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資深資料工程師 @緯創資通股份有限公司2020 ~ Present
・
Data Analyst、Data Engineer、Data Scientist、Customer Experience Analyst、Solution Architect、Cloud Architect
Within one month
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
元智大學 Yuan Ze University
・
工業工程與管理學所Past
Data Analyst @趨勢科技 TrendMicro2021 ~ 2024
・
Data Analyst、Data Engineer、Data Scientist、Customer Experience Analyst
Within one month
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
天主教輔仁大學 FU JEN CATHOLIC UNIVERSITY
・
金融所資料分析師 Data Analyst @Portto 門戶科技| Blocto2022 ~ 2024
・
Data Analyst、Data Engineer、Data Scientist、Customer Experience Analyst
Within one month
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
臺灣大學
・
流行病學與預防醫學所 生物統計組
Data Engineer @Groundhog Technologies Inc.2021 ~ 2024
・
Data Analyst、Data Engineer、Data Scientist、Customer Experience Analyst
Within one month
Vel Tien-Yun Wu I bring 5 years of hands-on experience in data engineering and software development, with a focus on building scalable data processing systems utilizing Hadoop, Spark, Kafka and Docker. My expertise in developing efficient ETL pipelines has been fundamental in optimizing data workflows for various data warehouses, enhancing data integrity and availability. My track record includes managing high-volume data pipelines, automating scheduling processes to improve operational efficiency, and deploying monitoring solutions that have reduced Mean-Time-To-Repair (MTTR) by 40%. I have a strong foundation in SQL, especially PostgreSQL, which enables
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
University of Illinois at Urbana-Champaign, School of Information Sciences
・
Information ManagementPast
Sr. Customer Service Representative @United Health Group2023 ~ 2024
・
Email and Customer Support Specialist
Within one month
Tameka Harris Experieced Email and Customer Support Specialist Delivering Exceptional Service I would introduce myself as a seasoned Email and Customer Support Specialist with over 10 years of extensive experience in various industries. throughout my career, I have made significant contributions to the success of the organizations I have worked for, demonstrating exceptional customer service and driving operational efficiency. United [email protected] Work Experience AprilMarch 2024 Taipei, Taiwan Sr. Customer Service Representative United Health Group Dedicated health plan support providing assistasnce to members through our email ticketing platform and inbound calls. Demontrrated accuracy
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
University of Phoenix
・
Business Administration and Management
Offline
Offline
Past
Senior Data Analyst @趨勢科技2022 ~ Present
・
Data Scientist, Data Analyst, Machine Learning Engineer
Within one month
data, design metrics, report and dashboard. Cross app data tracking and user journey analysis. VisionOne customers engagement score - the metrics can help fields to target the customers who are likely SOC/SOC-like profile and have frequently engaged with the VisionOne for their operations. Potential SOC customer tagging - use customer information to tag potential VisionOne SOC-like customers from the TrendMicro existing customer base. Product-led growth - provide metrics to help teams check the overview of the VisionOne trial customers experience and conversion rate with their app engagement/behaviors analysis. VisionOne tree view
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
輔仁大學 Fu Jen Catholic University
・
統計資訊學系
Past
Transaction risk analyst @PT BANK BRI Tbk2020 ~ 2023
・
Within two months
gmail.com Employment History Transaction Risk Analyst • PT BANK BRI MeiOktoberAnalysed and interrogated large datasets for high-quality risk reporting. 2. Temporarily blocking debit and credit cards which is suspect risk transactions. Contact Center • PT BANK BRI OktoberAprilProcessed complaints professionally, seeking effective, timely solutions for continued customer satisfaction. 2. Acted as first point of contact for customer issues and queries. 3. Optimised customer experience by tailoring responses to individual needs. Handled high call volumes with accuracy and efficiency for optimum productivity. EducationUniversitas Kristen Indonesia Bachelor Degree English Education Skills Microsoft
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
Universitas Kristen Indonesia
・
Pendidikan Bahasa Inggris
Senior Associate @DBS Bank2023 ~ Present
・
Project Manager
Within two months
. Throughout this process, we employed the scrum methodology, which not only fostered teamwork but also enhanced my skills and knowledge in agile practices. Assstant Program Manager • Citi 四月八月 2023 •As a digital journey owner for Citi TW's online banking, I've focused on improving customer experiences through tech-driven solutions, balancing logical analysis with collaborative teamwork to meet project goals. •Starting my career at Citi, I learned to merge technology with business needs, understanding the significance of digitalization in today's business world. •In my role as a Project Manager, I've
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
Shu-Te University
