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On
4-6 years
6-10 years
10-15 years
More than 15 years
India
Cloud Services Manager @AIA2021 ~ 2022
・
DevOps Engineer, Site Reliability Engineer
Within one month
Employed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
Sikkim Manipal University
・
Information Technology
SENIOR NETWORK ENGINEER @EXPRESS NETWORK2021 ~ Present
・
IT support engineer,network enginner,system engineer
Within three months
SUNAJUL NIZAM NETWORK ENGINEER Thiruvalla, Kerala, India Strategic professional with 10+ years of experience operating data communications systems and developing business solutions Manages high-quality ICT and Internet solutions and has i-depth knowledge of Cisco hardware and data management. Work Experience SENIOR NETWORK ENGINEER • EXPRESS NETWORK FebruaryPresent 1) Configured, monitored, and maintained routers, switches, firewalls, and load balancer. 2) Identified and resolved network performance issues. 3) Provided technical support for local area networks, wide area networks, virtual private networks and other data communication systems. 4) Developed network security policies to protect against unauthorised access
Employed
・
Open to opportunities
Full-time / Not interested in working remotely
6-10 years
SITD
・
DIPLOMA IN ELECTRONICS AND COMMUNICATION
Senior Software Engineer @Calsoft2021 ~ Present
・
Software Engineer / Backend Engineer
Within three months
Vishal Yadav Mumbai, Maharashtra, [email protected] https://www.linkedin.com/in/vishaldv-yadav/ With over 6 years of experience in the software industry, I am a highly accomplished professional specializing in designing and developing enterprise/cloud solutions. My expertise spans across ERP, Fintech, Hotel and Network industries, where I have consistently delivered sophisticated products. What sets me apart is my passion for cutting-edge technologies. Work Experience Senior Software Engineer • Calsoft OctoberPresent | Taipei, Taiwan Working for Cisco, On Dnac Product IAM Service. Developed APIs in
Employed
・
Open to opportunities
Full-time / Interested in working remotely
4-6 years
University of Mumbai
・
Information Technology
Sr DevOps Engineer @SoftElevation2022 ~ Present
・
Senior DevOps Engineer
Within one month
Management of CRM and Upwork Management -- Management of VMware and Oracle Virtualization OS -- Management of Cpanel, WHM, inhouse redhat and Centos Server -- Management of Opensource Pfsence and Kerio software-based firewall Trainer • Webcom Technologies JuneDecemberTraining Basics of Computers. -- Training Networking and troubleshooting. -- Training Basic of Cli PowerShell and Linux Administration. -- Training the Graphic Designing. Data Operator. Municipal Committee DecemberJuneData Operator in mx-excel -- Make online entries of House taxes EducationSikkim Manipal University - Distance Education Information TechnologyNIIT= DIT Course Diploma in Information Technology Skills Linux Administration, Windows administration. Aws, Gcp, cPanel, IT Operations, Shell, Bash
Employed
・
Open to opportunities
Full-time / Interested in working remotely
6-10 years
Sikkim Manipal University - Distance Education
・
Information Technology
Offline
Offline
Consultant ll @EY2023 ~ Present
・
Consultant
Within two months
on-premises and cloud-based IT asset management, incorporating compliance and security considerations into Discovery implementations. Demonstrated ability to troubleshoot and resolve complex issues related to ServiceNow Discovery implementation, ensuring seamless integration with existing systems and workflows. Streamlined on-premises operations by spearheading the discovery of network, Windows, Linux, firewall, and storage devices. Contributed to efficiency by creating SNMP OID classification records. Implemented a comprehensive Configuration Management Database (CMDB) health dashboard to monitor and analyze the status and performance of IT assets and configurations. Configured Health Inclusion rules for Required, Recommended, Staleness, Duplicate & Orphan to
Employed
・
Open to opportunities
Full-time / Interested in working remotely
4-6 years
Birla Institute of Technology and Science, Pilani
・
Computer Science
DevOps Engineer @Bizongo
DevOps Engineer, Site Reliability Engineer
Within three months
