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Avatar of Sage Hollingsworth.
Avatar of Sage Hollingsworth.
Past
Information Desk Receptionist @West Jefferson Medical Center
2014 ~ 2017
Customer Service Representative
Within one month
Sage Hollingsworth Dedicated professional with almost a decade of experience in providing superior customer service and support within the healthcare industry. Well-versed in scheduling, interaction documentation, and database management functions for streamlined communication. Excels at identifying client needs and concerns to improve overall service. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Articulate, energetic and results-oriented with exemplary passion for providing a meaningful impact whenever possibleNew Orleans, Louisiana, USA Sage Hollingsworth | LinkedIn Work History: Escalation Team Specialist Accredo Specialty Pharmacy MarchMarch 2024 • Efficiently processed escalated concerns for
Emotional Intelligence
Case Management
HIPPA
Unemployed
Ready to interview
Full-time / Remote Only
6-10 years
Jospeh S. Clark Preparatory
*
Avatar of Tameka Harris.
Avatar of Tameka Harris.
Past
Sr. Customer Service Representative @United Health Group
2023 ~ 2024
Email and Customer Support Specialist
Within one month
imporovement in pattient satisfaction utilitzing attention to detail and focus on patient needs and requests contributed the significant increase. Ability to proactively learn quickly verifying health insurance on various system platforms. Outline financial obligatins to both parents, referrals, and healthcare providers. Ambitous thinking by implementing a new scheduling acces database for new patient intake tracking,, which resulted in proved patient flow, reduced wait times, and increased patient client satisfaction adherence by 20% during Fourth Quarter. SeptemberOctober 2021 Taipei, Taiwan Lead Research and Resolution Specialist NextEra Energy, Inc. I excel in providing a great customer experience
Word
Excel
Java
Unemployed
Ready to interview
Full-time / Interested in working remotely
10-15 years
University of Phoenix
Business Administration and Management
Avatar of the user.
Avatar of the user.
Data Engineer @Groundhog Technologies Inc.
2021 ~ 2024
Data Analyst、Data Engineer、Data Scientist、Customer Experience Analyst
Within one month
Git
Python
Scala
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
University of Illinois at Urbana-Champaign, School of Information Sciences
Information Management
Avatar of Justin Hunter.
Avatar of Justin Hunter.
Supervisor @Family Residence & Essential Enterprise
2016 ~ 2022
Store Manager
Within two months
Justin [email protected] Guttenberg, NJ 07093, USA Work Experience Operations Manager • Go Green CBD As an Operations Manager at Go Green CBD, I lead all aspects of store operations, including opening and closing procedures, employee supervision, scheduling, and hiring. I possess expert knowledge of THC & CBD, their effects, and various extraction methods, enabling me to provide tailored recommendations to customers. Through strategic sales tactics, I doubled the store's monthly gross revenue within my second month and consistently ranked as the top seller in the company. I've revolutionized the
Word
Excel
Google Drive
Employed
Ready to interview
Full-time / Not interested in working remotely
10-15 years
Avatar of Deborah Hopper.
Avatar of Deborah Hopper.
Custodial/Hospitality @StaffEz
2023 ~ Present
Data Entry or Customer Services
Within one month
Deborah Hopper Driven and Competitive Driven professional seeking to use acquired knowledge and experience to fill a position in the Henderson or Jackson TN area. Team player with exceptional communication skills and customer service skills and a highly competitive approach to improve overall efficiency. Henderson, TN 38340, USA Work Experience MarchPresent Manager HotShots Grill *Responsible for scheduling and providing excellent customer service. *Open and close the facility. *Payroll entry FebruaryMarch 2023 Child Care Provider Self Employed *Home-based child care center/provider *Responsible for providing a safe, clean and healthy environment for children. *Responsible
Microsoft Office
Employed
Ready to interview
Full-time / Remote Only
6-10 years
Devry University
Health Information Management
Avatar of Emily Ledoux.
Avatar of Emily Ledoux.
Principal @Cascade Data Labs
2016 ~ 2022
Director Data
Within two months
Emily Ledoux Delivery Principal Seasoned Delivery Principal in the Data Practice. Focused on designing robust, scalable data ecosystems in the cloud to feed insights and data visualizations. Well-rounded consultant with experience spanning sales, recruiting, and delivery. Proven Delivery & Client Lead. Portland, OR, USA https://www.linkedin.com/in/emily-ledoux/ Work Experience JanuaryPresent Principal Data Architect Kin + Carta Delivery or Client Lead for over 25 resources, including direct reports, delivery oversight, hours tracking, QBRs, onboarding management, budget ownership and related responsibilities. Cloud Architect, designing Azure and
PowerPoint
Word
Excel
Employed
Open to opportunities
Full-time / Interested in working remotely
6-10 years
University of Pennsylvania
Economics
Avatar of the user.
Business Architect, Scrum Master, or Director of Development/Continuous Improvement
More than one year
Word
PowerPoint
ERP Implementation Project Management
Open to opportunities
Full-time / Interested in working remotely
6-10 years
Georgia Institute of Technology
Industrial Engineering
Avatar of the user.
Avatar of the user.
Past
Lead Game Master @Fireloop VR
2020 ~ 2021
Within one year
Microsoft Office
Public Speaking . Communication
In-person Product Promotion
Unemployed
Full-time / Remote Only
4-6 years
University of California, Irvine
English
Avatar of jacqueline agans.
Offline
Avatar of jacqueline agans.
Offline
Executive Chef @Ah Sing Den
2018 ~ 2019
Pastry Chef
Within one year
Cochineal • JulyPresent Nominated for a James Beard Best Chef Texas 2020 Role Requirements and Responsibilities • Operate and manage the pastry section of the kitchen and liaising with the executive and sous chefs to ensure a successful working environment • Develop new recipes for weekly seasonal menus • Assist with daily kitchen staff scheduling and work assignments, including self-scheduled tasks, such as monthly deep cleaning and inventory • Establish amounts and placing orders with existing vendors, based on need (in collaboration with/approval by Sous Chef & Executive Chef) • Come up with a system to monitor product needs • Assist sous chef with researching
Excel
Event Planning
Recipes and menu planning
Employed
Full-time / Not interested in working remotely
6-10 years
Austin Community College
Baking and Pastry Arts/Baker/Pastry Chef
Avatar of Kathleen Schroeder.
Avatar of Kathleen Schroeder.
Office Manager @TruPro Patios
2021 ~ Present
Open to opportunities
Within one year
Kathleen Schroeder A customer-centric professional with a proven track record exceeding customer expectations and providing exceptional service. Excellent communication skills, a quick learner who is eager to learn new skills and grow. Covington, LA 70433, USA Work Experience Office Manager • TruPro Patios Managed office operations, schedules, and appointments; Maintained CRM database with customer updates and report generations; Managed over 30 + inquiries per day; Resolved customer complaints with timeliness and professionalism. MarchPresent Benefits Verification Specialist • Spectraforce Technologies Managed over 50 + inbound and outbound calls; Delivered customer excellence; Resolved issues and inquiries regarding health benefits; Completed
Google Drive
Computer Skills
Microsoft Office
Employed
Full-time / Interested in working remotely
4-6 years
Grantham University
Medical Billing & Coding