Sales Consultant/Content creator @YBA Marketing2022 ~ Present
・
Within three months
2022 I led and managed the team in sales efforts. I opened and closed the store as well as handled cash transactions and bank deposits. Throughout my time here I was able to gain valuable knowledge or the sales industry specifically dealing in luxury items. I conducted interviews for new hires and trained new team members. I led team meetings and encouraged high sales and a quality customer experience. Server • Texas Roadhouse JanuaryAugust Education Western Governors University Educational SciencesSkills Communication Customer Relationship Management (CRM) Sales & Marketing Leadership Skills Digital Media Languages English — Native or Bilingual
Studying
・
Ready to interview
Part-time / Interested in working remotely
4-6 years
Western Governors University
・
Educational Sciences
Digital Marketing Manager
Within two months
Marketing at Aspiring Minds India JunJun 2020 Creating content calendar for digital marketing and Email campaigns. Set-up a marketing automation system (CRM + email + Social Media). Ensure marketing message is conveyed clearly and delivered properly to prospects. Strong analytical ability to evaluate end-to-end customer experience across multiple channels. Coordinate and monitor the maintenance, integrity, and security of several databases. Asst. Team Lead - SMM at Sovereign Health Group MarchJun 2018 Developed and implemented marketing analytics and ROI tracking. Set-up a marketing automation system (CRM + email + Social Media
Unemployed
・
Ready to interview
Part-time / Interested in working remotely
6-10 years
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Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
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Within one month
Sr. data analyst@TrendMicro | Data Scientist | Business Analyst
趨勢科技
・
2022 ~ Present
Professional Background
Current status
Unemployed
Job Search Progress
Ready to interview
Professions
Data Scientist, BI Engineer, Machine Learning Engineer
Fields of Employment
Artificial Intelligence / Machine Learning, Big Data, Software
Work experience
4-6 years
Management
None
Skills
Languages
English
・
Fluent
Job search preferences
Positions
Data Scientist, Data Analyst, Machine Learning Engineer
Job types
Full-time
Locations
台灣台北, 台灣新竹市, 台灣新竹縣, 台灣新北市, 台灣台北市
Remote
Interested in working remotely
Freelance
Yes, I freelance in my spare time
Educations
School
輔仁大學 Fu Jen Catholic University
Major
統計資訊學系
Cathy Chen
Sr. Data Analyst
Senior data analyst with over 6 years experience in ETL, data visualization, exploratory data analysis, machine learning, deep learning, customized online dashboard using SQL, R, Python and data analytics tools.
Data Scientist, Data Analyst
Taipei, Taiwan
0923126227
Work Experience
Sr. Data Analyst • TrendMicro
Nov 2022 - Now
- Work with cross-functional teams(UI/UX designer, Front-end, Back-end, Marketing, PM, Sales) to provide related data, design metrics, report and dashboard.
- Cross app data tracking and user journey analysis.
- VisionOne customers engagement score - the metrics can help fields to target the customers who are likely SOC/SOC-like profile and have frequently engaged with the VisionOne for their operations.
- Potential SOC customer tagging - use customer information to tag potential VisionOne SOC-like customers from the TrendMicro existing customer base.
- Product-led growth - provide metrics to help teams check the overview of the VisionOne trial customers experience and conversion rate with their app engagement/behaviors analysis.
- VisionOne tree view APP usage - app usage tree view is designed to let users be able to easily get customer’s usage data.
Skill : Microsoft SQL Server · Kusto Query Language (KQL) · Azure Databricks · Microsoft Azure Dashboard · Tableau · Microsoft Power BI · Data Cubes · pySpark · Git
Data Analyst • Bank SinoPac
Oct 2020 - Nov 2022
- Personalized recommendation system on official website.
- Using machine learning model to find the potential customers, total uplift 20% click rate and 6% conversion rate, find out the important features to help business stakeholders give the proper campaign to different customers.
- Integrate user's transaction data, online behavior data, interest tags to auto labeling MMA customers by using statistical methods and machine learning methods.
- Developing automation regular reports, maintaining SQL store procedures, Tableau dashboards and Power BI dashboards.
- Cooperated with cross-functional team (Product, Marketing, Platform, PM, IT, Sales) to provide timely and accuracy business insight analysis.
- Developing automated web crawler on MMA website to collect ETF, fund, bond information.
Skill : Microsoft SQL Server · Microsoft Power BI · Data Cubes · R · Python · Tableau · Web Crawling · machine learning · IMPALA · HIVE · Git · Docker
Data Analyst • Catchplay
Apr 2020 - Oct 2020
- Indonesia OTT customer profile analysis - Collecting, analyzing and evaluating data and campaign performance to assist the Indonesia marketing team in developing pricing solutions. This project is to drive greater TVoD usage and provide recommendations to enhance the business function.
