Integrated and optimized data analytics platform that collects, sorts and transforms data from multiple sources, resulting in 20+ new features, bug fixes and reduction of 30% operating time.
Worked within cross-functional teams to build data visualizations in Excel and Tableau, providing real-time solutions and insights into products and business KPIs, resulting in an increase of 3% in gross margin in 6 months.
Conducted pricing system and developed the predictive analytics tool, improving forecast accuracy from 70% to 85%.
Lead an agile project using Jira to manage backlog by scheduling two-week sprints, completing 90% of tasks and stories.
Coordinated the UAT planning; write and review test scripts, manage UAT testers.
Worked closely with engineers and multiple stakeholders to manage system integration, including e-commerce platforms open APIs, WMS and LMS.
Symphox Information Co.,Ltd. 02/2018 ~ 03/2020
Brand product manager - Ecommerce Taipei, Taiwan
Provided end-to-end e-commerce solutions to business partners. (Specialized in appliance/home&living brands.)
Developed omni-channel sales strategies, driving 18% sales growth and 80% increase in inventory turnover rate YOY.
Conducted product planning and analysis, including pricing, forecasting, sales figures, market research, purchases, etc.
Collaborated with brand partners and EC channels to ensure sales and marketing campaigns are consistent with product line strategies and to increase ROI.
The Boot Tree Ltd. 10/2015 ~ 05/2017 Sales Advisor/Mail order London, UK
Provided accurate representation for 40+ renowned brands and supported the store team to increase sales volume.
Hands-on customer service experience, dealing with enquiries and complaints.
Operated POS system and liaised with the IT team if any issues arise.
Collaborated with the branches and warehouse to manage store delivery and stock level.
Liaised with clients and coordinated with supply chain partners, R&D dept., and sales teams to ensure projects run smoothly.
Managed 30+ assigned projects per seasonal categories from initial concept through to commercialization and production, leading to an increase in sales performance by up to 15%.
Monitored and optimized internal processes and strategies, improving product performance by 40%.
[Production management]
Worked as a main contact of APAC to coordinate with overseas offices by providing regular training and support.
Supported material QA and coordinated with production team to ensure quality standards and delivery dates are met.
Planned material allocations based on product production data analysis and inventory level.
Education
Bachelor, Soochow University, International Business 09/2007 ~ 06/2011
Courses taken: International Marketing/ International Financial Management / Practice of International Trade/Business
Management/ Consumer Behavior/ Strategic Management
Skills
Advanced – Microsoft Excel, Word, PowerPoint, Outlook, Google workspace,
Integrated and optimized data analytics platform that collects, sorts and transforms data from multiple sources, resulting in 20+ new features, bug fixes and reduction of 30% operating time.
Worked within cross-functional teams to build data visualizations in Excel and Tableau, providing real-time solutions and insights into products and business KPIs, resulting in an increase of 3% in gross margin in 6 months.
Conducted pricing system and developed the predictive analytics tool, improving forecast accuracy from 70% to 85%.
Lead an agile project using Jira to manage backlog by scheduling two-week sprints, completing 90% of tasks and stories.
Coordinated the UAT planning; write and review test scripts, manage UAT testers.
Worked closely with engineers and multiple stakeholders to manage system integration, including e-commerce platforms open APIs, WMS and LMS.
Symphox Information Co.,Ltd. 02/2018 ~ 03/2020
Brand product manager - Ecommerce Taipei, Taiwan
Provided end-to-end e-commerce solutions to business partners. (Specialized in appliance/home&living brands.)
Developed omni-channel sales strategies, driving 18% sales growth and 80% increase in inventory turnover rate YOY.
Conducted product planning and analysis, including pricing, forecasting, sales figures, market research, purchases, etc.
Collaborated with brand partners and EC channels to ensure sales and marketing campaigns are consistent with product line strategies and to increase ROI.
The Boot Tree Ltd. 10/2015 ~ 05/2017 Sales Advisor/Mail order London, UK
Provided accurate representation for 40+ renowned brands and supported the store team to increase sales volume.
Hands-on customer service experience, dealing with enquiries and complaints.
Operated POS system and liaised with the IT team if any issues arise.
Collaborated with the branches and warehouse to manage store delivery and stock level.
Liaised with clients and coordinated with supply chain partners, R&D dept., and sales teams to ensure projects run smoothly.
Managed 30+ assigned projects per seasonal categories from initial concept through to commercialization and production, leading to an increase in sales performance by up to 15%.
Monitored and optimized internal processes and strategies, improving product performance by 40%.
[Production management]
Worked as a main contact of APAC to coordinate with overseas offices by providing regular training and support.
Supported material QA and coordinated with production team to ensure quality standards and delivery dates are met.
Planned material allocations based on product production data analysis and inventory level.
Education
Bachelor, Soochow University, International Business 09/2007 ~ 06/2011
Courses taken: International Marketing/ International Financial Management / Practice of International Trade/Business
Management/ Consumer Behavior/ Strategic Management
Skills
Advanced – Microsoft Excel, Word, PowerPoint, Outlook, Google workspace,