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Definition of Reputation Credits
Jaka Hariyono
Like to meet people, hard worker, can work with team, self motivated, like face challenge, dedicated and do the best for company, independent and with good communication and interpersonal skills.
Marital Status : Married
Address : JL. H. Jamat, GG Rais RT01/04 No.131, Buaran,Serpong, Tangerang Selatan
Nationality : Indonesia
Religion : Islam
Phone / Mobile : 085697960504
Email :[email protected]
PROFESSIONAL COURSE
- MEI 2023 CCNA 200-301 (IDN.ID)
TECHNICAL SKILLS
- OS, Cloud, Project management tools : Windows 10, Mac OS, Microsoft Windows Server 2012 R2, Linux (CentOS, Ubuntu), Jira, Confluence, VMware 6.0 and 6.7
- IAM, Security Tools : Jumpcloud, Qualys (patching vulnerability), Cybereason (Endpoint Detection & Response), bitdefender antivirus
- ITAM Tools : Snipe-IT
- Network : Cisco Meraki, Mikrotik, Switch L2 and L3
- Audio Visual : StudioX30, X50, X70, G7500, Logitech Meet Up and Group sync with Zoom Room
Experience : Project, Infrastructure and Network
- Experience create backup DB SQL Server with schedule in maintenance SQL server.
- Implementation PRTG for monitoring Network and Server and send log and notification.
- Implementation Snipe-IT for asset management with NGINX.
- Install Qualys & Jumpcloud client agent into GCP instance and End Point User.
- Install Windows 2012 R2 for Microsoft Dynamic AX and configuration AD, and DB SQL Server.
- Configuration Mikrotik, DHCP Server, IPSec, VPN Server, Routing.
- Build and Create New Topology for New Office.
- Configuration Cisco Meraki firewall MX450, VPN server, Configure HA with active and passive, Static Routing, Configure Outbound Rules, Configure Port Forwarding Rules, Configure Flow Preferences Internet Traffic, Configure Traffic Shaping Rules, Configure Intrusion detection and prevention, Configure Traffic, Uplink for internet Service Providers and Load Balancers, Configure Content Filtering by Content Categories.
- Configuration Cisco Switch L2 and L3 (MS410-32, MS350-24P, MS225-24P, MS120-48, MS120-8FP) DHCP Server Routing, Configure VLAN and Subnetting, Configure Reserved IP Ranges, Configure Fixed IP Assignments with mac address, Configure Port Access or Trunk, Configure Access policy in server port with list mac address allow list or sticky.
- Configure and Maintenance Cisco Meraki Access Point (MR46 and MR33) Configure SSID, Configure access control ( WPA2 PSK configured, SSO to GWS), Configure Assign group policies by device type, Configure VLAN tagging, Configure Outbound Rules, Configure Traffic shaping rules ( Bandwidth per-SSID/per-Client), Configure Radio 2,4Ghz and 5Ghz.
- Configuration and Maintenance Palo Alto Firewall (PA-850Series) Configuration NAT Policy Rule for Internet Service Provider, Configuration Security for Zone Inside and Outside, Configuration IPSec Tunnels to GCP telephony production.
- Configuration AP ubiquiti unifi AC HD with UniFi SDN Controller.
- Configuration Machine attendance using application attendance management with DB SQL Server.
- Configuration machine POS (Point of Sale).
- Experience assisting the ISO 27001 Internal Audit Checklist implementation (Taralite) with Infosec team.
- Create a strategy on how to manage vulnerability on the office endpoint with Qualys.
- Relocation Office, create topology, layout AP, layout racking, layout server room and hub room, coordination and with vendor ISP, civil
- Configuration Mikrotik with load balance PCC, bandwidth management with pcq and QoS with mangle in firewall
Work Experience
August 2023 - Now
IT Infrastucture Office and IT Support PT Inovasi Daya Solusi
Job Duties and Responsibilities:
- Network administrator office
- Admin Google Work Space (email)
- Admin Atlassian (Jira and Confluence)
- Admin Antivirus (Bitdefender) config policies and ensure App keep update in endpoint and safe for virus
- IT Audit (audit internal device and peripheral IT )
- IT Admin (Create PR, Payment, asset management)
- IT Support (Support User, Printer, Maintenance CCTV, admin access door, configure laptop, onboarding-offboarding and documentation)
March 2023 - July 2023
Network Engineer PT Grab Teknologi Indonesia
- L2 Support Network
Job Duties and Responsibilities:
- Support all regional network, request(open port, tag vlan, troubleshoot
- analysis when there trouble and resolving and report to L3
May 2021 - July 2023
IT Technical Infrastructure PT Visionet Internasional (OVO)
Job Duties and Responsibilities:
- Build and Create New Topology for New Office.
- Create VLAN and subnetting.
- Create/Delete VPN User for Access Environment Office.
- Configure, Maintenance and Monitoring Network Device.