- Indonesia competitor analysis
- Forecasting movie search volume - Assist with filtering the popular movie by using pytrends to track the movie keywords search volume, predict movies' search volume by using LSTM.
- Lover migration analysis - Analyze behavioral trends in user data to suggest opportunities of optimization and improvement to the marketing team. Our team assist with filtering potential paying audience from 400,000 users on Catchplay.
- Genre Classification – Text Similarity
- CATCHPLAY Recommendation System
Skill : Google BigQuery · R · Python · Google Analytics · Google Search Console · Web Crawling · machine learning
Machine Learning Engineer • 人工智慧製造研究中心
Apr 2018 - Jan 2020
- Demand Categorization and Forecasting in Semiconductor Components Supply Chain - Semiconductor distributor need to make specific demand forecasting by item as critical input of inventory control and ordering strategy. Accurate demand forecast needs strict supply chain information and market analysis. However, most companies in semiconductor supply chain are not equipped with demand information sharing system between upstream and downstream. In this project, thousands of product parts are classified and forecast by competent staff based on their domain knowledge and working experience. To fill in this gap, we aims to propose a demand categorization and forecasting approach to support flexible decisions in supply chain management.
- Optimizing Manufacturing Parameters of Wire Bonding Process in IC Packaging Industry - In the wire bonding process, different setting value of manufacturing parameters affect the quality of the solder joints and the speed of wire bonding significantly. And when a new product is introduced, it is difficult to quickly obtain effective parameters simply by relying on the experience of the engineers. The project aims to help the IC packaging factories to increase production capacity by reducing the number of downtimes and speeding up the wire bonding time. The empirical result shows that the proposed approach has shown practical viability for increasing the packaging yield by 0.03%.
- Probe Card Electrical Quality Enhancement in Advanced Semiconductor Test Industry - In order to ensure the electrical quality of the probe card transmission path, in this project, we develops an automated inspection system which is able to reduce the error and time consuming from manual operation. Measurement System Analysis (MSA) ensures the electrical measurement quality of the equipment and meanwhile, collects and transfers those measurement results to be a big database from comprehensive electrical detection for key materials.
- Development- Change Point Analysis
Skill : Python · R · Shiny · HTML · CSS · Javascript · machine learning
Data Analyst • CADMEN
July 2016 - Jan 2018
- Assist customers to collect data, build analytics model, data visualization and establish customized online dashboard.
- Regularly conduct seminar,technical conferences and employee orientation.
- Assist SAS consultant to do POC.
- ITRI , Electronic and Optoelectronic System Research Lab - SAS consultant.
- SPC and Root Cause Analysis System - The cooperative company is the top 20 electronic components supplier in Taiwan. The company’s main products are CPU heat sinks, fans and blowers, cooling. This project cooperates with QC department and System Thermal BU to help them collect and integrate multi-data table(production data, maintenance report , production order),develop ETL pipeline and customized online dashboard.
Skill : Python · R · Shiny · HTML · CSS · Javascript · SAS · JMP · machine learning
Education
Sep 2012 - Jun 2016
Fu Jen Catholic University
Department of Statistics and Information Science
Skills
Programming
Python
R
Spark
R shiny
SAS
HTML
CSS
Javascript
Database
My SQL
MS SQL Server
SQLite
IMPALA
HIVE
Azure Kusto (KQL)
Data Analytics Tools
Tableau
Power BI
Data Studio
Databricks
Azure dashboard
SPSS
Google Analytics
Google Search Console
Cathy Chen
Sr. Data Analyst
Senior data analyst with over 6 years experience in ETL, data visualization, exploratory data analysis, machine learning, deep learning, customized online dashboard using SQL, R, Python and data analytics tools.
Data Scientist, Data Analyst
Taipei, Taiwan
0923126227
Work Experience
Sr. Data Analyst • TrendMicro
Nov 2022 - Now
- Work with cross-functional teams(UI/UX designer, Front-end, Back-end, Marketing, PM, Sales) to provide related data, design metrics, report and dashboard.
- Cross app data tracking and user journey analysis.
- VisionOne customers engagement score - the metrics can help fields to target the customers who are likely SOC/SOC-like profile and have frequently engaged with the VisionOne for their operations.
- Potential SOC customer tagging - use customer information to tag potential VisionOne SOC-like customers from the TrendMicro existing customer base.
- Product-led growth - provide metrics to help teams check the overview of the VisionOne trial customers experience and conversion rate with their app engagement/behaviors analysis.
- VisionOne tree view APP usage - app usage tree view is designed to let users be able to easily get customer’s usage data.
Skill : Microsoft SQL Server · Kusto Query Language (KQL) · Azure Databricks · Microsoft Azure Dashboard · Tableau · Microsoft Power BI · Data Cubes · pySpark · Git
Data Analyst • Bank SinoPac
Oct 2020 - Nov 2022
- Personalized recommendation system on official website.
