June 2023 - Current
Submitted bug tickets to the development team • Worked with a remote team to test all facets of a project • Scrutinized all text of a project for spelling and grammatical errors as well as adjustments to wording for localization purposes • Tested UI and game graphics • Used large Microsoft Office and Excel reference files to maintain records of text and manage edits
January 2020 - January 2021
Worked individually and in a team to manage projects and customers • Ensured seamless collaboration and communication between management and other employees • Used independent judgement and discretion with every customer • Researched, found, and implemented time cards and scheduling solutions • Organized special events by maintaining calendars, scheduling clients for sessions, and coordinating employees • Interviewed and trained new hires • Ran VR software and equipment
April 2015 - March 2020
Supported internal and external collection of data and information from prospective clients, associates, and production team • Managed work and payments for a remote team of artists • Served as a liaison between the art development team and the game designer to ensure timely and appropriate management of all inquiries • Tracked and reported on progress of artwork to internal and external stakeholders • Centralized information and delivered it to proper channels • Created a schedule and ensured timely deliverables • Used independent judgment to perform ongoing assessments of issues across the project • Suggested solutions to address urgent concerns regarding on time completion of the project • Provided creative direction with full decision-making autonomy for an original card game • Spearheaded convention promotion efforts
August 2017 - January 2020
Learned class management software application • Helped students prepare for presentations by assisting with research, grammar checking, and organization of data • Proficiently managed schedules and class meetings • Performed administrative note-taking • Maintained student confidentiality • Served as a communication channel between students and the Professor
June 2023 - Current
Submitted bug tickets to the development team • Worked with a remote team to test all facets of a project • Scrutinized all text of a project for spelling and grammatical errors as well as adjustments to wording for localization purposes • Tested UI and game graphics • Used large Microsoft Office and Excel reference files to maintain records of text and manage edits
January 2020 - January 2021
Worked individually and in a team to manage projects and customers • Ensured seamless collaboration and communication between management and other employees • Used independent judgement and discretion with every customer • Researched, found, and implemented time cards and scheduling solutions • Organized special events by maintaining calendars, scheduling clients for sessions, and coordinating employees • Interviewed and trained new hires • Ran VR software and equipment
April 2015 - March 2020
Supported internal and external collection of data and information from prospective clients, associates, and production team • Managed work and payments for a remote team of artists • Served as a liaison between the art development team and the game designer to ensure timely and appropriate management of all inquiries • Tracked and reported on progress of artwork to internal and external stakeholders • Centralized information and delivered it to proper channels • Created a schedule and ensured timely deliverables • Used independent judgment to perform ongoing assessments of issues across the project • Suggested solutions to address urgent concerns regarding on time completion of the project • Provided creative direction with full decision-making autonomy for an original card game • Spearheaded convention promotion efforts
August 2017 - January 2020
Learned class management software application • Helped students prepare for presentations by assisting with research, grammar checking, and organization of data • Proficiently managed schedules and class meetings • Performed administrative note-taking • Maintained student confidentiality • Served as a communication channel between students and the Professor