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Definition of Reputation Credits
工作經歷
inline for business marketing and growth • inline 樂排股份有限公司
三月 2021 - Present
Operations Specialist • GoShare
一月 2020 - 九月 2020
- Led 7 members of the TCT team and optimized operation process of daily routine, successfully increasing 25% efficiency by data integration
- Optimized operation process of daily routine, successfully increasing 25% efficiency by data
integration.
- Built up a ticket monitoring system by excellent Excel skills to manage user’s inquiries, ensuring
issues from customers can be resolved within a required time and increasing the operational
efficiency by 10% time-saving.
City Operations Lead (City re-launcher) • Uber
十一月 2019 - 一月 2020
- Led a team of 6 members to identify and develop new rider and driver growth opportunities for
Taoyuan and overseeing all rider and driver projects while providing timely guidance to the
team.
- Monitored the marketplace and identify business problems and generate strategies to make
market equilibrium by proficient SQL ability and data analytical techniques.
- Planned and implemented CRM related project to rescue churn users and increase conversion
rate of new users became active users, it turns out 10% of churn users back to the platform and
growth 15% conversion rate of new users.
- Successfully Planned and conducted rider weekly promo by analysis weekly marketplace data
and various strategies.
- Relaunched Uber service in Taoyuan under the new business model (ren
替代役 • 國道龍潭分隊
十月 2018 - 十月 2019
Operations Associate（city lead of Taoyuan) • Uber Technologies Inc.
七月 2016 - 十月 2018
- Secured local partnerships and negotiated with partners across various industries, including
- partner outreach, partner pitch, and partnership planning, negotiation, and execution.
- Increased over 500% in the number of partner restaurants in Taoyuan, from 11 to 75, within a
short span of eight weeks.
- Led and managed various rider growth projects, including the Restaurant Project with a
-portfolio of over 120 partner restaurants and generated over 200 signups within three months.
學歷
2012 - 2018
中國文化大學
勞動關係學系
技能
- Excel
- SQL
- Team Player
- Analysis
- Problem Solving
- Partnerships Development
- Word
- CRM
- Relationship Building
- Google Apps Script
- Python
- JavaScript
語言
- Chinese — 母語或雙語
- English — 中階
工作經歷
inline for business marketing and growth • inline 樂排股份有限公司
三月 2021 - Present
Operations Specialist • GoShare
一月 2020 - 九月 2020
- Led 7 members of the TCT team and optimized operation process of daily routine, successfully increasing 25% efficiency by data integration
- Optimized operation process of daily routine, successfully increasing 25% efficiency by data
integration.
- Built up a ticket monitoring system by excellent Excel skills to manage user’s inquiries, ensuring
issues from customers can be resolved within a required time and increasing the operational
efficiency by 10% time-saving.
City Operations Lead (City re-launcher) • Uber
十一月 2019 - 一月 2020
- Led a team of 6 members to identify and develop new rider and driver growth opportunities for
Taoyuan and overseeing all rider and driver projects while providing timely guidance to the
team.
- Monitored the marketplace and identify business problems and generate strategies to make
market equilibrium by proficient SQL ability and data analytical techniques.
- Planned and implemented CRM related project to rescue churn users and increase conversion
rate of new users became active users, it turns out 10% of churn users back to the platform and
growth 15% conversion rate of new users.
- Successfully Planned and conducted rider weekly promo by analysis weekly marketplace data
and various strategies.
- Relaunched Uber service in Taoyuan under the new business model (ren
替代役 • 國道龍潭分隊
十月 2018 - 十月 2019
Operations Associate（city lead of Taoyuan) • Uber Technologies Inc.
七月 2016 - 十月 2018
- Secured local partnerships and negotiated with partners across various industries, including
- partner outreach, partner pitch, and partnership planning, negotiation, and execution.
- Increased over 500% in the number of partner restaurants in Taoyuan, from 11 to 75, within a
short span of eight weeks.
- Led and managed various rider growth projects, including the Restaurant Project with a
-portfolio of over 120 partner restaurants and generated over 200 signups within three months.
學歷
2012 - 2018
中國文化大學
勞動關係學系
技能
- Excel
- SQL
- Team Player
- Analysis
- Problem Solving
- Partnerships Development
- Word
- CRM
- Relationship Building
- Google Apps Script
- Python
- JavaScript
語言
- Chinese — 母語或雙語
- English — 中階