- Using machine learning model to find the potential customers, total uplift 20% click rate and 6% conversion rate, find out the important features to help business stakeholders give the proper campaign to different customers.
- Integrate user's transaction data, online behavior data, interest tags to auto labeling MMA customers by using statistical methods and machine learning methods.
- Developing automation regular reports, maintaining SQL store procedures, Tableau dashboards and Power BI dashboards.
- Cooperated with cross-functional team (Product, Marketing, Platform, PM, IT, Sales) to provide timely and accuracy business insight analysis.
- Developing automated web crawler on MMA website to collect ETF, fund, bond information.
Skill : Microsoft SQL Server · Microsoft Power BI · Data Cubes · R · Python · Tableau · Web Crawling · machine learning · IMPALA · HIVE · Git · Docker
Data Analyst • Catchplay
Apr 2020 - Oct 2020
- Indonesia OTT customer profile analysis - Collecting, analyzing and evaluating data and campaign performance to assist the Indonesia marketing team in developing pricing solutions. This project is to drive greater TVoD usage and provide recommendations to enhance the business function.
- Indonesia competitor analysis
- Forecasting movie search volume - Assist with filtering the popular movie by using pytrends to track the movie keywords search volume, predict movies' search volume by using LSTM.
- Lover migration analysis - Analyze behavioral trends in user data to suggest opportunities of optimization and improvement to the marketing team. Our team assist with filtering potential paying audience from 400,000 users on Catchplay.
- Genre Classification – Text Similarity
- CATCHPLAY Recommendation System
Skill : Google BigQuery · R · Python · Google Analytics · Google Search Console · Web Crawling · machine learning
Machine Learning Engineer • 人工智慧製造研究中心
Apr 2018 - Jan 2020
- Demand Categorization and Forecasting in Semiconductor Components Supply Chain - Semiconductor distributor need to make specific demand forecasting by item as critical input of inventory control and ordering strategy. Accurate demand forecast needs strict supply chain information and market analysis. However, most companies in semiconductor supply chain are not equipped with demand information sharing system between upstream and downstream. In this project, thousands of product parts are classified and forecast by competent staff based on their domain knowledge and working experience. To fill in this gap, we aims to propose a demand categorization and forecasting approach to support flexible decisions in supply chain management.
- Optimizing Manufacturing Parameters of Wire Bonding Process in IC Packaging Industry - In the wire bonding process, different setting value of manufacturing parameters affect the quality of the solder joints and the speed of wire bonding significantly. And when a new product is introduced, it is difficult to quickly obtain effective parameters simply by relying on the experience of the engineers. The project aims to help the IC packaging factories to increase production capacity by reducing the number of downtimes and speeding up the wire bonding time. The empirical result shows that the proposed approach has shown practical viability for increasing the packaging yield by 0.03%.
- Probe Card Electrical Quality Enhancement in Advanced Semiconductor Test Industry - In order to ensure the electrical quality of the probe card transmission path, in this project, we develops an automated inspection system which is able to reduce the error and time consuming from manual operation. Measurement System Analysis (MSA) ensures the electrical measurement quality of the equipment and meanwhile, collects and transfers those measurement results to be a big database from comprehensive electrical detection for key materials.
- Development- Change Point Analysis
Skill : Python · R · Shiny · HTML · CSS · Javascript · machine learning
Data Analyst • CADMEN
July 2016 - Jan 2018
- Assist customers to collect data, build analytics model, data visualization and establish customized online dashboard.
- Regularly conduct seminar,technical conferences and employee orientation.
- Assist SAS consultant to do POC.
- ITRI , Electronic and Optoelectronic System Research Lab - SAS consultant.
- SPC and Root Cause Analysis System - The cooperative company is the top 20 electronic components supplier in Taiwan. The company’s main products are CPU heat sinks, fans and blowers, cooling. This project cooperates with QC department and System Thermal BU to help them collect and integrate multi-data table(production data, maintenance report , production order),develop ETL pipeline and customized online dashboard.
Skill : Python · R · Shiny · HTML · CSS · Javascript · SAS · JMP · machine learning
Education
Sep 2012 - Jun 2016
Fu Jen Catholic University
Department of Statistics and Information Science
Skills
Programming
Python
R
Spark
R shiny
SAS
HTML
CSS
Javascript
Database
My SQL
MS SQL Server
SQLite
IMPALA
HIVE
Azure Kusto (KQL)
Data Analytics Tools
Tableau
Power BI
Data Studio
Databricks
Azure dashboard
SPSS
Google Analytics
Google Search Console