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Definition of Reputation Credits
Harun Ar Rasyid
Bartender
Jakarta, Indonesia
Professional Bartender with 12+ years of experience. Knowledge of international cocktails. To obtain a bartending position where I can bring my hospitality skills, efficiency, attention to detail, and cocktail knowledge to the bar area. A position as bartender with Convenient Catering using serving and sales experience to increase the bar's profits at special events.
Work Experience
Bartender • The Bellezza Suites
October 2017 - Present
- Verify identification and age requirements of customers
- Mix traditional and creative cocktails
- Process payment from customers
- Clean glasses and bar utensils
- Make suggestions based on customer tastes and preferences
- Open and maintain tabs throughout their shift
- Build a rapport with regular customers to create a positive atmosphere
Head Bar • Dumbo Beans & Bottles
April 2017 - October 2017
- Administer purchasing and receiving procedures.
- Analyse alcoholic beverage business.
- Analyse service quality and customer satisfaction.
- Conduct staff performance assessment process.
- Contribute to innovation process within own scope
of work in the business unit.
- Identify and establish internal and external
stakeholder relationships.
- Implement loss/risk prevention.
- Lead team to implement change.
- Manage and implement business continuity plans.
- Manage compliance with food and beverage
hygiene policies and procedures.
- Manage cost and quality controls.
- Manage crisis situations.
- Manage food beverage operations.
- Manage guest service.
- Manage site/outlet and equipment maintenance.
- Manage training.
FB Supervisor • Bremgra
October 2016 - March 2017
Responsible for all of the business operations of a dining establishment. Duties typically include interviewing, hiring, training, scheduling and managing employees, as well as overseeing inventory, including food and beverages, supplies and other restaurant equipment. Managers are also responsible for resolving customer complaints regarding food quality and service and making sure the business complies with health and food safety regulations. In addition, most managers perform administrative tasks such as managing payroll and writing budgets.
Bartender • PT Summarecon Agung, Tbk
February 2015 - October 2015
- Verify identification and age requirements of customers
- Mix traditional and creative cocktails
- Process payment from customers
- Clean glasses and bar utensils
- Make suggestions based on customer tastes and preferences
- Open and maintain tabs throughout their shift
- Build a rapport with regular customers to create a positive atmosphere
Bar Captain / Head Bar • Yeyo Lobby & Eatery
September 2012 - October 2015
Plan, organize, and control the operations of a cocktail lounge or bar. Create drink recipes. Order or requisition liquors and supplies. Supervise the work of bar staff and other bartenders.
Senior Bartender • Barcode Mestika Jakarta Barcode
December 2009 - August 2012
- Administer purchasing and receiving procedures.
- Analyse alcoholic beverage business.
- Analyse service quality and customer satisfaction.
- Conduct staff performance assessment process.
- Contribute to innovation process within own scope of work in the business unit.
- Identify and establish internal and external stakeholder relationships.
- Implement loss/risk prevention.
- Lead team to implement change.
- Manage and implement business continuity plans.
- Manage compliance with food and beverage -hygiene policies and procedures.
- Manage cost and quality controls.
- Manage crisis situations.
- Manage beverage operations.
- Manage guest service.
- Manage site/outlet and equipment maintenance.
- Manage training.
- Prepare and serve cocktails and mocktails.
- Understand and analyse spirits.
- Understand and master cocktail components.
Bussiness Consultant • Cyber Future
August 2008 - July 2009
- Organize and assign business projects.
- Meet with clients to perform assessments.
- Develop and implement an ongoing budget.
- Develop detailed business plans.
Telemarketing • First Media Tbk
September 2008 - October 2008
- Cold calling people using a given phone directory to sell products or solicit donations
- Answering incoming calls from prospective customers
- Using scripts to provide information about product’s features, prices etc. and present their benefits
old call people using a given phone directory to sell products or solicit donations
- Answer incoming calls from prospective customers
- Use scripts to provide information about product’s features, prices etc. and present their benefits
- Ask pertinent questions to understand the customer’s requirements
- Persuade the customer to buy by demonstrating how merchandise or services meet their needs
- Record the customer’s personal information accurately in a computer system
- Deal with complaints or doubts to safeguard the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and record useful information
Consultant Staff • Design Furniture
November 2006 - July 2007
Mencari dan melakukan penawaran proyek baru
Ikut menentukan tujuan dan persyaratan dari klien
Mempertimbangkan bagaimana ruang akan digunakan dengan mengikuti pertimbangan ruang gerak, rencana desain awal sketsa, termasuk layout listrik
Menentukan bahan dan perabot, seperti pencahayaan, furniture, dinding, lantai, dan perlengkapan pipa
Membuat jadwal untuk proyek desain interior
Memperkirakan biaya proyek dengan menyesuaikan anggaran
Menempatkan pesanan untuk bahan dan mengawasi pemasangan elemen desain
Melakukan after project visit untuk mendapat feedback klien
Staff • Alfaria Trijaya Warehouse
January 2005 - February 2005
Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)
Receive and process warehouse stock products (pick, unload, label, store)
Perform inventory controls and keep quality standards high for audits
Keep a clean and safe working environment and optimise space utilisation
Complete diary logs into inventory
Report any discrepancies
Communicate and cooperate with supervisors and coworkers
Operate and maintain preventively warehouse vehicles and equipment
Follow quality service standards and comply with procedures, rules and regulations
Education
1998 - 2001
SMU
Field of study
Licenses & Certifications
Lisensi Peramu Minuman
Dinas Pariwisata dan Kebudayaan Prov DKI Jakarta
Issued May 2011 · No Expiration Date
Skills
User Experience
- User testing
- Web usability
Product
- Competitor analysis
- Business research
Language
- Chinese
- English
Harun Ar Rasyid
Bartender
Jakarta, Indonesia
Professional Bartender with 12+ years of experience. Knowledge of international cocktails. To obtain a bartending position where I can bring my hospitality skills, efficiency, attention to detail, and cocktail knowledge to the bar area. A position as bartender with Convenient Catering using serving and sales experience to increase the bar's profits at special events.