Debugging, Staging | Production Website Setup, OS Patching, Shell | Python Scripting, Technical Documentation. Stack : CentOS, Ubuntu, Postfix, NGinx, HAProxy, Apache HTTP Server, Dovecot, MySQL, PostgreSQL, SSL, Pingdom, Nagios, Cobbler, Dell / SuperMicro Servers, IBM SoftLayer, Amazon S3. Tools : Linux CLI, Atlassian JIRA, VIM Editor, Git, Puppet, Flock, HipChat. Linux Administrator @ Softcell : FebruaryApril 2015 Responsibilities : Server Deployment, Customer Support, Troubleshooting, Vendor Coordination, OS Patching, Shell Scripts, Technical Documentation. Stack : CentOS, Ubuntu, Apache HTTP Server, Postfix, PowerMTA, DNS, Axigen Mail Server, PowerDNS, VMWare, Dell Hardware. Tools : Linux CLI, ManageEngine OpManager. Education Bachelor of Computer Applications from
Full-time / Not interested in working remotely
6-10 years
Tilak Maharashtra University, Pune - India
・
Computer ApplicationsInfra Dev Specialist @Cognizant Technology Solutions2023 ~ Present
・
ServiceNow ITOM Admin
Within three months
Employed
Full-time / Interested in working remotely
6-10 years
IILM Academy of Higher Learning
・
Master of Business AdministrationSenior Software Engineer ( OS Development - Android, Linux Kernel ) @Esper2019 ~ Present
・
Senior Android Engineer
Within six months
Employed
Full-time / Interested in working remotely
6-10 years
Chhattisgarh Swami Vivekanand Technical University, Bhilai
・
Computer Engineering
Past
Freelance Digital Marketing and Web hosting Expert @Freelance self-employed2017 ~ Present
・
Digital Marketing Specialist
Within six months
Gulam Navi I'm an experienced IT professional with over 15 years in IT Management and Administration. My expertise includes project management, server administration, and digital marketing. Specializing in Linux environments and cloud management, I've successfully deployed projects, managed teams, and ensured data security. New Delhi, Delhi, India Work Experience Freelance Digital Marketing, Web hosting Expert and Trainer • Freelance self-employed NovemberPresent •Digital Marketing Strategy •Content Creation and Marketing •Search Engine Optimization (SEO) •Social Media Management •Email Marketing •Paid Advertising (Facebook Ads, Google Ads) •Analytics and Reporting •Client Relationship Management •Domain, DNS and SSL management Sr
Unemployed
Full-time / Interested in working remotely
10-15 years
Guru Govind Singh Indraprashtha University
・
BCA
Software Engineer @411 Locals2022 ~ Present
・
Senior Software Engineer
Within six months
involved in cadences reporting applications, implement A/B test and contribute in optimization process for customer experiences. Payment Integration and Gateway - For company different services, I was involved in various SaaS projects include building customer payment portal, invoice generation, own recurring invoice collection etc. Skills: AWS EC2, Linux, Rest API's, PHP Laravel, HTML/CSS MySQL, Troubleshooting Software Engineer • Kadel Labs NovemberNovember 2022 Bitrix24 CRM Telephony Integration - Led a team in developing a SaaS-based telephony application with end-to-end subscriptions, I was involved in building custom SIP client solution for different PBX - FreePBX, ViciDial
Employed
Full-time / Interested in working remotely
4-6 years
Geetanjali Institute of Technical Studies, Udaipur
・
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Within two months
ServiceNow ITSM | CSA, CAD Certified | ITOM | HRSD | Custom Application | Agent Workspace
EY
・
2023 ~ Present
Professional Background
Current status
Employed
Job Search Progress
Open to opportunities
Professions
Software Engineer
Fields of Employment
Software, SaaS / Cloud Services
Work experience
4-6 years
Management
Skills
Languages
English
・
Fluent
Hindi
・
Fluent
Job search preferences
Positions
Consultant
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
Educations
School
Birla Institute of Technology and Science, Pilani
Major
Computer Science
Harshit Jamwal
5+ years of Service-now Developer experience in Service-now framework and Agile
software development with ITSM, HRSD, ITOM, process with strong knowledge of ITIL
framework and SDLC.
Work Experience
Consultant ll • Ernst & Young LLP
Project 1: Anheuser-Busch InBev
July 2013 - Jan 2024
Description:
- Implemented End-to-end ServiceNow Discovery to streamline IT infrastructure management and enhance operational efficiency.
- Hands-on experience in configuring and deploying Discovery schedules for both on-premises and cloud environments.
- Proficient in setting up and managing Discovery for diverse cloud platforms, including AWS, and Azure as well as on-premises infrastructure.
- Experienced in analysing Discovery results to maintain accurate CMDB records.
- Collaborates closely with cross-functional teams to design and optimize Discovery processes, aligning with organisational goals and priorities.