- Configure, Maintenance and Monitoring Server bare metal and virtual.
- Ensure that incidents / problems are documented and resolved either inhouse or with the relevant service providers/vendor.
- Perform initiative to create layout for room server/hub room in office (Rack position, UPS, Electricity, IT Equipment).
- Perform initiative to planning Access Point radio in office (positioning).
- Monitoring and manage NAS.
- Monitoring AV device
- Develop guideline document for helpdesk team.
September 2021 - September 2022
IT Identity and Access Management PT Visionet Internasional (OVO)
- Add, create, edit and delete user in Jumpcloud
- Add and edit by user group in Jumpcloud
- Configuration SSO with Jumpcloud
- Configuration LDAP with Jumpcloud
- Configuration LDAP wifi in Cisco Meraki (Testing)
- Support User troubleshoot about SSO Jumpcloud ( like login to laptop, server, etc)
January 2017 - June 2023
Senior IT Support Engineer PT Visionet Internasional (OVO)
Job Duties and Responsibilities:
- Support End User for troubleshoot Network, Hardware, Software
- Processing on boarding and offboarding user
- Maintenance PABX 3CX
- Install app software for support end user
- Setting, configurasi EDC (init)
- Monitoring Machine attendance and application attendance management with DB SQL Server
- Admin Antivirus bitdefender gravityzone ( croate policy for device end user)
- Admin GSuite (create email, delete email and policy)
- Setting Laptop
- Setting Printer
- Maintenance CCTV
- Add new patching vulnerability with app Qualys for windows laptop users
- Create VPN Client
September 2014 - January 2017
Technical support PT Panen Lestari INTERNUSA (SOGO)
- Troubleshoot Network, Hardware, Software
- Support for user in Head Office
- Support for Boardroom
- Support for Store (SOGO)
- Install and update windows
- Install and update Mac
- Configure POS
- Configure Print Server in Windows
- Configure Print in Mac use Network
- Configure Mail for MS. Office Outlook, Outlook Ekspress Live Mail, Thunderbird.
April 2013 - August 2014
Technical support & Helpdesk PT Ramayana Lestari Sentosa,Tbk
- Maintenance linux server store
- Configure Printer With Linux Sharing
- Backup Data and restore store
- Install and configuration server store
- Admin Antivirus kaspersky
- Email admin zimbra
Education
2008 - 2013
University of Budi Luhur
Information Systems
2005 - 2008
Senior High School
Social Science
Language
English — Beginner
Indonesian — Professional
Certification
Training
Jaka Hariyono
Like to meet people, hard worker, can work with team, self motivated, like face challenge, dedicated and do the best for company, independent and with good communication and interpersonal skills.
Marital Status : Married
Address : JL. H. Jamat, GG Rais RT01/04 No.131, Buaran,Serpong, Tangerang Selatan
Nationality : Indonesia
Religion : Islam
Phone / Mobile : 085697960504
Email :[email protected]
PROFESSIONAL COURSE
- MEI 2023 CCNA 200-301 (IDN.ID)
TECHNICAL SKILLS
- OS, Cloud, Project management tools : Windows 10, Mac OS, Microsoft Windows Server 2012 R2, Linux (CentOS, Ubuntu), Jira, Confluence, VMware 6.0 and 6.7
- IAM, Security Tools : Jumpcloud, Qualys (patching vulnerability), Cybereason (Endpoint Detection & Response), bitdefender antivirus
- ITAM Tools : Snipe-IT
- Network : Cisco Meraki, Mikrotik, Switch L2 and L3
- Audio Visual : StudioX30, X50, X70, G7500, Logitech Meet Up and Group sync with Zoom Room
Experience : Project, Infrastructure and Network
- Experience create backup DB SQL Server with schedule in maintenance SQL server.
- Implementation PRTG for monitoring Network and Server and send log and notification.
- Implementation Snipe-IT for asset management with NGINX.
- Install Qualys & Jumpcloud client agent into GCP instance and End Point User.
- Install Windows 2012 R2 for Microsoft Dynamic AX and configuration AD, and DB SQL Server.
- Configuration Mikrotik, DHCP Server, IPSec, VPN Server, Routing.
- Build and Create New Topology for New Office.
- Configuration Cisco Meraki firewall MX450, VPN server, Configure HA with active and passive, Static Routing, Configure Outbound Rules, Configure Port Forwarding Rules, Configure Flow Preferences Internet Traffic, Configure Traffic Shaping Rules, Configure Intrusion detection and prevention, Configure Traffic, Uplink for internet Service Providers and Load Balancers, Configure Content Filtering by Content Categories.
- Configuration Cisco Switch L2 and L3 (MS410-32, MS350-24P, MS225-24P, MS120-48, MS120-8FP) DHCP Server Routing, Configure VLAN and Subnetting, Configure Reserved IP Ranges, Configure Fixed IP Assignments with mac address, Configure Port Access or Trunk, Configure Access policy in server port with list mac address allow list or sticky.
