Century 21 NorthBay Alliance

Real Estate Agent  Jan. 2017 - Present

• Helping buyers find the right place to call home. 

• Keeping client’s best interests in mind when they are buying and selling homes. 

• Developing comparative market analyses to determine appropriate values for seller’s properties. 

• Ensuring that all listed properties are given maximum exposure from marketing/promotional efforts such as email, social media, open houses, print and otherwise. 

• Coordinated appointments for pest inspections, home inspections, appraisals, title signings and more, to make sure that my buyer’s escrows would close on time or ahead of schedule.

Camelbak Products LLC

Account Services Representative, International Sept. 2015 - June 2017

• Monitored orders to for all international distributors from beginning to end, ensuring that customers were informed of availability, lead times, shipping terms, shipping and delivery dates. 
• Responsible for managing daily operations of import/export functions through timely processing of all international orders. 
• Acted as primary point of contact for all international accounts regarding sales/customer service needs. 
• Responsible for international logistics matters between warehouse(s) and distributors, including management of export documentation. 
• Consistently replied to all customer queries within twenty-four hours to meet a high standard of customer service.

CamelBak Products LLC 

Customer Service Coordinator Sept. 2014 - Sept. 2015

• Responsible for monitoring the vendor B2B site and processing incoming orders with the appropriate payment terms and in a timely fashion. 

• Maintained Camelbak’s various prodeal formats; making sure product is up to date, processing orders accurately and following through with customers and third party sellers when necessary. 

• Demonstrated superior communication skills while replying to product, order, shipping, and other miscellaneous inquiries from customers and outside sales representatives via email and telephone. 

• Quickly and efficiently completed large amounts of order entry, free of error. 

• Prepared and organized substantial shipments of sample materials for outside sales representatives to advocate to potential customers.

Mary's Pizza Shack

Server  Sept. 2009 - May 2016

• Demonstrated strong interpersonal skills with the ability to enthusiastically engage with customers in a friendly and attentive and professional manner. 

 • Prepared to contend with both the demands and expectations of the customer and the mechanics of the restaurant. 

• Well-versed in constant efficiency, organization and attention to detail while working in a fast-paced environment.

City of Santa Rosa

Meter Specialist  Aug. 2013 - Aug. 2014

• Identified irregularities in meter equipment and related plumbing. 

• Checked to determine consistency of meter readings, and that meters are registering properly. Reported these unusual cases to those requesting the information. 

• Tactfully responded to inquiries and complaints from the public.

Wine Country Radio

Assistant to Production/Programming  Aug. 2011 - July 2014

• Observed and participated in the three main areas of a radio station (production, promotions and programming) with professionals in the industry. 

• Fraternized in a promotional manner with listeners and non-listeners at public events such as farmers markets, car shows and remote broadcasts. 

 • Proficient in the basics of operating a soundboard, producing commercials, Adobe Audition, voice tracking, radio lingo, and more. 

• Produced and voiced various commercials including a thirty second spot for Lucky Supermarkets, which was aired on three different stations (KNOB, KRSH, KSXY). 

• Responsible for maintenance and updating for the website of KRSH.

Sonoma State University 

Graduated in 2011 with a B.A. in Communication Studies and a Minor in Business Administration

University of Oregon

2006 - 2008