- Adheres to best practices for on-premises and cloud-based IT asset management, incorporating compliance and security considerations into Discovery implementations.
- Demonstrated ability to troubleshoot and resolve complex issues related to ServiceNow Discovery implementation, ensuring seamless integration with existing systems and workflows.
- Streamlined on-premises operations by spearheading the discovery of network, Windows, Linux, firewall, and storage devices.
- Contributed to efficiency by creating SNMP OID classification records.
- Implemented a comprehensive Configuration Management Database (CMDB) health dashboard to monitor and analyze the status and performance of IT assets and configurations.
- Configured Health Inclusion rules for Required, Recommended, Staleness, Duplicate & Orphan to filter the CIs included in the dashboard.
- Worked on 3 C's in CMDB mean which are required to monitor the Health of CMDB data.
- Completeness - Used the recommended and required metrics to ensure that the Configuration Items (CIs) are populated with necessary data.
- Correctness - By checking the duplicates, orphans, and staleness metrics, made sure that the CMDB CIs are up-to-date and accurate with minimal to no duplicates.
- Compliance - Used the audit metrics to make CMDB CIs are configured as expected and meeting the desired state expectations.
Project 1: AstraZeneca
Feb 2024 - Present
Description:
- Worked on creating to End-to-end process flow of Vendor Onboarding.
- Work on creating Questionnaire Templates for the Vendor Contacts.
- Worked with Database views to create reports to be published on Dashboard.
Senior Software Engineer • Wipro
Project 1: Electronic Arts
July 2018 - June 2023
Description:
- Experience in all phases of Software Development Life Cycle SDLC, quality management systems and project life cycle processes on ServiceNow platform as both Developer and Administrator. Strong understanding of ITIL V3.
- Deep functional and technical knowledge of the ServiceNow platform as well as experience delivering medium to large-scale Service Now implementations.
- Experience in Installation and Configuration of ITSM in Service-Now. In-depth knowledge of the technical implementation of Change Management, Incident Management, Problem Management, Service Catalog, Configuration Management, Reporting and Integration.
- ServiceNow applications implemented: Incident, Problem, Change, third-party integrations
- Worked on rest messages to send output messages to the endpoint.
- Develop necessary development documentation as needed e.g. technical design, developer notes, etc. Performs core configuration tasks including system policies, business rules and client scripts.
- Creates Workflow activities and approvals. Implement new workflows that use a variety of activities to understand how records are generated from workflows.
- Use Administration of common platform applications: Knowledge Base, Service Catalog, Workflows, SLAs, Reporting etc.
- Core Application Administration: Policies Interactions, Application Security, Events, Notifications, ACLS.
- Platform security: Knowledge of working with ACL scripts. Managing client scripts, UI policies, UI actions and Data policies.
- Moving data in and out of an instance using data sources, import sets and transform maps and also auto importing data into service now.
- Defining Service Level Agreements SLAs, notifications, and reports.
- Upgrades: Actively participated thrice in the Upgrade process and have strong knowledge.
- Scripting: Working knowledge of ServiceNow scripting(Intermediate) Leads the design, development, and maintenance of the ServiceNow HRSD platform to ensure that users are being supported in meeting their business needs.
- Working knowledge of HR Services, HR case management, Response Template Configuration, HR Assignment rules and HR Lookup rules.
- Experience in creating end-to-end HR Lifecycle events, Activity sets for NewHire Onboarding. Creating HR Mailboxes, and Mailbox exception rules for validation of the creation of cases.
- Creating HR User Criteria to access Record producers. End-to-end implementation of COE Security configuration rules.
- Experience in building Custom scoped applications single-handedly.
Certifications
Certified System Administrator
Certified Application Developer
Education
2019 - 2022
Birla Institute of Technology and Science, Pilani
Computer Science
2014 - 2017
Government College Dharamshala
Computer Science
Skills
- ITSM
- HRSD
- ITOM
- Custom Application Development
- VRM
Languages
- English — Fluent
- Hindi — Fluent
Harshit Jamwal
5+ years of Service-now Developer experience in Service-now framework and Agile
software development with ITSM, HRSD, ITOM, process with strong knowledge of ITIL
framework and SDLC.
Work Experience
Consultant ll • Ernst & Young LLP
Project 1: Anheuser-Busch InBev
July 2013 - Jan 2024
Description:
- Implemented End-to-end ServiceNow Discovery to streamline IT infrastructure management and enhance operational efficiency.
