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4-6 years
6-10 years
10-15 years
More than 15 years
Kepala Toko @CV. Viera Oleh Oleh2023 ~ Present
・
STORE MANAGER
Within one month
to sell Melakukan briefing pagi untuk menargetkan sales ke semua team & mengevaluasinya di akhir shift Mengontrol stock, ordering produk, dan produksi plan, costingan & margin. Melakukan negoisasi ke supplier dan mengajak beberapa mitra untuk kerjasama. Melakukan canvasing produk ke beberapa toko dan juga pasar tradisional Penempatan : Palembang (Transmart PCC), Padang (Transmart PADK), Pekanbaru (Transmart PBSH) Management Trainee • PT. Trans Retail Indonesia (Medan) AprilJuli 2017 Mempelajari setiap Departement yang ada di perusahaan, baik Commercial dan Supporting Menjadi perbantuan Grand Opening Store Transmart Lampung. Membuat Project Program terbaru untuk department yang dibawahi. Penempatan : Medan (Pla...
Employed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
Universitas Medan Area
・
Akuntansi
Quality Team Leader @CreditEnable2023 ~ Present
・
Assistant Manager Training and Quality
Within two months
associates on areas of improvement Initiating BQM and planning refresher on improvement areas Conducting and participating call calibration across the centres Engage in customer listening to identify customer pain points and expectations Serve as an intermediary for escalations from agents and customers Develop process controls, standard operating procedures (SOPs), and supporting documentation for training, onboarding, and customer support Identify process improvement opportunities to update SOPs Implement and ensure compliance with the company's policies Report support team's performance to supervisors and maintain monthly performance logs Participate in team meetings to discuss customer service trends, agent review feedback, and implementation
Employed
・
Ready to interview
Full-time / Not interested in working remotely
6-10 years
MUMBAI UNIVERSITY
・
Commerce
Senior CRM project manager @Wunderman Thompson France2023 ~ Present
・
Digital marketing Project manager
Within six months
as optimization, technical CRM development, or the roll-out of new functionalities - Analyzing the performance of actions carried out, with a constant A/B testing approach to build learnings and channel expertise. - Development of a PRM campaign Senior CRM project manager • BETC FULLSIX MayMay 2023 CRM accompaniment and support of multiple brands: Royal Canin, Accor, Mugler, Michelin, Lacoste, Van Cleef & Arpels and RATP - Development and deployment of new loyalty programs - Strategic recommendation on omni channel customer experience - CRM lifecycle definition - Definition of the programs identity, features and value proposition - Development of the CRM strategy - Building relational promises according
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
University of Paris I: Panthéon-Sorbonne
・
Commerce international
Past
Chief Technology Officer @Alienkingdom2020 ~ Present
・
後端，全端，技術經理
Within one month
and it has been in operation for nearly a year. - Achieved an 81% "Very Positive" rating on Steam. 2. FiveToTheTenth : - This mobile app integrates various functions, including access control systems, payment processing for transactions, and reservation management, to provide convenience for the residents of the building. Supports IOS/Android. R&R: - Provided guidance to client-side developers for UI design, API integration, and the use of libraries. - Established server architecture and specifications. - Resolved technical issues related to software and hardware integration. Achievement: - Successfully integrated with the access control system provider.
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
National Cheng Kung University
・
Computer Graphics
Technical Support Specialist @Integrity Marketing Group LLC2022 ~ 2023
・
Senior Technical Support
Within one month
Jordan Smith Lvl 2 Technical Support Specialist – Integrity Marketing Group (contract) Dallas-Fort Worth Metropolitan Area, TX, USA Graduate of the University of Texas at Arlington and Studied in the field of Information Systems/Computer Operations. Currently working with Information Technology Services & Senior IT Support. Experience in Database Management, Senior Technical and Administrative Support, Account Management, High Level End-user support & Business Application Communications. Currently an IT specialist that has experience in a dynamic, fast-paced environment. I have provided white glove services over the phone, through email and in person. Responsible for ensuring
Employed
・
Open to opportunities
Interested in working remotely
6-10 years
The University of Texas at Arlington
・
Management Information Systems, General
Human Resources Specialist @Mindo Small Business Solutions2018 ~ Present
・
HRD /HRM /HR Full function & Project Manager/HR Manager/HRBP 組織經營與策略規劃, 人力資源發展專案規劃與執行 專案性質角色，內部HR策略顧問(招聘/薪酬/訓練發展)
Within one month
