Inclusive, cheerful, results-driven leader who has spent 15 years as a Retirement Plan Consultant, Financial Wellness Educator, Sales and Relationship Manager, and Independent Consultant & Management Associate (IC.MA) for non-profit, for-profit, and governmental entities in the 401(k), 403(b), 457(b), 401(a), and IRA market space. Expertise in: Plan Design, Plan Analysis, Investments, Underwriting, Fee Benchmarking, Employee Education, Compliance, and Prospecting.
Consulting
Minnesota, USA
[email protected]
Oversaw sales and service operations in 5 states (MN, ND, SD, WI, MI). Block of business was: $4 Billion of AUM, 70,000 plan participants, and over 900 group employer plans. Recruited, interviewed, hired, trained and coached 9 staff members. Conducted fee benchmarking and annual state-of-the plan reviews with C-suite decision makers. Negotiated contracts for new and renewal business. Routinely exceeded 100% of stated sales goals which included: contributions, product enrollments, rollover money into plans, managed account assets, and plan and participant level retention. Retention was 97% year-over-year with plans and 96% year-over-year with participant level assets. Used a number of new technologies to promote and enhance employee engagement.
Drove participant engagement and client relations by conducting group and individual participant meetings, and key plan reviews with C-suite decision makers. The block of business was $300M AUM, with 8,000 plan participants and over 70 employer plans. Routinely achieved over 100% of stated sales target in: contributions, managed accounts, enrollments, rollovers, plan and participant level asset retention. Was promoted to Regional Sales Manager due to my efforts in this position.
Sold takeover and new plan start ups for 401(k), 403(b), 457(b), SEP, SIMPLE, and payroll deduct Roth IRA product lines. Served as the relationship manager to over 80 group employer plans with over $200M in AUM in the Upper Midwest. Conducted annual fiduciary plan reviews focused on plan fees, investment portfolio benchmarking analysis, share class optimization, plan design, ERISA compliance best practices, and employee education curriculum development and implementation. Acquired an average of 6 new group plans per year which included takeovers and new start up plans.
Sold, prospected for new business, gathered assets, and opened accounts for Roth, Rollover, Traditional, and SEP IRAs and after-tax annuity products. Conducted individual participant investment and portfolio allocation reviews, along with tolerance analysis. Collaborated closely with plan sponsors/employers conducting targeted and outcomes-based employee financial wellness and retirement education through customized employee presentations and individual consultations to group 401(k), 403(b), and Defined Benefit plans. Partnered with the local Social Security Administration office for pre-retirement seminars and group workshops. Managed a block of business which included 6,000 plan participants and over $125M in AUM. Generated in excess of $10M in annual premium, external and internal rollovers, asset retention IRA, and after-tax annuity sales in each of the two full years in the position. Ranked in the top 10% for sales production in the entire company each of the two full years in position. Sold over 125 IRA accounts each year.
+Operations director for participant and plan level client relations and service delivery to 400 retirement plans, 25,000 participants, and $400M in AUM. Expertise in: New business plan set ups which included: 401(k), 403(b), 401(a), 457(b) Governmental and Top Hat. Plan conversions, takeovers, terminations, and investment mapping. 404(c), 408(b)(2) and 404(a)(5) fee disclosure notices. Plan design, IRS/DOL/FINRA/SEC guidelines. EPCRS (self and voluntary corrections). Abandoned property and escheatment, IRS/SSA lost participant and letter forwarding. Complaint resolution and client satisfaction.
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+Operations manager with experience in: Investments and Separate Accounts; Defined Benefit pension estimates, 401(k), 403(b), and Roth IRA plans. Required Minimum Distributions (RMDs), Elective Deferral Limits (EDLs), Age 50 and Special 3 year catch up options, IRS, DOL, and Independent Plan Audits, 5500s, Non Discrimination Testing (NDT), Top Heavy, QDROs, 402(f) notices, Summary Annual Reports (SAR), Summary of Material Modifications (SMM), EFT/WIRE bank reconciliations.
Call center representative. Expert handling of participant and plan sponsor inquiries pertaining to 401(k), 403(b), 401(a), VUL, Defined Benefit, SEP, SIMPLE, Roth, Traditional, Rollover IRA withdrawals, hardships, loans, rollovers, quarterly statements, allocation changes and transfers between funds, investment guidance, website navigation and login issues.