- Hands-on experience in configuring and deploying Discovery schedules for both on-premises and cloud environments.
- Proficient in setting up and managing Discovery for diverse cloud platforms, including AWS, and Azure as well as on-premises infrastructure.
- Experienced in analysing Discovery results to maintain accurate CMDB records.
- Collaborates closely with cross-functional teams to design and optimize Discovery processes, aligning with organisational goals and priorities.
- Adheres to best practices for on-premises and cloud-based IT asset management, incorporating compliance and security considerations into Discovery implementations.
- Demonstrated ability to troubleshoot and resolve complex issues related to ServiceNow Discovery implementation, ensuring seamless integration with existing systems and workflows.
- Streamlined on-premises operations by spearheading the discovery of network, Windows, Linux, firewall, and storage devices.
- Contributed to efficiency by creating SNMP OID classification records.
- Implemented a comprehensive Configuration Management Database (CMDB) health dashboard to monitor and analyze the status and performance of IT assets and configurations.
- Configured Health Inclusion rules for Required, Recommended, Staleness, Duplicate & Orphan to filter the CIs included in the dashboard.
- Worked on 3 C's in CMDB mean which are required to monitor the Health of CMDB data.
- Completeness - Used the recommended and required metrics to ensure that the Configuration Items (CIs) are populated with necessary data.
- Correctness - By checking the duplicates, orphans, and staleness metrics, made sure that the CMDB CIs are up-to-date and accurate with minimal to no duplicates.
- Compliance - Used the audit metrics to make CMDB CIs are configured as expected and meeting the desired state expectations.
Project 1: AstraZeneca
Feb 2024 - Present
Description:
- Worked on creating to End-to-end process flow of Vendor Onboarding.
- Work on creating Questionnaire Templates for the Vendor Contacts.
- Worked with Database views to create reports to be published on Dashboard.
Senior Software Engineer • Wipro
Project 1: Electronic Arts
July 2018 - June 2023
Description:
- Experience in all phases of Software Development Life Cycle SDLC, quality management systems and project life cycle processes on ServiceNow platform as both Developer and Administrator. Strong understanding of ITIL V3.
- Deep functional and technical knowledge of the ServiceNow platform as well as experience delivering medium to large-scale Service Now implementations.
- Experience in Installation and Configuration of ITSM in Service-Now. In-depth knowledge of the technical implementation of Change Management, Incident Management, Problem Management, Service Catalog, Configuration Management, Reporting and Integration.
- ServiceNow applications implemented: Incident, Problem, Change, third-party integrations
- Worked on rest messages to send output messages to the endpoint.
- Develop necessary development documentation as needed e.g. technical design, developer notes, etc. Performs core configuration tasks including system policies, business rules and client scripts.
- Creates Workflow activities and approvals. Implement new workflows that use a variety of activities to understand how records are generated from workflows.
- Use Administration of common platform applications: Knowledge Base, Service Catalog, Workflows, SLAs, Reporting etc.
- Core Application Administration: Policies Interactions, Application Security, Events, Notifications, ACLS.
- Platform security: Knowledge of working with ACL scripts. Managing client scripts, UI policies, UI actions and Data policies.
- Moving data in and out of an instance using data sources, import sets and transform maps and also auto importing data into service now.
- Defining Service Level Agreements SLAs, notifications, and reports.
- Upgrades: Actively participated thrice in the Upgrade process and have strong knowledge.
- Scripting: Working knowledge of ServiceNow scripting(Intermediate) Leads the design, development, and maintenance of the ServiceNow HRSD platform to ensure that users are being supported in meeting their business needs.
- Working knowledge of HR Services, HR case management, Response Template Configuration, HR Assignment rules and HR Lookup rules.
- Experience in creating end-to-end HR Lifecycle events, Activity sets for NewHire Onboarding. Creating HR Mailboxes, and Mailbox exception rules for validation of the creation of cases.
- Creating HR User Criteria to access Record producers. End-to-end implementation of COE Security configuration rules.
- Experience in building Custom scoped applications single-handedly.
Certifications
Certified System Administrator
Certified Application Developer
Education
2019 - 2022
Birla Institute of Technology and Science, Pilani
Computer Science
2014 - 2017
Government College Dharamshala
Computer Science
Skills
- ITSM
- HRSD
- ITOM
- Custom Application Development
- VRM
Languages
- English — Fluent
- Hindi — Fluent