Work Experience
Bartender • The Bellezza Suites
October 2017 - Present
- Verify identification and age requirements of customers
- Mix traditional and creative cocktails
- Process payment from customers
- Clean glasses and bar utensils
- Make suggestions based on customer tastes and preferences
- Open and maintain tabs throughout their shift
- Build a rapport with regular customers to create a positive atmosphere
Head Bar • Dumbo Beans & Bottles
April 2017 - October 2017
- Administer purchasing and receiving procedures.
- Analyse alcoholic beverage business.
- Analyse service quality and customer satisfaction.
- Conduct staff performance assessment process.
- Contribute to innovation process within own scope
of work in the business unit.
- Identify and establish internal and external
stakeholder relationships.
- Implement loss/risk prevention.
- Lead team to implement change.
- Manage and implement business continuity plans.
- Manage compliance with food and beverage
hygiene policies and procedures.
- Manage cost and quality controls.
- Manage crisis situations.
- Manage food beverage operations.
- Manage guest service.
- Manage site/outlet and equipment maintenance.
- Manage training.
FB Supervisor • Bremgra
October 2016 - March 2017
Responsible for all of the business operations of a dining establishment. Duties typically include interviewing, hiring, training, scheduling and managing employees, as well as overseeing inventory, including food and beverages, supplies and other restaurant equipment. Managers are also responsible for resolving customer complaints regarding food quality and service and making sure the business complies with health and food safety regulations. In addition, most managers perform administrative tasks such as managing payroll and writing budgets.
Bartender • PT Summarecon Agung, Tbk
February 2015 - October 2015
- Verify identification and age requirements of customers
- Mix traditional and creative cocktails
- Process payment from customers
- Clean glasses and bar utensils
- Make suggestions based on customer tastes and preferences
- Open and maintain tabs throughout their shift
- Build a rapport with regular customers to create a positive atmosphere
Bar Captain / Head Bar • Yeyo Lobby & Eatery
September 2012 - October 2015
Plan, organize, and control the operations of a cocktail lounge or bar. Create drink recipes. Order or requisition liquors and supplies. Supervise the work of bar staff and other bartenders.
Senior Bartender • Barcode Mestika Jakarta Barcode
December 2009 - August 2012
- Administer purchasing and receiving procedures.
- Analyse alcoholic beverage business.
- Analyse service quality and customer satisfaction.
- Conduct staff performance assessment process.
- Contribute to innovation process within own scope of work in the business unit.
- Identify and establish internal and external stakeholder relationships.
- Implement loss/risk prevention.
- Lead team to implement change.
- Manage and implement business continuity plans.
- Manage compliance with food and beverage -hygiene policies and procedures.
- Manage cost and quality controls.
- Manage crisis situations.
- Manage beverage operations.
- Manage guest service.
- Manage site/outlet and equipment maintenance.
- Manage training.
- Prepare and serve cocktails and mocktails.
- Understand and analyse spirits.
- Understand and master cocktail components.
Bussiness Consultant • Cyber Future
August 2008 - July 2009
- Organize and assign business projects.
- Meet with clients to perform assessments.
- Develop and implement an ongoing budget.
- Develop detailed business plans.
Telemarketing • First Media Tbk
September 2008 - October 2008
- Cold calling people using a given phone directory to sell products or solicit donations
- Answering incoming calls from prospective customers
- Using scripts to provide information about product’s features, prices etc. and present their benefits
old call people using a given phone directory to sell products or solicit donations
- Answer incoming calls from prospective customers
- Use scripts to provide information about product’s features, prices etc. and present their benefits
- Ask pertinent questions to understand the customer’s requirements
- Persuade the customer to buy by demonstrating how merchandise or services meet their needs
- Record the customer’s personal information accurately in a computer system
- Deal with complaints or doubts to safeguard the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and record useful information
Consultant Staff • Design Furniture
November 2006 - July 2007
Mencari dan melakukan penawaran proyek baru
Ikut menentukan tujuan dan persyaratan dari klien
Mempertimbangkan bagaimana ruang akan digunakan dengan mengikuti pertimbangan ruang gerak, rencana desain awal sketsa, termasuk layout listrik
Menentukan bahan dan perabot, seperti pencahayaan, furniture, dinding, lantai, dan perlengkapan pipa
Membuat jadwal untuk proyek desain interior
Memperkirakan biaya proyek dengan menyesuaikan anggaran
Menempatkan pesanan untuk bahan dan mengawasi pemasangan elemen desain
Melakukan after project visit untuk mendapat feedback klien
Staff • Alfaria Trijaya Warehouse
January 2005 - February 2005
Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)
Receive and process warehouse stock products (pick, unload, label, store)
Perform inventory controls and keep quality standards high for audits
Keep a clean and safe working environment and optimise space utilisation
Complete diary logs into inventory
Report any discrepancies
Communicate and cooperate with supervisors and coworkers
Operate and maintain preventively warehouse vehicles and equipment
Follow quality service standards and comply with procedures, rules and regulations
Education
1998 - 2001
SMU
Field of study
Licenses & Certifications
Lisensi Peramu Minuman
Dinas Pariwisata dan Kebudayaan Prov DKI Jakarta
Issued May 2011 · No Expiration Date
Skills
User Experience
- User testing
- Web usability
Product
- Competitor analysis
- Business research
Language
- Chinese
- English