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Within one year
Experienced professional with a demonstrated history of working in the hospitality industry. Strong operations professional committed to quality and community.
Cochineal
2021 ~ Present
Austin, TX, USA
Professional Background
Current status
Employed
Job Search Progress
Professions
Baker / Pastry
Fields of Employment
Work experience
6-10 years
Management
Skills
Excel
Event Planning
Recipes and menu planning
Recipe Development
Menu Costing
ordering and operations
kitchen management
scheduling
food safety standards
baking and pastry
google drive
Catering
kitchen math
customer service and hospitality
quality standards
farm to table
Languages
Spanish
Beginner
Job search preferences
Positions
Pastry Chef
Job types
Full-time
Locations
Seattle, WA, USA
Remote
Not interested in working remotely
Freelance
No
Educations
School
Austin Community College
Major
Baking and Pastry Arts/Baker/Pastry Chef
Print

Jacqueline Agans

Experienced professional with a demonstrated history of working in the hospitality industry, a strong operations professional committed to quality and community. My heart is in the kitchen. In search of a position that values sustainability, hard work, and the divine connection between humans and the food that we create and consume. 

  Seattle, WA USA

 

Work Experience

Pastry Chef

Cochineal  •  July 2021 - Present

Nominated for a James Beard Best Chef Texas 2020

Role Requirements and Responsibilities
• Operate and manage the pastry section of the kitchen and liaising with the executive and sous chefs to ensure a successful working environment
• Develop new recipes for weekly seasonal menus
• Assist with daily kitchen staff scheduling and work assignments, including self-scheduled tasks, such as monthly deep cleaning and inventory
• Establish amounts and placing orders with existing vendors, based on need (in collaboration with/approval by Sous Chef & Executive Chef)
• Come up with a system to monitor product needs
• Assist sous chef with researching, identifying and corresponding with food and produce vendors that can provide the highest level of product available
• Monitor product costs and minimize waste
• Demonstrate oversight of kitchen staff to assure that all dishes are executed and presented up to established Cochineal standards
• Train new kitchen staff on prepping, cooking techniques, station set up and end of shift cleaning procedures
• Assure in the absence of the executive chef that the kitchen is run in a disciplined and orderly manner that is respectful of staff, owners and customers
• Assure that hygiene and food safety standards are met in all stages of food preparation
• Make sure that all kitchen equipment is in good condition and signal any malfunction before it affects the ability of the kitchen to function properly
• Monthly food & product inventory – counting and recording all use-able products in collaboration with Sous Chef
• Attend all pertinent meetings and sometimes lead them
• Utilize time management to prepare and execute all dishes coordinated with/assigned by Executive & Sous Chef