- Configure and Maintenance Cisco Meraki Access Point (MR46 and MR33) Configure SSID, Configure access control ( WPA2 PSK configured, SSO to GWS), Configure Assign group policies by device type, Configure VLAN tagging, Configure Outbound Rules, Configure Traffic shaping rules ( Bandwidth per-SSID/per-Client), Configure Radio 2,4Ghz and 5Ghz.
- Configuration and Maintenance Palo Alto Firewall (PA-850Series) Configuration NAT Policy Rule for Internet Service Provider, Configuration Security for Zone Inside and Outside, Configuration IPSec Tunnels to GCP telephony production.
- Configuration AP ubiquiti unifi AC HD with UniFi SDN Controller.
- Configuration Machine attendance using application attendance management with DB SQL Server.
- Configuration machine POS (Point of Sale).
- Experience assisting the ISO 27001 Internal Audit Checklist implementation (Taralite) with Infosec team.
- Create a strategy on how to manage vulnerability on the office endpoint with Qualys.
- Relocation Office, create topology, layout AP, layout racking, layout server room and hub room, coordination and with vendor ISP, civil
- Configuration Mikrotik with load balance PCC, bandwidth management with pcq and QoS with mangle in firewall
Work Experience
August 2023 - Now
IT Infrastucture Office and IT Support PT Inovasi Daya Solusi
Job Duties and Responsibilities:
- Network administrator office
- Admin Google Work Space (email)
- Admin Atlassian (Jira and Confluence)
- Admin Antivirus (Bitdefender) config policies and ensure App keep update in endpoint and safe for virus
- IT Audit (audit internal device and peripheral IT )
- IT Admin (Create PR, Payment, asset management)
- IT Support (Support User, Printer, Maintenance CCTV, admin access door, configure laptop, onboarding-offboarding and documentation)
March 2023 - July 2023
Network Engineer PT Grab Teknologi Indonesia
- L2 Support Network
Job Duties and Responsibilities:
- Support all regional network, request(open port, tag vlan, troubleshoot
- analysis when there trouble and resolving and report to L3
May 2021 - July 2023
IT Technical Infrastructure PT Visionet Internasional (OVO)
Job Duties and Responsibilities:
- Build and Create New Topology for New Office.
- Create VLAN and subnetting.
- Create/Delete VPN User for Access Environment Office.
- Configure, Maintenance and Monitoring Network Device.
- Configure, Maintenance and Monitoring Server bare metal and virtual.
- Ensure that incidents / problems are documented and resolved either inhouse or with the relevant service providers/vendor.
- Perform initiative to create layout for room server/hub room in office (Rack position, UPS, Electricity, IT Equipment).
- Perform initiative to planning Access Point radio in office (positioning).
- Monitoring and manage NAS.
- Monitoring AV device
- Develop guideline document for helpdesk team.
September 2021 - September 2022
IT Identity and Access Management PT Visionet Internasional (OVO)
- Add, create, edit and delete user in Jumpcloud
- Add and edit by user group in Jumpcloud
- Configuration SSO with Jumpcloud
- Configuration LDAP with Jumpcloud
- Configuration LDAP wifi in Cisco Meraki (Testing)
- Support User troubleshoot about SSO Jumpcloud ( like login to laptop, server, etc)
January 2017 - June 2023
Senior IT Support Engineer PT Visionet Internasional (OVO)
Job Duties and Responsibilities:
- Support End User for troubleshoot Network, Hardware, Software
- Processing on boarding and offboarding user
- Maintenance PABX 3CX
- Install app software for support end user
- Setting, configurasi EDC (init)
- Monitoring Machine attendance and application attendance management with DB SQL Server
- Admin Antivirus bitdefender gravityzone ( croate policy for device end user)
- Admin GSuite (create email, delete email and policy)
- Setting Laptop
- Setting Printer
- Maintenance CCTV
- Add new patching vulnerability with app Qualys for windows laptop users
- Create VPN Client
September 2014 - January 2017
Technical support PT Panen Lestari INTERNUSA (SOGO)
- Troubleshoot Network, Hardware, Software
- Support for user in Head Office
- Support for Boardroom
- Support for Store (SOGO)
- Install and update windows
- Install and update Mac
- Configure POS
- Configure Print Server in Windows
- Configure Print in Mac use Network
- Configure Mail for MS. Office Outlook, Outlook Ekspress Live Mail, Thunderbird.
April 2013 - August 2014
Technical support & Helpdesk PT Ramayana Lestari Sentosa,Tbk
- Maintenance linux server store
- Configure Printer With Linux Sharing
- Backup Data and restore store
- Install and configuration server store
- Admin Antivirus kaspersky
- Email admin zimbra
Education
2008 - 2013
University of Budi Luhur
Information Systems
2005 - 2008
Senior High School
Social Science
Language
English — Beginner
Indonesian — Professional
Certification
Training