HSIEH Ming Chun         

謝明君　　　　　　　　　　　　　

ABOUT ME         

自大學時代起，我於課餘期間兼職餐飲服務，藉此培養自身表達、與他人溝通技巧。樂於學習語言的我，曾在柯見美語擔任英文助教 大學行政助理，持續精進英文能力。此外，我對於西班牙文、土耳其文也有著墨，以增進個人的語文能力。

之後，我在海伸有限公司擔任國外業務近2年，從事進出口報關流程、回覆客戶詢價、議價與商品客訴問題; 追蹤訂單狀況與交貨時程、開發客源、編排公司目錄和彩盒改版全系列英文化、遠赴德國參與醫療展覽等工作，以奠定我的國貿實務經驗。

爾後，我依著本身的語言與國貿專業，進入台灣勝輝國際股份有限公司。服務近5年，我身兼品管師及口譯員。前者，我負責安排卸貨與包裝流程，以確保高效率、高品質服務，更獲得顧客滿意度90%；我時常進行中英文同步口譯，與客戶保持良好溝通。同時我協助辦公室同仁文書處理和文件歸檔,專業文件中英翻譯及安排團體活動, 接待國外客戶,文具和包裝材料採購和庫存管理。 

我的個性活潑、外向，喜歡嘗試新事物，不斷學習增加自我新知 。樂於與他人互動的我，相當重視合作，不由得自己成為拖垮團隊成果的主因。三思而後行的做事方法，讓我能以最有效率的方式，完成交辦事項。

• Provided language service and performed language-specific translation in an accurate manner between foreign clients and packing crew in a bid to assist both parties understand each other. 
  
• Arranged schedule to make daily working process timely and with quality; In good coordination with emergency issues. 
• Multi task - Coordinate administrative daily routine work between different departments; Communicated with business partner or client through phone or email
  
• Customs documentation handling; Professional documentation translation; Phone receptionist and foreign client reception; Arranged company activities. 
  
• Office supplies& packing materials purchased; Recorded stock inventory each month to make sure materials counting matches cost accuracy up to 95%; Vendor price list recorded - discussed to change new vendor if the price increased to adhere to budgeting practice 
• Quality control: Supervised the packing teams and motivated them to meet the criteria ; Maintained high packing quality to meet customer’s satisfaction up to 90%. 
• Relationship management- Ensure the customers are happy. Built strong relationship to maintain loyalty and referrals.