employed
・
Not open to opportunities
Full-time / Interested in working remotely
6-10 years
真理大學
・
宗教哲學
社群顧問 文案師 @SOHO2017 ~ Present
・
Within six months
Alice 行銷│文案 • 台北│高雄 • [email protected] 待過SEO整合行銷、數位策展、活動公關等不同領域，能以三種不同面向，分析品牌脈絡。透過競品調查、市場趨勢分析、google analytics/search console數據導入，觀察品牌定位，並以大陸品牌行銷經驗，將產品以最適管道推出，達到360
Full-time
4-6 years
世新大學
・
廣播電視電影學系-電視組
EASA Qualified Cabin Crew ( 歐盟合格空服員 ) @EASA ( European Aviation Safety Agency )2016 ~ Present
・
Cabin Crew, Sales & Marketing Manager, Account Manager
Within one month
integrate well as part of a team or on my own and would pass an Enhanced DBS clearance. [email protected] WhatsApp Line @954zfvkk Key Skills Administration Reception skill Fast Typing ( 54 WPM 98.8% accuracy ) Microsoft Office ( Word, Excel, Outlook PowerPoint and SKYPE ) CRM Management Database Management KashFlow ( Cash Flow Software ) Filing & Paper Management Customer Service Equipment Handling Fast Reading Translation & Interpretation Sales & Marketing Product Knowledge Strategic Prospecting Skills Presentation Project Management Objection Handling Closing Techniques Post-Sale Relationship Management International Travelling Exp. B2B Account Management B2C Retail Exp. Biz SOP Management
Employed
・
Not open to opportunities
Full-time / Remote Only
More than 15 years
Skype People Training Institute
・
EASA Cabin Crew Attestation
Social Media Marketing Manager @城邦媒體控股集團2016 ~ Present
・
數位行銷經理
Within one month
Employed
・
Open to opportunities
Full-time / Interested in working remotely
10-15 years
Shih Hsin University
Employed
Full-time / Not interested in working remotely
10-15 years
國立臺灣師範大學
・
電機系Employed
・
Not open to opportunities
Full-time / Interested in working remotely
10-15 years
product manager/business developer
More than one year
contract. Built up the OEM and production system. Developed new launch plan, including branding, packaging, KV, display, website and communication plan. Fully controlled the media plan, including CF, digital advertising, KOL and advertorials. Monitored the media buying effectiveness, using the tools including Google Analytics, YouTube Analytics, FB fan page reporting analyzing and reports checking from digital advertising. Managed the demand plan and production. Achievement Launched a new product line - USii fresh locker bag. The TA is double-income family. It can preserve vegetables's nutrients and help family save grocery shopping time
Full-time / Not interested in working remotely
6-10 years
自營接案 @自營接案
行銷相關
More than one year
2017／10 - 至今 粉絲團管理 網路平台規劃（含前台版面設計、功能設計、後台機制、會員機制、付費流程等機制之企劃） 購物平台建置 FB廣告投放 FB粉絲團代操 Google關鍵字投放 顧問／社群行銷公司 2016／/2 粉絲團管理（5個以上粉絲團，總粉絲數超過50萬） 網路
Full-time / Interested in working remotely
10-15 years
實踐大學
・
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Professional Background
Current status
Employed
Job Search Progress
Professions
Marketer
Fields of Employment
Computer Networking
Work experience
2-4 years
Management
Skills
Languages
English
・
Fluent
Chinese
・
Native or Bilingual
Job search preferences
Positions
Marketing Communication Manager
Job types
Full-time
Locations
Taipei, 台灣
Remote
Interested in working remotely
Freelance
Educations
School
Major
Bonnie Chen
Senior Customer Success Manager
Currently an experienced CS team lead at Ematic Solutions in TW. A MarTech enthusiast, well-knowledged in digital marketing solutions and email channel consulting. Skilled at ensuring the success of the customer by analyzing their performance data with an in depth report. Enjoy startups, and SaaS business with a fast growing pace.
Contact Details
- [email protected]
- [email protected]
- +886-922-887-389
Career Experience
Senior Customer Success / Team Lead
Ematic Solutions | 2020-present
Customer Relationship management and team management. Lead enterprise project with MarTech stack concept. Consulting existing customer on the full marketing vision, matching them with the corresponding tools.
Customer Success Manager
Ematic Solutions | 2019-2021
Onboarding new customers and ensure the tools are running well. Customer business model study, helping them to achieve their goals by providing strategic advice and guidance. Using data to drive customer success, studying different business model and provide our insight.