Essential Functions and Accountability
• Check the quantity and quality of received products
• Order or requisition food and other supplies needed to ensure efficient operation
• Supervise, train and coordinate activities of cooks and workers engaged in food preparation
• Inspect supplies, equipment, and work areas to ensure conformance to established standards
• Determine how food should be presented
• Instruct cooks and other workers in the preparation, cooking, garnishing and presentation of food
• Estimate amounts and costs of required supplies, such as food and ingredients
• Collaborate with owners to plan and develop recipes and menus, taking into account such factors as seasonal availability of ingredients and the likely volume of customers
• Analyze recipes to assign prices to menu items, based on food, labor and overhead costs
• Prepare and cook foods of all types, either on a regular basis and catering
• Determine production schedules and requirements necessary to ensure timely delivery of services
• Meet with customers to discuss menus for special occasions such as weddings, parties and banquets (if applicable)
• Demonstrate new cooking techniques and equipment
• Follow inventory standards and procedures to consistently conduct an accurate inventory
• Ensure staff has a complete understanding of their job requirements and sufficient training before holding them accountable for results
• Hold staff accountable for their job performance through regular performance evaluations
• Plan, direct, and supervise the food preparation, purchasing and cooking activities of multiple kitchens or restaurants, including catering
• Ensure open lines of communication with staff, all departments and upper management at all times via email, log books, meetings, etc., to ensure all needs of the restaurant are met
• Ensure that all equipment is maintained in good, safe working condition and cleaned after use
• Maintain all equipment and space is kept clean and in order/organized
• Keep abreast of safety and emergency procedures and OSHA requirements
• Review schedule hours biweekly with chef/owner and work designated hours scheduled for prep & on the line

Executive Pastry Sous Chef

ELM Restaurant Group, LLC  •  June 2019 - July 2021

Managed up to five teams and menus at individual restaurants in the downtown Austin area. Duties included staff training and onboarding, scheduling, menu testing, costing, catering and events, logistics, production, and team building. Worked during the pandemic to assure functionality and success of the restaurant group.

Assistant Pastry Chef

ELM Restaurant Group, LLC  •  May 2019 - July 2021

Assisted Executive Pastry Sous Chef and Executive Pastry Chef in production and menu management, and logistics.

Executive Chef

Ah Sing Den  •  June 2018 - May 2019

Managed kitchen and back of house staff. Designed and costed menus that consisted of fresh seafood and scratch made items. Won Best of Austin 2018 in the Austin Chronicle.

Assistant Pastry Chef

Irene's  •  August 2017 - June 2018

Assisted Executive Pastry Sous Chef and Executive Pastry Chef in production and menu management, and logistics.

Lead Cook

Hotel Saint Cecilia  •  May 2016 - August 2017

Role required light ordering duties, presentation and assembly of menu items, and maintaining clean working environment as well as high service standards.

Harm Reduction Coordinator

Austin Harm Reduction Coalition  •  February 2015 - January 2016

This position focused on community outreach by means of HIV and HCV testing, counseling, and referrals for treatment. Role included advocating for human rights within the greater Austin area community as well as management and scheduling of the mobile outreach unit.

Nanny & Personal Assistant

Private Company  •  February 2012 - August 2014

Role included creating healthy, kid friendly meals and kitchen organization.


Education

Austin Community College

Baking and Pastry Arts/Baker/Pastry Chef  •  2015 - 2018

I am a member of both the Honors Program and Phi Theta Kappa.

Licenses & Certifications


Kitchen Professional Stipend Scholarship

Les Dames D'Escoffier Austin Chapter

Expires July 2021

Resume
Profile

Jacqueline Agans

Experienced professional with a demonstrated history of working in the hospitality industry, a strong operations professional committed to quality and community. My heart is in the kitchen. In search of a position that values sustainability, hard work, and the divine connection between humans and the food that we create and consume. 