Inclusive, cheerful, results-driven leader who has spent 15 years as a Retirement Plan Consultant, Financial Wellness Educator, Sales and Relationship Manager, and Independent Consultant & Management Associate (IC.MA) for non-profit, for-profit, and governmental entities in the 401(k), 403(b), 457(b), 401(a), and IRA market space. Expertise in: Plan Design, Plan Analysis, Investments, Underwriting, Fee Benchmarking, Employee Education, Compliance, and Prospecting.
Consulting
Minnesota, USA
[email protected]
Oversaw sales and service operations in 5 states (MN, ND, SD, WI, MI). Block of business was: $4 Billion of AUM, 70,000 plan participants, and over 900 group employer plans. Recruited, interviewed, hired, trained and coached 9 staff members. Conducted fee benchmarking and annual state-of-the plan reviews with C-suite decision makers. Negotiated contracts for new and renewal business. Routinely exceeded 100% of stated sales goals which included: contributions, product enrollments, rollover money into plans, managed account assets, and plan and participant level retention. Retention was 97% year-over-year with plans and 96% year-over-year with participant level assets. Used a number of new technologies to promote and enhance employee engagement.
Drove participant engagement and client relations by conducting group and individual participant meetings, and key plan reviews with C-suite decision makers. The block of business was $300M AUM, with 8,000 plan participants and over 70 employer plans. Routinely achieved over 100% of stated sales target in: contributions, managed accounts, enrollments, rollovers, plan and participant level asset retention. Was promoted to Regional Sales Manager due to my efforts in this position.
Sold takeover and new plan start ups for 401(k), 403(b), 457(b), SEP, SIMPLE, and payroll deduct Roth IRA product lines. Served as the relationship manager to over 80 group employer plans with over $200M in AUM in the Upper Midwest. Conducted annual fiduciary plan reviews focused on plan fees, investment portfolio benchmarking analysis, share class optimization, plan design, ERISA compliance best practices, and employee education curriculum development and implementation. Acquired an average of 6 new group plans per year which included takeovers and new start up plans.
Sold, prospected for new business, gathered assets, and opened accounts for Roth, Rollover, Traditional, and SEP IRAs and after-tax annuity products. Conducted individual participant investment and portfolio allocation reviews, along with tolerance analysis. Collaborated closely with plan sponsors/employers conducting targeted and outcomes-based employee financial wellness and retirement education through customized employee presentations and individual consultations to group 401(k), 403(b), and Defined Benefit plans. Partnered with the local Social Security Administration office for pre-retirement seminars and group workshops. Managed a block of business which included 6,000 plan participants and over $125M in AUM. Generated in excess of $10M in annual premium, external and internal rollovers, asset retention IRA, and after-tax annuity sales in each of the two full years in the position. Ranked in the top 10% for sales production in the entire company each of the two full years in position. Sold over 125 IRA accounts each year.
+Operations director for participant and plan level client relations and service delivery to 400 retirement plans, 25,000 participants, and $400M in AUM. Expertise in: New business plan set ups which included: 401(k), 403(b), 401(a), 457(b) Governmental and Top Hat. Plan conversions, takeovers, terminations, and investment mapping. 404(c), 408(b)(2) and 404(a)(5) fee disclosure notices. Plan design, IRS/DOL/FINRA/SEC guidelines. EPCRS (self and voluntary corrections). Abandoned property and escheatment, IRS/SSA lost participant and letter forwarding. Complaint resolution and client satisfaction.
see less
+Operations manager with experience in: Investments and Separate Accounts; Defined Benefit pension estimates, 401(k), 403(b), and Roth IRA plans. Required Minimum Distributions (RMDs), Elective Deferral Limits (EDLs), Age 50 and Special 3 year catch up options, IRS, DOL, and Independent Plan Audits, 5500s, Non Discrimination Testing (NDT), Top Heavy, QDROs, 402(f) notices, Summary Annual Reports (SAR), Summary of Material Modifications (SMM), EFT/WIRE bank reconciliations.
Call center representative. Expert handling of participant and plan sponsor inquiries pertaining to 401(k), 403(b), 401(a), VUL, Defined Benefit, SEP, SIMPLE, Roth, Traditional, Rollover IRA withdrawals, hardships, loans, rollovers, quarterly statements, allocation changes and transfers between funds, investment guidance, website navigation and login issues.