Digital Marketing Manager
Giftpack, Inc. | 2017-2019
Lead holiday campaigns, earned 19% rev growth in Q4.
Facebook ads planning, email channel planning.
Content Marketing Lead
Giftpack, Inc. | 2017-2019
Designed the road map to grow Giftpack's social impact and brand image. Provided impressive brand stories to the operation team, enabling them to recruit over 80% of packers and partners.
Business Representative
Giftpack, Inc. | 2018-2019
Investor pitch, represents CEO to join incubator program.
Acquired gift product suppliers and onboarded them to the platform. Set up service in new cities, managing packer recruiting and partner development.
Customer Service & UX Specialist
Giftpack, Inc. | 2017-2019
A frontline of the customer service, collecting the firsthand user feedback and wrapping it up to the product team.
Marketing Freelancer
Yin-Chuan Organic | 2018
FB Ads consultancy.
Marketing Intern,
Jacker Clean | 2017
FB Ads / FB campaigns design / GA report / Cross-industry alliance.
Fairs & Incubator Experiences
- 2017 Global Startup Ecosystem - America - Digital Accelerator| NY
- 2018 Forbes 30 under 30 Exhibition| Buston, MA
- 2018 RISE | Hong Kong
- 2018 Plug and Play Tech Center - Incubator Program| Sunnyvale,CA
- 2018 Paris&Co - Landing Paris Program | Paris, France
Academic Credentials
Tamkang University / B.S., Business Administration Sep.2013 - June.2017
Skill & Language
- Digital Marketing Skills:
- SEO, Facebook Ads Google Analytics
- Marketing tools:
- iterable, Segment, Adjust, OptiMonk, OneSignal, Mailchimp, Mailjet, Campaign Monitors, Klayviyo,
- Languages:
- Mandarin (native) English (fluent)
Bonnie Chen
Senior Customer Success Manager
Currently an experienced CS team lead at Ematic Solutions in TW. A MarTech enthusiast, well-knowledged in digital marketing solutions and email channel consulting. Skilled at ensuring the success of the customer by analyzing their performance data with an in depth report. Enjoy startups, and SaaS business with a fast growing pace.
Contact Details
- [email protected]
- [email protected]
- +886-922-887-389
Career Experience
Senior Customer Success / Team Lead
Ematic Solutions | 2020-present
Customer Relationship management and team management. Lead enterprise project with MarTech stack concept. Consulting existing customer on the full marketing vision, matching them with the corresponding tools.
Customer Success Manager
Ematic Solutions | 2019-2021
Onboarding new customers and ensure the tools are running well. Customer business model study, helping them to achieve their goals by providing strategic advice and guidance. Using data to drive customer success, studying different business model and provide our insight.
Digital Marketing Manager
Giftpack, Inc. | 2017-2019
Lead holiday campaigns, earned 19% rev growth in Q4.
Facebook ads planning, email channel planning.
Content Marketing Lead
Giftpack, Inc. | 2017-2019
Designed the road map to grow Giftpack's social impact and brand image. Provided impressive brand stories to the operation team, enabling them to recruit over 80% of packers and partners.
Business Representative
Giftpack, Inc. | 2018-2019
Investor pitch, represents CEO to join incubator program.
Acquired gift product suppliers and onboarded them to the platform. Set up service in new cities, managing packer recruiting and partner development.
Customer Service & UX Specialist
Giftpack, Inc. | 2017-2019
A frontline of the customer service, collecting the firsthand user feedback and wrapping it up to the product team.
Marketing Freelancer
Yin-Chuan Organic | 2018
FB Ads consultancy.
Marketing Intern,
Jacker Clean | 2017
FB Ads / FB campaigns design / GA report / Cross-industry alliance.
Fairs & Incubator Experiences
- 2017 Global Startup Ecosystem - America - Digital Accelerator| NY
- 2018 Forbes 30 under 30 Exhibition| Buston, MA
- 2018 RISE | Hong Kong
- 2018 Plug and Play Tech Center - Incubator Program| Sunnyvale,CA
- 2018 Paris&Co - Landing Paris Program | Paris, France
Academic Credentials
Tamkang University / B.S., Business Administration Sep.2013 - June.2017
Skill & Language
- Digital Marketing Skills:
- SEO, Facebook Ads Google Analytics
- Marketing tools:
- iterable, Segment, Adjust, OptiMonk, OneSignal, Mailchimp, Mailjet, Campaign Monitors, Klayviyo,
- Languages:
- Mandarin (native) English (fluent)