HR-related transactions, including vendor agreements and employee contracts. Work closely with management to refine compensation and benefits frameworks in alignment with organizational goals and industry standards. Advocate for employee welfare by implementing policies and initiatives that enhance work-life balance, promote diversity and inclusion, and foster a supportive work environment. Develop and implement cutting-edge retention strategies to attract and retain top talent, including but not limited to career development programs, recognition schemes, and performance incentives. Conduct precise performance evaluations, providing constructive feedback to employees and identifying opportunities for growth and improvement. Demonstrate proficiency
Employed
・
Open to opportunities
Full-time / Interested in working remotely
4-6 years
Yogyakarta State University
Engineer
Within one month
Kelvin Samuel Simanjuntak Saya lulusan Teknik Komputer dan Jaringan, SMK Teladan Sumatera Utara 2. Saya terakhir bekerja di bidang Telekomunikasi Perangkat Jaringan Telkomsel, di PT. KOPINFRA (Koperasi Karyawan PT. Infrastruktur Telekomunikasi Indonesia) sebagai Technical Support Engineer. Saya memonitoring kualitas jaringan, melakukan troubleshoot pada hardware/software, commissioning, dan menangani keluhan pelanggan terhadap jaringan Telkomsel. Medan, Indonesia Kelvin S. [email protected] Pengalaman Kerja Technical Support Engineer • PT. KOPINFRA (Koperasi Karyawan PT. Infrastruktur Telekomunikasi Indonesia) 01 FebruariJanuari 2024 Memonitoring KPI (Key Performance Indicator) jaringan Telkomsel. Memonitoring dan melakukan tracking, serta
Unemployed
・
Open to opportunities
Full-time / Interested in working remotely
4-6 years
Past
Customer Service Manager @Asus 華碩電腦股份有限公司2022 ~ 2023
・
Software Project / Product Management
Within one month
Unemployed
・
Open to opportunities
Full-time / Interested in working remotely
6-10 years
Chihlee Institute of Technology
・
International Business/Trade/CommerceCreator/ owner 創辦人 @iamnotdietitian 我不是營養師2020 ~ Present
・
顧客成功 /課程開發製作/ 內容行銷經理
Within one month
Employed
・
Open to opportunities
Full-time / Interested in working remotely
6-10 years
輔仁大學 Fu Jen Catholic University
・
營養科學研究所Past
Operator Produksi @PT Eka Jaya Internasional2020 ~ 2024
・
operator produksi
Within six months
Unemployed
・
Open to opportunities
Full-time / Interested in working remotely
4-6 years
SMK Negeri 1 Susukan Cirebon
・
Agribisnis Tanaman dan HortikulturaThe Most Lightweight and Effective Recruiting Plan
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Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Professional Background
Current status
Unemployed
Job Search Progress
Ready to interview
Professions
Technical Support, System, Network Administrator
Fields of Employment
Computer Networking, Public and Local Agencies
Work experience
More than 15 years work experience (6-10 years relevant)
Management
I've had experience in managing 15+ people
Skills
Languages
Indonesian
・
Native or Bilingual
Job search preferences
Positions
IT Support
Job types
Full-time
Locations
Indonesia, Malaysia, Singapore
Remote
Interested in working remotely
Freelance
Yes, I freelance in my spare time
Educations
School
Akademi Bina Sarana Informatika (BSI) Jakarta
Major
Manajemen Informatika
Martin Fahmi
IT Support
Lulusan Manajemen Informatika, dengan pengalaman dalam bidang Administrasi dan IT support seperti pengelolaan sistem administrasi kantor, troubleshooting, networking, hardware & software. Saya juga memiliki aktifitas sehari-hari dibidang IT. Memiliki kemampuan pada IT operation, project management, dan customer service. Selain itu saya mempunyai pribadi yang berintegritas dan bertanggung jawab terhadap apa yang dikerjakan.
Parung, Bogor, Indonesia
085266804564
[email protected]
https://www.facebook.com/MartinFahmi31/
Pengalaman Kerja
Mei 2019 - Juni 2021
Sungai Penuh, Jambi
Operator Komputer dan Network Support Technician
PT. Ratu Network Indonesia
- • Memastikan perangkat keras dan perangkat lunak komputer yang berhubungan dengan jaringan berfungsi dengan baik.
• Melakukan pemeliharaan rutin dan pemantauan kesehatan system Jaringan melalui mikrotik
• Melakukan instalasi jaringan baik menggunakan LAN, Fiber Optik, maupun WLAN.
• Melakukan instalasi, konfigurasi, dan memperbaharui sistem pada mikrotik
• Melakukan instalasi dan konfigurasi CCTV di kantor-kantor maupun rumah pribadi
• Memastikan keamanan sistem dengan menginstal dan memperbarui perangkat lunak antivirus dan antispyware.
• Menginstal, mengkonfigurasi, dan memelihara perangkat keras jaringan seperti router, switch, dan modem.
• Menyusun dan mengelola jaringan untuk memastikan kinerja optimal.
• Memantau kesehatan jaringan untuk mendeteksi potensi masalah atau kegagalan.
• Mengidentifikasi dan menanggapi gangguan jaringan atau kehilangan koneksi.
• Melakukan pembaruan perangkat lunak jaringan dan mengelola pemeliharaan rutin.
April 2011 - Maret 2014
Sungai Penuh, Jambi
Staff Administrai
Kantor Pelayanan Perizinan Terpadu Kota Sungai Penuh
- • Mengelola administrasi harian kantor
• Menangani surat masuk dan keluar
• Melakukan pengarsipan dokumen
• Membuat laporan absensi, RAB, Laporan Pengeluaran
• Melakukan tugas-tugas administrasi lainnya sesuai dengan kebutuhan kantor
• Melakukan instalasi, konfigurasi, pemeliharaan, baik itu software, hardware, jaringan, server, dan system operasi agar dapat berjalan dengan lancar.