  Seattle, WA USA

 

Work Experience

Pastry Chef

Cochineal  •  July 2021 - Present

Nominated for a James Beard Best Chef Texas 2020

Role Requirements and Responsibilities
• Operate and manage the pastry section of the kitchen and liaising with the executive and sous chefs to ensure a successful working environment
• Develop new recipes for weekly seasonal menus
• Assist with daily kitchen staff scheduling and work assignments, including self-scheduled tasks, such as monthly deep cleaning and inventory
• Establish amounts and placing orders with existing vendors, based on need (in collaboration with/approval by Sous Chef & Executive Chef)
• Come up with a system to monitor product needs
• Assist sous chef with researching, identifying and corresponding with food and produce vendors that can provide the highest level of product available
• Monitor product costs and minimize waste
• Demonstrate oversight of kitchen staff to assure that all dishes are executed and presented up to established Cochineal standards
• Train new kitchen staff on prepping, cooking techniques, station set up and end of shift cleaning procedures
• Assure in the absence of the executive chef that the kitchen is run in a disciplined and orderly manner that is respectful of staff, owners and customers
• Assure that hygiene and food safety standards are met in all stages of food preparation
• Make sure that all kitchen equipment is in good condition and signal any malfunction before it affects the ability of the kitchen to function properly
• Monthly food & product inventory – counting and recording all use-able products in collaboration with Sous Chef
• Attend all pertinent meetings and sometimes lead them
• Utilize time management to prepare and execute all dishes coordinated with/assigned by Executive & Sous Chef

Essential Functions and Accountability
• Check the quantity and quality of received products
• Order or requisition food and other supplies needed to ensure efficient operation
• Supervise, train and coordinate activities of cooks and workers engaged in food preparation
• Inspect supplies, equipment, and work areas to ensure conformance to established standards
• Determine how food should be presented
• Instruct cooks and other workers in the preparation, cooking, garnishing and presentation of food
• Estimate amounts and costs of required supplies, such as food and ingredients
• Collaborate with owners to plan and develop recipes and menus, taking into account such factors as seasonal availability of ingredients and the likely volume of customers
• Analyze recipes to assign prices to menu items, based on food, labor and overhead costs
• Prepare and cook foods of all types, either on a regular basis and catering
• Determine production schedules and requirements necessary to ensure timely delivery of services
• Meet with customers to discuss menus for special occasions such as weddings, parties and banquets (if applicable)
• Demonstrate new cooking techniques and equipment
• Follow inventory standards and procedures to consistently conduct an accurate inventory
• Ensure staff has a complete understanding of their job requirements and sufficient training before holding them accountable for results
• Hold staff accountable for their job performance through regular performance evaluations
• Plan, direct, and supervise the food preparation, purchasing and cooking activities of multiple kitchens or restaurants, including catering
• Ensure open lines of communication with staff, all departments and upper management at all times via email, log books, meetings, etc., to ensure all needs of the restaurant are met
• Ensure that all equipment is maintained in good, safe working condition and cleaned after use
• Maintain all equipment and space is kept clean and in order/organized
• Keep abreast of safety and emergency procedures and OSHA requirements
• Review schedule hours biweekly with chef/owner and work designated hours scheduled for prep & on the line

Executive Pastry Sous Chef

ELM Restaurant Group, LLC  •  June 2019 - July 2021

Managed up to five teams and menus at individual restaurants in the downtown Austin area. Duties included staff training and onboarding, scheduling, menu testing, costing, catering and events, logistics, production, and team building. Worked during the pandemic to assure functionality and success of the restaurant group.

Assistant Pastry Chef

ELM Restaurant Group, LLC  •  May 2019 - July 2021

Assisted Executive Pastry Sous Chef and Executive Pastry Chef in production and menu management, and logistics.

Executive Chef

Ah Sing Den  •  June 2018 - May 2019

Managed kitchen and back of house staff. Designed and costed menus that consisted of fresh seafood and scratch made items. Won Best of Austin 2018 in the Austin Chronicle.

Assistant Pastry Chef

Irene's  •  August 2017 - June 2018

Assisted Executive Pastry Sous Chef and Executive Pastry Chef in production and menu management, and logistics.

Lead Cook

Hotel Saint Cecilia  •  May 2016 - August 2017

Role required light ordering duties, presentation and assembly of menu items, and maintaining clean working environment as well as high service standards.

Harm Reduction Coordinator

Austin Harm Reduction Coalition  •  February 2015 - January 2016

This position focused on community outreach by means of HIV and HCV testing, counseling, and referrals for treatment. Role included advocating for human rights within the greater Austin area community as well as management and scheduling of the mobile outreach unit.

Nanny & Personal Assistant

Private Company  •  February 2012 - August 2014

Role included creating healthy, kid friendly meals and kitchen organization.


Education

Austin Community College

Baking and Pastry Arts/Baker/Pastry Chef  •  2015 - 2018

I am a member of both the Honors Program and Phi Theta Kappa.

Licenses & Certifications


Kitchen Professional Stipend Scholarship

Les Dames D'Escoffier Austin Chapter

Expires July 2021