• Memberikan bantuan teknis dan dukungan kepada staf kantor dalam hal permasalahan hardware, software, maupun koneksi jaringan.
• Mengelola keamanan informasi dan system, termasuk mengimplementasikan keamanan seperti firewall, enkripsi data, pemindaian malware, dan pemantauan keamanan jaringan
• Memantau kinerja sistem, kapasitas, dan ketersediaan untuk memastikan operasi yang lancar, serta melakukan upgrade sistem jika diperlukan.
Pendidikan
2007 - 2010
Akademi Bina Sarana Informatika (BSI) Jakarta
Manajemen Informatika
Belajar di bidang manajemen informatika melibatkan penguasaan konsep-konsep dasar manajemen, seperti perencanaan, pengorganisasian, pengarahan, dan pengendalian sumber daya informatika dalam suatu organisasi. Selain itu, mempelajari teknologi informasi yang berkembang pesat, termasuk pengembangan perangkat lunak, jaringan komputer, keamanan informasi, serta manajemen basis data.
Skill
- Microsoft Office
- Photoshop
- CorelDRAW
- Google Drive
- Networking Kabel & Nirkabel
- Mikrotik dan Mikhmon
- Video Editing
- Hardware & Software PC Repair
Martin Fahmi
IT Support
Lulusan Manajemen Informatika, dengan pengalaman dalam bidang Administrasi dan IT support seperti pengelolaan sistem administrasi kantor, troubleshooting, networking, hardware & software. Saya juga memiliki aktifitas sehari-hari dibidang IT. Memiliki kemampuan pada IT operation, project management, dan customer service. Selain itu saya mempunyai pribadi yang berintegritas dan bertanggung jawab terhadap apa yang dikerjakan.
Parung, Bogor, Indonesia
085266804564
[email protected]
https://www.facebook.com/MartinFahmi31/
Pengalaman Kerja
Mei 2019 - Juni 2021
Sungai Penuh, Jambi
Operator Komputer dan Network Support Technician
PT. Ratu Network Indonesia
- • Memastikan perangkat keras dan perangkat lunak komputer yang berhubungan dengan jaringan berfungsi dengan baik.
• Melakukan pemeliharaan rutin dan pemantauan kesehatan system Jaringan melalui mikrotik
• Melakukan instalasi jaringan baik menggunakan LAN, Fiber Optik, maupun WLAN.
• Melakukan instalasi, konfigurasi, dan memperbaharui sistem pada mikrotik
• Melakukan instalasi dan konfigurasi CCTV di kantor-kantor maupun rumah pribadi
• Memastikan keamanan sistem dengan menginstal dan memperbarui perangkat lunak antivirus dan antispyware.
• Menginstal, mengkonfigurasi, dan memelihara perangkat keras jaringan seperti router, switch, dan modem.
• Menyusun dan mengelola jaringan untuk memastikan kinerja optimal.
• Memantau kesehatan jaringan untuk mendeteksi potensi masalah atau kegagalan.
• Mengidentifikasi dan menanggapi gangguan jaringan atau kehilangan koneksi.
• Melakukan pembaruan perangkat lunak jaringan dan mengelola pemeliharaan rutin.
April 2011 - Maret 2014
Sungai Penuh, Jambi
Staff Administrai
Kantor Pelayanan Perizinan Terpadu Kota Sungai Penuh
- • Mengelola administrasi harian kantor
• Menangani surat masuk dan keluar
• Melakukan pengarsipan dokumen
• Membuat laporan absensi, RAB, Laporan Pengeluaran
• Melakukan tugas-tugas administrasi lainnya sesuai dengan kebutuhan kantor
• Melakukan instalasi, konfigurasi, pemeliharaan, baik itu software, hardware, jaringan, server, dan system operasi agar dapat berjalan dengan lancar.
• Memberikan bantuan teknis dan dukungan kepada staf kantor dalam hal permasalahan hardware, software, maupun koneksi jaringan.
• Mengelola keamanan informasi dan system, termasuk mengimplementasikan keamanan seperti firewall, enkripsi data, pemindaian malware, dan pemantauan keamanan jaringan
• Memantau kinerja sistem, kapasitas, dan ketersediaan untuk memastikan operasi yang lancar, serta melakukan upgrade sistem jika diperlukan.
Pendidikan
2007 - 2010
Akademi Bina Sarana Informatika (BSI) Jakarta
Manajemen Informatika
Belajar di bidang manajemen informatika melibatkan penguasaan konsep-konsep dasar manajemen, seperti perencanaan, pengorganisasian, pengarahan, dan pengendalian sumber daya informatika dalam suatu organisasi. Selain itu, mempelajari teknologi informasi yang berkembang pesat, termasuk pengembangan perangkat lunak, jaringan komputer, keamanan informasi, serta manajemen basis data.
Skill
- Microsoft Office
- Photoshop
- CorelDRAW
- Google Drive
- Networking Kabel & Nirkabel
- Mikrotik dan Mikhmon
- Video Editing
- Hardware & Software PC Repair